Business Solutions
SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

JW
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James W.
Waldorf, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
AC Return Line Replacement
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/28/2017 03:34 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service but could use some work on customer loyalty
Service was great but my service representative would not honor a competing Hyundai coupon. I will use the services at the Bowie location from now on because they provide great sales/promotions for loyal customers.
Not Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/27/2017 12:59 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please call me about your service experience.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Upper Marlboro, MD
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Customer service in the car maintenance dept. Is excellent. I would recommend this business.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/26/2017 03:23 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
GD
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Gwendolyn D.
Brandywine, MD
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Location, convenient
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/24/2017 05:26 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
IS
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Isadora S.
Washington, DC
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
dont know what you mean
been around a long time
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/22/2017 10:42 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
KP
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Kenneth P.
Washington, DC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great serine great people
Service is great
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/18/2017 07:47 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
Verified Customer
Seat Pleasant, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
offer good info, service is wonderful, great service people
wonderful
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/18/2017 07:47 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
JA
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Jim A.
Clinton, MD
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, professionals who pit the "service" back in customer service!
The staff appear to enjoy what they're doing, ensure that they understand the situation, and are extremely courteous!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/16/2017 12:54 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Started online with selection. Dropped off with good extended hours. no call when complete. Picked up with ease
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/16/2017 12:54 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Forestville, MD
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!
Great recommendations, and taking care of the customers.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/16/2017 05:55 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
WP
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William P.
Washington, DC
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/A
N/A
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/13/2017 08:33 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, efficient service as always from Mr. Tolton
*****
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/08/2017 10:59 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
MP
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Marcus P.
Oxon Hill, MD
2008 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
It's just routine and convenience of location
Good customer service
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/08/2017 11:10 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please contact me about your service experience.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
RH
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Ronald H.
Fort Washington, MD
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pohanka Hyundai
The attention is detail is outstanding. You are greeted warmly, Service is provided as requested quickly.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/08/2017 11:13 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
PP
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Patricia P.
Clinton, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sean Customer service
Customer service
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/02/2017 05:21 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Temple Hills, MD
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Meets my need
Quality work
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/30/2017 06:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JP
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Jules P.
Fort Washington, MD
2012 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional people, great service
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/30/2017 06:42 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DH
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Denise H.
Oxon Hill, MD
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My service technician Sean.
Sean and the service mechanic did the repairs I requested and the ones they recommended without hesitation. I did not feel over charged for the work and they did not recommended any unnecessary repairs. I trust Sean's judgement and the mechanic who works with him.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/27/2017 05:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
DW
gravatar
Donda W.
Waldorf, MD
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Serice manger Sean is good at what he does.
Clean and nice people.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/25/2017 05:47 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JS
gravatar
Jervey S.
Washington, DC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff excellent and timely service
I would recommend this shop to family or friends
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/23/2017 05:30 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
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