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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(671 reviews)
82

Reviews of STEVE ENRIQUEZ

Verified Customer
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is Really Good Sales is Horrible
Maybe yours will be better
Not Recommended
Employees worked with
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STEVE ENRIQUEZ
HB
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Herbert B.
Temecula, CA
2012 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I do like the Sunday appointment service. Estimated time was close to accurate.
The Multi-Point Inspection Form was not presented until requested. I want to have this report provided and discussed when the bill is presented. Other than this omission, I am entirely satisfied with the service performed and the friendliness and efficiency of the staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2018 08:31 AM

I'm sorry for the inconvenience at the last service. If there is anything i can do for you in the future, please feel free to contact me if you would like. 





                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
San Diego, CA
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Staff
This was my first visit to your dealership. Everyone I met was courageous and professional .
I was especially impressed by Steve Enriquez who guided me through the service process for my Hyundai Tucson.
Recommended
Employees worked with
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STEVE ENRIQUEZ
VP
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Valentina P.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer friendly service
Excellent service
Recommended
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I love this place. Open long hours, really nice staff. They even cleaned my car for me!
Recommended
Employees worked with
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STEVE ENRIQUEZ
CT
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Carolyn T.
Temecula, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service rating
Very good!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/24/2018 06:13 AM

Thank you for the feedback. We greatly appreciated your business. We hope you see you on your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MB
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Mary B.
Wildomar, CA
2002 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
XG-350XL
Excellent customer service and top quality work!
Recommended
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Good exprrience
Recommended
Employees worked with
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STEVE ENRIQUEZ
TH
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Terryl H.
Temecula, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, great customer service people
x
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Sun City, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The kind customer service
I appreciate everything they did.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
SB
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Sabrina B.
Lake Elsinore, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change review
Great service only compliant was wait time!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/20/2018 07:40 AM

I wanted to thank you for your last visit. We do greatly appreciate your business and I will be having a conversation with my team on the time it took. We hope to see you for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DL
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Delmar L.
Temecula, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Love the Sunday service option
I was able to get an appointment within four days of calling and had a choice of either Saturday or Sunday. I used the Sunday service due to the discount. The oil change and tire rotation took less than an hour. Definitely better service than Paradise Chevrolet, appointment availability, customer service, and time it took.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JM
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Jeffrey M.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Needs Improvement
Customer Service from my advisor was great. The whole department has changed recently and the vibe is not the same. They charge you to check for warranty issues.
Not Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
DH
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Doug H.
Temecula, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Its personnel
Loved my Service Rep!!!
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JS
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James S.
Warner Springs, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy and Promptness
The stadd were most friendly, courteous and efficient.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
ES
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Ellen S.
Lake Elsinore, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I love my Hyundai Veloster!
I moved to the boonies. I was closer to Hemet Hyundai. I went, they were nice. The service writer asked me to give him a good review. The next time I called he was rude. Temecula took me back. Steve was wonderful. You are far from me. But I'll never take the Veloster anywhere else again. Just one thing, the tow service was not free, and they didn't bring a flatbed. They destroyed my rear tire. I will only use AAA from now on. Thank God I had the tire insurance. The car runs great,and looks like new. It was happy to be home.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
KD
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Kristian D.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Outstanding customer service
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Sunday Service
First day of Sunday Service, a little rough, but as usual the service was excellent with good value.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
I came in for an oil change and asked specifically for my tire pressure to be checked and windshield fluid to be filled. When I got in my car I noticed the tire pressure had not been checked so, I had to drive back to the dealership to have it done. Also, when I got home I noticed the wiper fluid was not filled. I am disappointed that these items were overlooked (even though my service paper said they had been completed). From my understanding they were short staffed that day so, I understand but I left my car there overnight which was plenty of time to make sure the vehicle was serviced properly. Great friendly staff, just wish they had done a better job and completing everything they promised.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/10/2018 11:02 AM

I would like to start off by apologizing for the inconvenience on your last visit. It is not normal practice for us to leave tire pressure unchecked and also washer fluid. I have spoken to the employees that worked on that day and have taken proper actions. Please contact me when you get a change as I would like to go over a few items. Thanks so much for your time and I am looking forward for your phone call.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JH
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James H.
Lake Elsinore, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great
Steve Enriquez and all the folks at Hyundai were great and helpful to insure I was taken care of in a professional manner
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
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