Business Solutions
SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
avatar

STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

Verified Customer
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Review
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
JW
gravatar
James W.
Murrieta, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Temecula Hyundai Service
An excellent place to have your car serviced.
Great customer service .
We will be back to visit and look at a new Hyundai soon.
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
AM
gravatar
Aaron M.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thorough and efficient
They were quick to get me in for my oil change and detail, no waiting in a line. And they were thorough with my detailing.
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
RM
gravatar
Robert M.
Temecula, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Steve E -- Awesome Service Advisor!
Steve went above and beyond to provide the best service and showed that customer loyalty is something special! The Hyundai corporate office was great and Temecula Hyundai has earned my business for years to come!
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
KM
gravatar
Karina M.
Lake Elsinore, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I was in and out of there fast
I went in for an oil change and I was in and out of there within an hour, and that even included a car wash.
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Wildomar, CA
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Reviewing cause they called and told me to rate them 5 stars
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is Really Good Sales is Horrible
Maybe yours will be better
Not Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
HB
gravatar
Herbert B.
Temecula, CA
2012 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I do like the Sunday appointment service. Estimated time was close to accurate.
The Multi-Point Inspection Form was not presented until requested. I want to have this report provided and discussed when the bill is presented. Other than this omission, I am entirely satisfied with the service performed and the friendliness and efficiency of the staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2018 08:31 AM

I'm sorry for the inconvenience at the last service. If there is anything i can do for you in the future, please feel free to contact me if you would like. 





                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
San Diego, CA
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Staff
This was my first visit to your dealership. Everyone I met was courageous and professional .
I was especially impressed by Steve Enriquez who guided me through the service process for my Hyundai Tucson.
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
VP
gravatar
Valentina P.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer friendly service
Excellent service
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I love this place. Open long hours, really nice staff. They even cleaned my car for me!
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
CT
gravatar
Carolyn T.
Temecula, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service rating
Very good!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/24/2018 06:13 AM

Thank you for the feedback. We greatly appreciated your business. We hope you see you on your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MB
gravatar
Mary B.
Wildomar, CA
2002 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
XG-350XL
Excellent customer service and top quality work!
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Good exprrience
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
TH
gravatar
Terryl H.
Temecula, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, great customer service people
x
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Sun City, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The kind customer service
I appreciate everything they did.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
SB
gravatar
Sabrina B.
Lake Elsinore, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change review
Great service only compliant was wait time!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/20/2018 07:40 AM

I wanted to thank you for your last visit. We do greatly appreciate your business and I will be having a conversation with my team on the time it took. We hope to see you for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
DL
gravatar
Delmar L.
Temecula, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Love the Sunday service option
I was able to get an appointment within four days of calling and had a choice of either Saturday or Sunday. I used the Sunday service due to the discount. The oil change and tire rotation took less than an hour. Definitely better service than Paradise Chevrolet, appointment availability, customer service, and time it took.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
JM
gravatar
Jeffrey M.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Needs Improvement
Customer Service from my advisor was great. The whole department has changed recently and the vibe is not the same. They charge you to check for warranty issues.
Not Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
DH
gravatar
Doug H.
Temecula, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Its personnel
Loved my Service Rep!!!
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.