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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

Verified Customer
Frackville, PA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
recall and other items that required attention
Steve , the service manager was excellent in keeping me informed of the status of my vehicle and communicating to me other concerns of other items that needed attention. Could not ask for better service.
Employees worked with
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STEPHEN EBERHARDT
DV
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Debra V.
Frackville, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Service is excellent! Staff is helpful and always pleasant
Employees worked with
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STEPHEN EBERHARDT
JC
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Joseph C.
Brockton, PA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
no waiting to get service done. Everyone is very helpful .Will certainly return again
Employees worked with
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STEPHEN EBERHARDT
JB
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John B.
Whitehall, PA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Everyone was very helpful and very pleasant.
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Fleetwood, PA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick service
Friendly and fast service
Employees worked with
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STEPHEN EBERHARDT
DM
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Dianna M.
Reading, PA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very friendly personnel
I fell in love with Hyundai's when I got my first one. I love this one even more. Great cars. They people we have dealt with at Kelly Hyundai are friendly and trustworthy.
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Hamburg, PA
2014 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
recall service
Steve in the service center was very helpful and explained everything. The service team is always great.
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Hamburg, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My service visit was exceptional
I was met by a pleasant service rep. He addressed every item of work being performed and the cost. I even received a 10% discount as it was my birthday
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Oley, PA
2015 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/03/2022
Service Type: Repair
verified customerVerified Customer
2
Category: Service
.
.
DANIEL E C. from Kelly Hyundai responded on 02/08/2022 09:03 AM

Thank you for taking the time to complete our survey! We strive for 5 star satisfaction with every customer every time. I apologize if you feel that we did not achieve that while you were here visiting us. I would love to talk with you about your visit when you are available. Please contact me on personal cell 484-388-0171.

Dan Carter
Kelly Hyundai
Service Manager
C: 484-388-0171
B: 484-665-0130 ext. 2416

Employees worked with
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STEPHEN EBERHARDT
ML
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Maureen L.
Kutztown, PA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience
Friendly and knowledgeable staff. Kept me updated on the progress of my vehicle and returned it to me in a timely manner. The only thing I missed was a complimentary car wash?
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Reading, PA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Outstanding
Knowledge of the service personnel. Accommodating to my needs.
Employees worked with
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STEPHEN EBERHARDT
JS
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Joann S.
Pottsville, PA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service and very timely.
Kelly Hyundai has excellent service and the wait is minimal. It is very easy to schedule an appointment and they are ready for you when you enter the garage.
Employees worked with
SE
STEPHEN EBERHARDT
RW
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Raymond W.
Blandon, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great job
My engine blew at 66,700 miles. The hyundai service department installed a new engine and hooked me up with a rental car. All done under warranty. Hopefully I never have to go through that again but I would strongly recommend Steve and his staff.
Employees worked with
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STEPHEN EBERHARDT
LM
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Lori M.
Pottsville, PA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My most recent service appointment with Kelly Hyundai was exceptional.
Service personnel were professional, informative and very courteous. Facility was clean and waiting area was comfortable. My service technician, Steve, took the time to explain what would be completed on my vehicle and estimated my wait time which was fairly accurate. I was very please with the entire experience.
Employees worked with
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STEPHEN EBERHARDT
JB
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Jennifer B.
Orwigsburg, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My most recent experience was excellent.
I had a very good experience with Kelly Hyundai, recently.
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Lenhartsville, PA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good Experience
The service team was extremely honest about what services were actually needed on my vehicle, they recommend things, but only do what is NEEDED. Some people are not stupid, they don't treat you stupid. That is awesome.
Employees worked with
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STEPHEN EBERHARDT
Verified Customer
Frackville, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
my expierence at kelly hyundai
went for inspection and oil change.They really care about you and your car.
Employees worked with
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STEPHEN EBERHARDT
SR
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Scott R.
Vero Beach, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Best Dealership I’ve dealt with
Kelly Hyundai has been the best dealership I’ve dealt with in my life. Always friendly and courteous. Attentive to my concerns and questions. Overall a great experience from sales to service.
Employees worked with
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STEPHEN EBERHARDT
KR
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Kevin R.
Nazareth, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent dealership
Fine service
Employees worked with
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STEPHEN EBERHARDT
CA
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Charles A.
Schuylkill Haven, PA
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
10
Category: Service
Service
Excellent service.
Employees worked with
SE
STEPHEN EBERHARDT
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