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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(130 reviews)
89

JA
JOY A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Brake replacement
Great service, and excellent customer service. Had my brakes replaced received quote and everything done on time according to quote. Explained all aspects of what needed to get done. Very friendly and knowledgeable. Have told my friends and will come back for other service.
Owner from Midtown Auto Repair- Goodyear responded on 03/16/2025 09:37 AM

Thank you for taking the time to share your experience with us. We're glad to see everything with your brake replacement went as smoothly as a well-oiled machine. It sounds like our team hit all the right notes, from the quote to the friendly explanations. We appreciate you spreading the word to your friends – after all, sometimes the best form of advertising is a recommendation from someone who knows their stuff! We're here whenever you need us for your next automotive rendezvous.

Employees worked with

SH
SARA H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
My Go-To Mechanic
I discovered Midtown through AAA when I needed a tow and repair a couple years ago. After receiving great service at a fair price, I knew Midtown would be the place to go for my oil changes and any issues in the future.

I came to Bryan this week expecting that an inspection would reveal my engine was shot and it was time to buy a new car, and left just before Midtown closed with my car good as new! I was dealing with a few problems, and when I dropped off my car Bryan was super patient as I described my issues. When he called me back to go through the results of the thorough diagnostic tests, he spent almost 20 minutes on the phone with me going through everything the mechanic found, what it all meant, how much each part and associated labor would be, etc.

Bryan presented me with multiple repair options (e.g., my car needed 2 new ignition coils, but I could replace all 6 now given the age of the car and save on future labor cost), and discussed the implications and costs of each. After reassuring me that his mechanic found the car was otherwise in great shape and that I didn't have lasting engine issues from driving with a coolant leak (2005 Toyota Camry with only 88k miles), I decided it was worth the investment to do the repair, the preventative updates (extra ignition coils), and install new front brake pads/rotors since I needed that done soon anyway. It was a big job, but since the team had the parts and time, they worked on my car all day to get it back to me that evening. Bryan also offered to throw in a complementary headlight buffing since one of mine is cloudy, so I am happily going back to get that done. :)

The reason I love and would recommend Midtown to anyone, especially a young woman like myself, is because of how approachable, friendly, and respectful Bryan and the team is. I always feel comfortable asking numerous questions (even if I think they are stupid), and as you can see they dedicate a significant amount of time to making sure each customer understands their situation and is satisfied with their options. Their shop is super clean and bright - definitely a place you could do work at or hang out in while your vehicle is being repaired (lots of comfy chairs). And, you can't beat their 2 year or 24k mile labor and parts guarantee!

Thank you, Bryan and team, for saving my car (and my sanity)!
Owner from Midtown Auto Repair- Goodyear responded on 03/15/2025 09:39 AM

It's fantastic to hear about your experience with us! We're glad to have been the superhero for your car—driving it back from the brink of retirement is no small feat. It's great that Bryan was able to walk you through the repairs and offer sound advice. We strive to be the friendly and transparent shop everyone deserves, and it's wonderful to know you're comfortable asking questions, even the "stupid" ones (which we promise are never silly). Your shoutout about our clean and comfy shop is much appreciated—there’s nothing worse than waiting in a dingy garage! We look forward to fibbing with your headlight buffing soon. Here's to many more smooth rides ahead!

Employees worked with

KM
KATE M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great Experience
I took my car in after getting a very expensive quote from another local shop. Cuco was very concerned on my behalf and 1. Made sure what the shop was telling me needed to be done was correct and 2. Did everything he could to get me the lowest price possible. He saved me $1000 on repairs and did additional repairs for still less than what the other shop quoted me! My car was good as new in less than a day.
Owner from Midtown Auto Repair- Goodyear responded on 03/14/2025 09:38 AM

Thank you for sharing your experience with us! It sounds like Cuco not only put on his mechanic hat but also his superhero cape—after all, who doesn’t love saving a hefty chunk of change? We're glad to hear that your car is back to its fabulous self and that we could help ease your wallet's burden at the same time. If your car needs more TLC in the future, you know where to find us!

Employees worked with

RP
RYAN P.
New Lenox, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Solid
I work at CH Robinson only a block away. Great service and quick and easy. I needed less expensive tires and they ate safe are fabulous
Owner from Midtown Auto Repair- Goodyear responded on 03/12/2025 09:37 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that your tire shopping was quick and easy—just like a stroll down the block. If we could take credit for your fabulous new tires, we would, but we’ll leave that to the rubber experts. Safe travels on those new wheels!

Employees worked with

KT
KIMROM T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Tire Replacement
I was recommended to Midway Auto Repair by AAA when my front and rear tires were slashed by an unknown perpetrator. Midway was able to replace my new tires within an hour after the tow truck dropped off my car. They’re a full-service shop and they do reliable and quality work so I highly recommend them.
Owner from Midtown Auto Repair- Goodyear responded on 03/05/2025 09:37 AM

We're glad to hear that you had a speedy experience with us, especially considering the unfortunate circumstances. It sounds like your tires met their match in the wrong way! We're happy to have been able to get you back on the road quickly and appreciate your kind words about our quality work. If your tires ever feel like they want to play hide and seek again, you know where to find us!

Employees worked with

SS
SOFIA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great service!
Everyone was very helpful and informative. They quickly resolved my issue and cleaned my car for free. Excellent customer service
Owner from Midtown Auto Repair- Goodyear responded on 03/05/2025 09:37 AM

We are glad to hear that our team was able to help you so efficiently! It sounds like we not only got your car back in shape but also gave it a little spa treatment. We appreciate your kind words about our customer service and are always here to provide the best assistance possible. Your vehicle is our priority, and we’re happy to have made your experience a positive one.

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Outstanding Service
Outstanding and professional service
Owner from Midtown Auto Repair- Goodyear responded on 03/02/2025 09:38 AM

We're glad to hear that you found our service outstanding and professional. We aim to keep things rolling smoothly, just like your vehicle should! Your support means a lot to us, and we appreciate you taking the time to share your experience. If you ever have more automotive mysteries to solve, we're here to help!

Employees worked with

GM
GIOVANNI M.
Chicago, IL
BMW 330 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Tire repair
There are good and got me in and out and they did a good job will recommend it
Owner from Midtown Auto Repair- Goodyear responded on 02/25/2025 09:36 AM

We appreciate you taking the time to share your experience! We're delighted to hear that we got you in and out quickly and efficiently. It's always our goal to make car repairs as smooth as a Sunday drive. Thanks for the recommendation – we’ll keep our engines running to make sure every visit meets your expectations!

Employees worked with

JJ
JAMES J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
2.29.25 service
Easy in and easy out. Right on time and great communication. I loved it!!
Owner from Midtown Auto Repair- Goodyear responded on 02/21/2025 09:38 AM

We're glad to hear that your experience was as smooth as a well-oiled machine! It's always our goal to keep things running on time and communicate clearly - just like a perfectly synchronized gear shift. Thanks for taking the time to share the love; we appreciate your business and are here to keep your wheels turning!

Employees worked with

KF
KIRSTEN F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Quick!
Always a pleasure at this shop. They are kind, quick and thorough.
Owner from Midtown Auto Repair- Goodyear responded on 02/19/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like our team is hitting all the right notes—kind, quick, and thorough; that’s our version of the triple crown in auto repair. If every visit feels like a breeze, we must be doing something right. Looking forward to keeping your ride in great shape!

Employees worked with

DS
DALAVAR S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Alignment
I had an excellent experience with the wheel alignment service; the technicians were professional, efficient, and ensured my car drove smoothly afterward. The service was quick, and I could immediately feel the difference in handling.
Owner from Midtown Auto Repair- Goodyear responded on 02/17/2025 09:35 AM

We’re glad to hear that your wheel alignment experience was excellent! Our technicians do take their job seriously, and it sounds like they not only aligned your wheels but also aligned themselves with your expectations. It’s great to know your car is handling better; let’s just hope it didn’t start driving itself around the block! If you have any questions or need further assistance, we’re always here to keep those wheels turning smoothly.

Employees worked with

AC
ALEX C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Car Repair
The people at Midtown Auto were communicative, knowledgeable, and fixed my car very quickly. Excellent service! Highly recommend!
Owner from Midtown Auto Repair- Goodyear responded on 02/16/2025 09:37 AM

It's great to hear that our team hit the gas on providing you with speedy and communicative service. We aim to keep things running smoothly—both for your car and your experience. If our crew was a pit stop, we’d like to think we’d come in first place! We appreciate your recommendation and hope your car is now cruising comfortably.

Employees worked with

SJ
SILVIA J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Exelente service
I always like the service, the people who work there, right price. They are really helpful
Owner from Midtown Auto Repair- Goodyear responded on 02/12/2025 09:37 AM

It’s great to hear that you enjoy our service and find our team helpful! We aim to be the friendly neighborhood auto repair shop, where the prices don’t make you cringe. Your support means a lot to us, and we’ll keep doing our best to ensure your car—and you—leave happy every time. Drive safe out there!

Employees worked with

JM
JONIAN M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great experience
Transparent, timely, professional staff. Have used this location a few times.
Owner from Midtown Auto Repair- Goodyear responded on 02/12/2025 09:37 AM

It's fantastic to hear that you had such a positive experience with us! Transparency and timeliness are like the peanut butter and jelly of auto repairs—essential for a smooth operation. We're glad our professional team has been able to meet your needs during your visits. We look forward to being your trusty pit stop for all things auto in the future!

Employees worked with

ZM
ZULMA M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Catalytic converter replacement
Very professional and service oriented. Shop recommended by triple A; worked beautifully with my insurance; fair price; exceeded my expectations.
Owner from Midtown Auto Repair- Goodyear responded on 02/09/2025 09:38 AM

We appreciate your feedback! It’s fantastic to hear that our team could keep things running smoothly while working with your insurance. We aim to exceed expectations, so it sounds like we hit the mark! If cars had stars, we'd be shooting for a constellation. Thanks for choosing us!

Employees worked with

NC
NICK C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
10/10 Recommend
Quick, helpful, honest, good communication and problem solving. Will come back.
Owner from Midtown Auto Repair- Goodyear responded on 02/09/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like we hit the sweet spot with speed and communication this time. We're always here to solve your car problems faster than you can say "mechanic magic." Looking forward to your next visit!

Employees worked with

PE
PETE/ KRISTEN E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great People & Great Service!!!
My daughter was having problems with a major leak in her front driver’s side tire and capped lug nuts that I couldn’t remove. I purchased tires at Costco, but they couldn’t (or wouldn’t) replace the tires. I worked with Bryan at your Midtown shop and he was amazing!!! He helped my daughter and I fix all of the problems with her car! A BIG THANK YOU to him!!!
Owner from Midtown Auto Repair- Goodyear responded on 02/09/2025 09:38 AM

It's fantastic to hear that Bryan was able to save the day for you and your daughter! We’re glad he could work his magic on that tire leak and stubborn lug nuts. Sounds like a classic case of "car drama" turned into a success story. We're always here to help turn those car troubles into triumphant tales. Safe travels to you both, and may the roads ahead be smooth and leak-free!

Employees worked with

AH
ANTIONE H.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2025
verified customerVerified Customer
8
Cuko helped get me in for a quick oil change and also explained to me about finance options for future repairs
I was happy about the hours of operation that Midtown had. I was able to come at 7:15am to get a quick oil change. Time schedule is important because of work and family commitments.
Owner from Midtown Auto Repair- Goodyear responded on 02/04/2025 09:37 AM

It's great to hear that our hours of operation fit into your busy schedule. We know how precious time can be when juggling work and family, so we aim to make things as convenient as possible. A quick oil change at 7:15 am? Now that's the way to kick off a productive day! If there's anything else we can do to enhance your experience, just give us a shout. Safe travels and keep cruising!

Employees worked with

EV
ERIC V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Tire repair
Excellent service from checking in to repair on a tire contain a nail puncture. Highly recommend their services.
Owner from Midtown Auto Repair- Goodyear responded on 02/04/2025 09:37 AM

We appreciate your feedback on the tire repair experience! We're glad to hear that our team was able to take care of your nail puncture quickly and efficiently. It's great that you found the service smooth from start to finish. If tires could talk, yours would probably be singing our praises. We look forward to keeping your wheels rolling for many miles to come!

Employees worked with

BR
BILL R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Expert Service
The service is always done with precision and explained fully. Great job to ALL!!
Owner from Midtown Auto Repair- Goodyear responded on 01/31/2025 09:37 AM

We're glad to hear that our service is hitting the mark! Precision is our middle name (though it doesn't fit on the business card). Our team is always ready to break things down for you, so you leave feeling like a car expert yourself—at least until your next oil change. Your support means a lot to us!

Employees worked with

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