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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(134 reviews)
90

AS
AADHESHARJUN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Transparent & Great Quality Work
Affordable for sure, a little pricy for my liking (but my car is very cheap, so it just felt that way). They were very transparent throughout the entire process and called for any updates and approval before even touching the car. The work was great quality and they made sure to let me know of any and all costs before putting them on the bill.
Owner from Midtown Auto Repair- Goodyear responded on 04/23/2025 09:38 AM

We appreciate you taking the time to share your experience. It sounds like you found a good balance between affordability and quality, even if your car might be playing hard to get with pricey repairs. Transparency is key in our shop, and we’re glad to hear that our team kept you in the loop. Rest assured, we always aim for a smooth ride when it comes to communication and cost, even if the price tag sometimes has a few unexpected bumps. Your feedback is invaluable, and we're here to keep your car rolling in tip-top shape!

Employees worked with

JS
JENNIFER S.
Chicago, IL
Honda *CR-V HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great service
Reliable, fast service

Highly recommend
Owner from Midtown Auto Repair- Goodyear responded on 04/23/2025 09:37 AM

We appreciate your recommendation and are glad to hear that you found our service reliable and fast. Our team aims to keep things moving just like a well-oiled machine – or at least as close as we can get with all those gears and belts! Thanks for choosing us for your automotive needs.

Employees worked with

SD
STEVE D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Quick fix for my tire
Discovered a screw in my tire on Easter Sunday and was near this shop, and they were able to get me in and the work done super quickly. Thanks and highly rated!
Owner from Midtown Auto Repair- Goodyear responded on 04/22/2025 09:36 AM

We're glad to hear we could help you out on Easter Sunday! Nothing like a rogue screw ruining your day, but we're happy we could take care of it swiftly. It sounds like we were the Easter Bunny, hopping in to save the day. Thanks for sharing your experience and for the high rating!

Employees worked with

JS
JOSIAH S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Tire replacement
The staff was informative, considerate, and allowed me to ask questions and see the vehicle.
Owner from Midtown Auto Repair- Goodyear responded on 04/21/2025 09:37 AM

We appreciate your feedback and are glad to hear that our staff made your experience informative and welcoming. Asking questions is part of understanding your vehicle better, so we're happy to provide a space where you can do just that. It's all about keeping you and your car in sync! Your trust in us means a lot.

Employees worked with

PM
PETER M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Repair Visit
Timely & expert repair.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2025 09:38 AM

We appreciate your feedback about our timely and expert service! It seems like we hit the nail on the head with your repair. If you ever find yourself in need of automotive assistance again, you know where to find us. Happy driving!

Employees worked with

RS
RICHARD S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service
They have taken care of my Saab for years. Only do what is needed and never try to sell me unneeded items Car is ready when promised.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2025 09:38 AM

It’s great to hear that your Saab has found a second home with us! We believe in fixing only what’s necessary—after all, no one wants to play the guessing game with car repairs. We're glad you appreciate our commitment to getting your car back to you on time. Keeping your vehicle in top shape is our priority, and we look forward to many more years of keeping your wheels turning smoothly!

Employees worked with

KG
KATI G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Tire patched
Great job! Didn’t try rip me off just fixed up my tire that had a nail in it and told me to keep an eye on it for a bit! As a younger female I feel like places always try to upsell you things or convince you that you need a new tire etc. They were honest, patched the tire in a tough spot, and did it quickly! Thanks
Owner from Midtown Auto Repair- Goodyear responded on 04/15/2025 09:36 AM

We're happy to hear you had a positive experience with us! It’s always our goal to make sure that our customers feel taken care of without the pressure of unnecessary upselling—no one likes a surprise tire replacement, especially when a good patch will do. It sounds like your tire had quite the adventure with that nail! We appreciate you sharing your experience, and we're here to keep those wheels rolling smoothly.

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Outstanding and professional Car Mechanics
Cuco and his team are outstanding professionals and excellent car mechanics. Totally pleased with their service.
Owner from Midtown Auto Repair- Goodyear responded on 04/15/2025 09:36 AM

It's fantastic to hear that you had such a great experience with Cuco and the team! We always aim to deliver top-notch service, and it's rewarding to know that our effort shines through. Whether it's fixing a flat tire or giving your engine a tune-up, we're here to keep those wheels turning smoothly. If your car has any more shenanigans in the future, you know where to find us!

Employees worked with

HL
HIRAM L.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2025
verified customerVerified Customer
8
Happy Outcome!
I have an older model Toyota and parts had to be ordered. But interactions with my salesman was pleasant and the work was done in a timely manner.
Owner from Midtown Auto Repair- Goodyear responded on 04/13/2025 09:39 AM

We appreciate your feedback and are glad to hear that your experience with us was pleasant, despite the parts ordering dance we occasionally have to do with older models. It's great to know the work was completed in a timely manner too! If you ever find yourself in need of more automotive assistance—or just a good chat—feel free to drop by. Your Toyota will thank you for it!

Employees worked with

JK
JAKE K.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
7
Would recommend
Very helpful and understanding with everything. Truly have no complaints.
Owner from Midtown Auto Repair- Goodyear responded on 04/07/2025 09:37 AM

It's great to hear that our team made your visit as smooth as a freshly paved road! We strive to be as helpful as a GPS on a road trip. If there's anything else we can assist you with in the future, just let us know. Safe travels!

Employees worked with

CB
CLINT B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Job well done
These guys are transparent, reliable and timely. I would def recommend for Euro cars.
Owner from Midtown Auto Repair- Goodyear responded on 04/05/2025 09:45 AM

We appreciate your shout-out for our transparency and reliability. It’s great to know that our timing is on point, too – we’re not just fixing cars; we’re also keeping schedules! Euro cars deserve special care, and we’re glad to hear you would recommend us. We take that as high praise and will keep striving to hit those marks. Thanks for choosing us!

Employees worked with

LG
LENORA G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Pleasant, and will help you . Just so pleased with them
The staff is helpful and kind. I can ask question without getting the brush off.
There place is clean .
Owner from Midtown Auto Repair- Goodyear responded on 04/04/2025 09:39 AM

We're delighted to hear that our staff left such a positive impression on you! Keeping the place tidy is a team effort, and it sounds like our crew is nailing it. Interacting with customers is what we love, and we’re happy you felt comfortable asking questions. We're always here to help—just like a trusty tire on a long road trip!

Employees worked with

OR
OSIEL R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
By far theee best costumer service I’ve ever experienced
👌🏼👌🏼👌🏼
Owner from Midtown Auto Repair- Goodyear responded on 04/01/2025 09:36 AM

We're so glad to see those thumbs up! Your approval means everything to us. If there's anything specific you'd like to share about your experience, feel free to drop us a line. Safe travels!

Employees worked with

TF
TONY F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
9
Tire replacement
Had to go to them for a piece of glass that punctured my tire. They took me right away, kept me up to date on the progress and put everything away and even cleaned the car. Great service
Owner from Midtown Auto Repair- Goodyear responded on 03/31/2025 09:37 AM

We're glad to hear you had a smooth experience with us! It sounds like your tire had a little run-in with an unexpected sharp object, but we're happy to have gotten you back on the road. Keeping you in the loop is part of our service—no one likes playing the guessing game when it comes to car repairs. We appreciate your kind words and hope your tires are now free from any unexpected puncture parties!

Employees worked with

GH
GEORGIO H.
Thiensville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
They saved the day.
I had a important trip to get to Wisconsin for an event with 60 people and I popped a tire in Illinois the tow truck driver immediately recommended me to this shop and they fixed my tire so fast and got me back in the road
Owner from Midtown Auto Repair- Goodyear responded on 03/31/2025 09:37 AM

We're glad to hear that we could get you back on the road just in time for your important event! Nothing quite like a tire popping to add adventure to a trip. It’s great to know the tow truck driver had our back while you were in a pinch. Don’t hesitate to swing by if you ever need us again—hopefully, it will just be for some routine maintenance next time, right? Safe travels!

Employees worked with

JA
JOY A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Joy 2
Excellent service for replacing 4 tires. Received prior estimates and service was done on time and very friendly. Will recommend to all my friends
Owner from Midtown Auto Repair- Goodyear responded on 03/30/2025 09:39 AM

We appreciate your feedback and love to hear that you had such a positive experience with us! It’s great to know our team delivered timely and friendly service while getting those four tires switched out. Your recommendation means a lot to us—now your friends will have a friendly nudge towards some tire-tastic service! We're here if you need us again.

Employees worked with

MP
MARY P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Returning customer!
I always have a fantastic experience with Midtown Auto Repair! They service my car quickly and efficiently, and I really appreciated how they take the time to explain any issue to me in detail. The staff is always friendly and professional, making every visit smooth and stress-free. I highly recommend this shop for anyone looking for reliable and trustworthy auto service!
Owner from Midtown Auto Repair- Goodyear responded on 03/28/2025 09:38 AM

It sounds like Midtown Auto Repair has earned a spot in your automotive heart! We’re delighted to hear that your experiences have been nothing short of fantastic. Providing quick and efficient service while keeping communication open is what we aim for. After all, nobody likes surprises—unless it's a shiny new car in the driveway. We're glad our friendly team could make your visits smooth and stress-free. Thanks for recommending us; we promise to keep steering things in the right direction!

Employees worked with

BH
BRIAN H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Oil change
Quick. Good communication. This should be your go to for oil changes.
Owner from Midtown Auto Repair- Goodyear responded on 03/28/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you found our service quick and our communication top-notch. We aim to be the oil change pit stop everyone can rely on. If you’re ever in the neighborhood again, you know where to find us for your tireless needs!

Employees worked with

SQ
SCOTT Q.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great service
Communication was fantastic and pricing was fair for a Sunday emergency service.
Owner from Midtown Auto Repair- Goodyear responded on 03/25/2025 09:35 AM

We're glad to hear that our communication hit the mark and that you found our pricing fair for a Sunday emergency! It’s always nice to know we can be your auto superhero, even on a weekend. Your support is much appreciated!

Employees worked with

HS
HOWARD S.
Chicago, IL
BMW 230 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Satisfied customer
I was happy with my experience at GoodyearMidtown. They performed a wheel alignment at less than half the cost that my dealer was asking.
Owner from Midtown Auto Repair- Goodyear responded on 03/24/2025 09:36 AM

It's fantastic to hear that you had a great experience with us at Goodyear Midtown! We're all about keeping your wheels aligned and your wallet happy. It’s always nice to know a little savvy shopping pays off. We're here if you ever need assistance in the future—after all, avoid driving in circles is our specialty!

Employees worked with

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