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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
87

CK
CHARLIE K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2025
verified customerVerified Customer
10
Great customer service
I had my car towed in 2 days before Christmas and they had it all fixed up quickly so i could get home for Christmas. Gonzalo was very responsive and even reached out over text to make sure I was good with some repairs. Thanks Gonzalo!
Owner from Midtown Auto Repair- Goodyear responded on 12/26/2025 09:34 AM

It sounds like a holiday miracle happened in the repair shop! We’re glad to hear that Gonzalo was able to get you back on the road in record time. Nothing like a swift fix to make sure you can enjoy the festivities with family. If we could wrap up an oil change with a bow, we would! Your kind words don’t go unnoticed—we appreciate you choosing us for your automotive needs. Safe travels and happy belated holidays!

Employees worked with

ND
NIJAZ D.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
Professional.
Respect
Owner from Midtown Auto Repair- Goodyear responded on 12/25/2025 09:35 AM

We appreciate your feedback! Respect is the foundation of any good relationship, and we’re glad to know you felt it during your visit. If we can do anything else to maintain that respect and keep your vehicle running smoothly, just let us know!

Employees worked with

GV
GILBERT V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
verified customerVerified Customer
10
Super quick & efficient
Needed a screw removed & my tire plugged & they got it done in a half hour.

The best
Owner from Midtown Auto Repair- Goodyear responded on 12/24/2025 09:36 AM

We appreciate your feedback! It sounds like we tackled that tire issue faster than a squirrel on a caffeine rush. We're glad we could get you back on the road in no time. Keeping your wheels turning smoothly is what we aim for!

Employees worked with

EK
EDWARD K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025
verified customerVerified Customer
10
Great Service!
They took great care of me! They were transparent about pricing, and helpful through and through.
Owner from Midtown Auto Repair- Goodyear responded on 12/14/2025 09:39 AM

We truly appreciate your feedback! It's wonderful to hear that you felt well taken care of and that our team was transparent about pricing. We're here to make your auto repair experience as smooth as possible — kind of like a well-oiled machine. If you need anything else, just let us know!

Employees worked with

AP
ANNETTE P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2025
verified customerVerified Customer
10
Quality Honest Service
My husband and I both take our cars to Midtown for servicing and repairs and have been very happy with Brian and the entire team.
Owner from Midtown Auto Repair- Goodyear responded on 12/12/2025 09:38 AM

It's fantastic to hear that you and your husband are both satisfied with the service at Midtown Auto Repair. Our team, especially Brian, loves making sure your cars are running in tip-top shape, so it's great to know their efforts are hitting the mark. Cheers to many smooth drives ahead!

Employees worked with

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PARISA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2025
verified customerVerified Customer
10
Amazing high quality service
The employees at Goodyear are very patient and provide high quality service; both administrative and mechanical!
Owner from Midtown Auto Repair- Goodyear responded on 12/09/2025 09:35 AM

We genuinely appreciate you taking the time to share your experience with us. It's great to hear that our team's patience and service quality made a positive impression on you. We strive to keep everything running smoothly, both on and off the road! If you ever need assistance again, we're here to help.

Employees worked with

JB
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Joyce B.
Palos Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2025
10
Range Rover Diesel Def system
A difficult repair for sure, but they are working the problem with all hands on deck, to ensure a favorable outcome. Excellent customer service which ensures repeat customers
Owner from Midtown Auto Repair- Goodyear responded on 12/08/2025 09:35 AM

It sounds like we encountered quite the puzzle together! We're glad to have rolled up our sleeves and gotten right into it. Our team is always here, fully equipped with both tools and a dedication to customer satisfaction. Thanks for recognizing our efforts; we appreciate it! Here’s to many smooth rides ahead.


BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2025
verified customerVerified Customer
10
Car maintenance.
Outstanding service as usual. Cuco is the best.
Owner from Midtown Auto Repair- Goodyear responded on 12/08/2025 09:36 AM

We greatly appreciate your feedback! It's always great to know that our service has hit the mark. Cuco indeed has a knack for making those car troubles disappear as if by magic. We're here for all your auto repair needs, ensuring the service stays as outstanding as ever!

Employees worked with

ND
NIJAZ D.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2025
verified customerVerified Customer
0
Excellent job.
Excellent job!
Owner from Midtown Auto Repair- Goodyear responded on 12/04/2025 09:38 AM

We appreciate your feedback! It sounds like we hit all the right notes. If there’s anything else we can help you with, don’t hesitate to swing by. We love a good challenge!

Employees worked with

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OSCAR H.
Dolton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
verified customerVerified Customer
9
Pleased customer
Going to a new establishment for the first time without a recommendation I must admit I was a bit skeptical. The first interaction was professional and precise with respect to diagnosis and price as well as expected completion of service.
Owner from Midtown Auto Repair- Goodyear responded on 11/27/2025 09:36 AM

We completely understand the skepticism that comes with trying out a new place—it's like choosing a new restaurant, you never know if the food is going to be gourmet or if you're going to regret your life choices. We're glad to hear that your first interaction with us was professional and on point! Our team prides itself on clear communication and delivering what we promise. We're here to ensure that your experience remains a smooth ride. If you ever have questions or need assistance in the future, just let us know!

Employees worked with

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ARIANA F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2025
verified customerVerified Customer
10
Very thorough and transparent!
My car suddenly stared to fault and shudder on me downtown and I had to have it towed to Midtown right before they closed! They were very kind over the phone and reassured my that I could leave my car in their lot and drop my keys off in a drop box. The next day they gave me a rundown of what the main problem was and realistic expectations of what needs to be done as good practice and what I could do just to get my car up and running. They were very understanding and patient with my 3+ phone calls as I figured out what I wanted to do. I really really appreciate their kindness and transparency. I’ve already recommended them to friends and family. The next time I have an emergency I know where I can go and not have to worry if my car is in good hands.
Owner from Midtown Auto Repair- Goodyear responded on 11/24/2025 09:36 AM

It's wonderful to hear that we could help you during a stressful car emergency. At Midtown, we believe that kindness and transparency are vital—especially when your car decides to throw a tantrum. We're delighted that our team could walk you through the process and alleviate some of that concern. Thank you for recommending us to your friends and family; we'll make sure to treat them with the same level of care. Remember, if your car starts acting up again, we'll be ready for the rescue, coffee included!

Employees worked with

JK
JOANNE K.
Chicago, IL
Honda *CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2025
verified customerVerified Customer
10
Exhaust repair
I have been using this repair shop for about two years and continue to be happy with the service. The staff is very friendly, competent and communicate well. The repair was competitively priced and done in a timely manner.
Owner from Midtown Auto Repair- Goodyear responded on 11/21/2025 09:37 AM

We appreciate your continued trust in us over the past two years. It's great to hear that our team's friendliness and communication have hit the mark for you. We always aim for that sweet spot of quality and efficiency—kind of like a well-tuned engine. If you have any future repair needs or just want to swing by for a chat, we’re here to help!

Employees worked with

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PAUL S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2025
verified customerVerified Customer
8
Was able to wait for service
Easy to schedule. Done on time.
Owner from Midtown Auto Repair- Goodyear responded on 11/19/2025 09:37 AM

It’s great to hear that everything was smooth sailing for you! We aim for hassle-free scheduling and punctual service, so it's nice to know we hit the mark. If there's anything else we can help with, you know where to find us!

Employees worked with

RD
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RESHMA D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2025
verified customerVerified Customer
10
Excellent service
I had taken my Prius for the first time in June of this year for Hybrid battery replacement and Bryan and team helped find the battery and got the car up and running. I now also take my car for regular maintenance . I recommend Midtown good year for your car service needs
Owner from Midtown Auto Repair- Goodyear responded on 11/17/2025 09:36 AM

It's fantastic to hear that Bryan and the team could work their magic on your Prius! Getting that hybrid battery back in action is no small feat, but it sounds like it was a team effort full of expertise. We're glad to know you trusted us for your regular maintenance too. A vehicle is a lot like a loyal sidekick; it deserves the best care to keep helping you tackle everyday adventures. We're ready for whatever maintenance missions you send our way!

Employees worked with

LM
LINDA M.
Chicago, IL
Subaru *FORESTER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2025
verified customerVerified Customer
10
Wonderful experience.
Fast, friendly and efficient service. Staff answers all questions with knowledge and experience. Have been going to Midwest for years based on the above. They’ve always taken good care of a single girl who isn’t car savvy.
Owner from Midtown Auto Repair- Goodyear responded on 11/17/2025 09:36 AM

We appreciate you taking the time to share your experience! It's always great to know that our speed and friendliness are making a difference, especially for our customers who might not be car experts. After all, nobody wants to feel like they're navigating a foreign language when it comes to their vehicle. We're glad to have been your automotive pit stop all these years and promise to keep the good care coming!

Employees worked with

DS
DUANE S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2025
verified customerVerified Customer
10
Phenomenal
I would like to say from start to finish my experience what's phenomenal from the care team associate that handled everything and walked me through it he did announce standing job kind and very pleasantly meaner very knowledgeable of the situation from start to finish thanks again
Owner from Midtown Auto Repair- Goodyear responded on 11/17/2025 09:36 AM

We appreciate your fantastic feedback! It sounds like our care team really hit the mark, and we're glad they walked you through everything with kindness and expertise. It's always our goal to make sure your experience is as smooth as possible—like a well-oiled machine. If you ever need anything else, you know where to find us!

Employees worked with

CB
CHUCK B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2025
verified customerVerified Customer
10
Great sc
Great sc
Owner from Midtown Auto Repair- Goodyear responded on 11/15/2025 09:38 AM

It looks like your review got cut off, but we're glad to hear you had a great experience! Whether it was service, speed, or something else that blew you away, we appreciate your support. If you have more to share, feel free to elaborate—we love hearing from satisfied customers.

Employees worked with

JR
JENNIFER R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2025
verified customerVerified Customer
10
Brake pad replacement
Service was excellent
Owner from Midtown Auto Repair- Goodyear responded on 11/12/2025 09:38 AM

We appreciate you taking the time to share your experience! Excellent service is what we aim for, and it's fantastic to know we hit the mark. If we could give you a gold star for your review, we would—now that would be something. Looking forward to keeping your vehicle in tip-top shape!

Employees worked with

LN
LAURA N.
Palatine, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2025
verified customerVerified Customer
10
Honest and reliable
My car front drive needed repair after the front wheel’s axel broke. Mr. Garcia and his team were excellent in providing an honest quote and made repairs in a timely fashion. Highly recommend!
Owner from Midtown Auto Repair- Goodyear responded on 11/07/2025 09:37 AM

It's fantastic to hear that our team hit the nail on the head with the repairs! Mr. Garcia and the crew pride themselves on delivering honesty, and we're glad that translated into a smooth experience for you. We appreciate your recommendation and hope your car's drive is now as smooth as butter—just without the stickiness! Safe travels ahead!

Employees worked with

OP
OLIVIA P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2025
verified customerVerified Customer
8
An easy oil change
Got my oil changed here and it seems like they really know what they are doing! They give thorough explanations for things. Very nice and very easy to talk to.
Owner from Midtown Auto Repair- Goodyear responded on 11/04/2025 09:36 AM

We're glad to hear that your oil change experience was smooth and informative! It's always a bonus when you can understand what's going on under the hood, like having a personal mechanic tour guide. Our team prides itself on being approachable and knowledgeable, so it's great to know that came through. If you're ever in need of more automotive assistance, you know where to find us!

Employees worked with

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