Mary A Carter

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I appreciate you giving us the opportunity to make good of a frustrating situation.  I apologize that you had to return for another visit, but greatly appreciate your patience with us.  
We look forward to exceeding your service needs for many years to come. 

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm very happy to hear that you received great customer service. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I apologize for the smudges on both windows.  I'm not sure what that could have been, but we certainly should have done a better job keeping the interior clean.  We have left a message for your wife and we look forward to speaking with her.  We want to make things right by our mistake. 

We look forward to exceeding your service needs for many years to come. 

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I have to admit that I'm a little confused on your reference about the price of our oil change.  This was your first oil change service which is complimentary for all of our new car owners.  Our normal price for semi-synthetic oil change is regularly $39.95 and coupon special at $29.95.  We also offer complimentary shuttle service and car wash with each service.  I would like to think that we are competitive with our pricing for comparable services.  If you received the wrong pricing I apologize.  If you still feel that $29.95 for an oil change is too high then I understand. 

Thank you for being a Hiley Hyundai client and we look forward to exceeding your service needs for many years to come. 


JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good morning Louisa.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I love it when client's tell us they "Love everything"! 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Sharon.  It was a pleasure meeting and speaking with you.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm happy to hear that you always receive professional and courteous service.  I can understand your concern regarding a simple light bulb replacement.  Some of the vehicles nowadays have such compact engine compartments, it makes it a little more challenging to get to small items like a bulb.  I appreciate you putting your trust in our team.

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

We look forward to exceeding your service needs for many years to come. 

Good morning Janctia.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  We appreciate you choosing Hiley Hyundai for your service needs. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Jayakumar.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm happy to hear that you received excellent service. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Mirhet.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  We strive to put the client first and we appreciate your kind words. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Suzanne.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  We appreicate the kind words.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Jaris.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I'm happy to hear everyone was friendly and we completed your service in a timely manner.  We look forward to exceeding your service needs for many years to come. 

Happy New Year!

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm happy to hear that you had an excellent service experience.  

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Albert.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm glad to hear you had such a good service visit.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm glad to hear that you had a great service experience.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  From looking at your repair order, it appears you had to wait quite some time for parts to be ordered; I can understand your frustration in having to wait, but as little issues as Hyundai's have, most Hyundai dealerships don't stock many uncommon parts. 

We also strive to be competitive with the market and offer coupons on our website and through direct mail to our clients.  Although we may not be able to compete with some of the "Quick lube" companies, we believe the service you get from Hiley Hyundai is far more valuable.  We are also happy to provide a complimentary loaner vehicle (when necessary) and a complimentary car wash on each visit. 

Again, thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good evening.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Merry Christmas!

 Good morning Allen.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  Glad to know we are now in your neighborhood. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Good morning Jack.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com