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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Matt Brunner
MB

Matt Brunner

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(247 reviews)
74

Reviews of Matt Brunner

Verified Customer
COEUR D ALENE, ID
Subaru Forester (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customerVerified Customer
10
Category: Service
They were able to get me in and get the oil change done in a timely manner.
Matt my advisor was efficient and kept me updated on what was happening with my vehicle.
Thanks Mike White Ford
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/14/2022 02:59 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a good experience with Matt and our team! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
Verified Customer
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Category: Service
Ordering a Bronco
Order a Bronco from Mike white ford the salesman was great and I got the Bronco I wanted.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/14/2022 02:45 PM

Anonymous, thank you for the 5 star review! Congratulations on your Bronco! We're so glad that you got exactly what you wanted and that you had a good experience with your salesman. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
BL
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BRIAN L.
Athol, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
verified customerVerified Customer
10
Category: Service
Honest, easy to work with.
They take care of your vehicle and prioritize safety. Our Expedition needed new lug nuts and a 3rd brake light bulb. They did for us in the time alloted for an oil change and tire rotation. The cars are always done early and correctly. Thank you again!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:14 PM

Brian, thank you for the 5 star review. We're so grateful that our customers choose to bring us their vehicles and we take that trust very seriously. We're so glad that you've had multiple positive experiences. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
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Verified Customer
Post Falls, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customerVerified Customer
10
Category: Service
Wonderful service
We are Ford buyers and Mike White Ford is a great place to purchase and to have any needs serviced.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:10 PM

Anonymous, thank you for the wonderful review! We're so grateful to have such excellent customers. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
LB
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LANCE B.
Coeur D Alene, ID
Ford Super Duty F-250 SRW
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2022
verified customerVerified Customer
8
Category: Service
recent oil chane
no issues with the staff or their service it was good, just as always.

We had purchased our f250 and bought a service (oil change package) package. We have used 3 of the 6. The remaining 3 will expire in June. I asked if i could trade a oil change for windshield wipers, they said they weren't allowed to do it. It was our bad on buying the service package for our pickup, we didn't use it enough to justify the cost of the package. I wont be buying a service package again.
Employees worked with
MB
Matt Brunner
WS
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WARREN S.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Category: Service
First time into the dealership
This was the first time into the dealership. I brought my F150 into service and they were great. Service was completed on time and the people i meet were extremely friendly.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:08 PM

Warren, thank you for the 5 star review. Thank you for giving our dealership the opportunity to serve you! We're so glad that you had a positive experience. We hope to have the opportunity to serve you again in the future!

Employees worked with
MB
Matt Brunner
SB
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STANFORD B.
Coeur D Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Category: Service
Quick Response
My wife's battery died on our Ford Fusion Energi. After I jumped the battery three times, I got it going and switched to hybrid battery mode and drove to Mike White. They squeezed us in and replaced the battery. Good job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:05 PM

Stanford, thank you for the 5 star review. We're so glad that we were able to sort out the battery and make sure that everything was in proper working order. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
WB
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WALTER B.
Bayview, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Service
OK
We were pleased with the service and we were pleased that we didn't have to wait for a month to get our car in as we did the last time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 11:48 AM

Walter, thank you for the the 5 star review. We're so glad that you had a good service experience and that we were able to get you in faster than before. We're still adding more team members and hope to have even more capacity for the next time that you need an appointment!

Employees worked with
MB
Matt Brunner
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Verified Customer
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
verified customerVerified Customer
10
Category: Service
Great service department!
I scheduled an oil change and tire rotation. The check in process was quick and efficient. The service writer gave me an estimated completion time. He called me before the service was scheduled to be completed and advised me they had found bad lug nuts and wanted to know if they could keep the vehicle a little longer so they could replace the parts at no cost! It only took them a little longer than originally than promised. I am very pleased with the service I received.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 11:45 AM

Anonymous, thank you for the great review. We always strive to meet our completion times, and we're grateful for your patience. We don't want to send out any customers with any faulty parts, so it's important to us to take care of any concerns that we notice along the way. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
DB
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DEBRA B.
Coeur D Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customerVerified Customer
9
Category: Service
Great experience!
Great experience!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 11:43 AM

Debra, thank you for the great review! We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
DT
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DEBRA T.
Wallace, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Service
Service
Very fast service, very knowledgeable and explained everything that was needed and done
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/28/2022 04:52 PM

Debra, thank you for the 5 star review! We're so glad that your service experience was fast and pleasant. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
RC
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ROY C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Service
Very Well Done
The appointment for the service was made almost 3 weeks in advance. Got to Mike White Ford Service and it was quick and done in the time frame promised. I scheduled the full synthetic service, but they asked anyway if I wanted the normal syn-blend oil to save me a little money. I did not take them up on the offer.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/28/2022 04:51 PM

Roy, thank you for the 5 star review. We're so glad that your appointment went quickly and smoothly. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
JD
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JOHN D.
Priest River, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customerVerified Customer
10
Category: Service
Great experience.
I will have to say my experience with your service department is always the same, service people are very kind attentive and eager to fill out my needs and my request. I have never had an unpleasant experience with your service department.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:18 PM

John, thank you for the great review. We're so glad that you've had multiple successful experiences with our service team! We will be sure to pass along your kind words! 

Employees worked with
MB
Matt Brunner
JL
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JEFF L.
Hauser, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
9
Category: Service
Oil Change
Got me in and out in a timely manner. Service Tech did a nice job going over inspection.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:18 PM

Jeff, thank you for the fantastic review. We're so glad that your oil change went well and that you enjoyed speaking with the service technician. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
DS
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DIRK S.
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
10
Category: Service
Quick service
Scheduling, reminders, and actual service is top notch!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:15 PM

Dirk, thank you for the 5 star review. We're so glad that everything was fast and smooth! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
Verified Customer
Hayden, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Service Visit
My car was due for regular service, it was quick and I'm Happy with it!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:05 PM

Anonymous, thank you for the 5 star review. We're so glad that you had such a positive experience. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
JO
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JULENA O.
Priest River, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Excellent service and great job on my car.
Your concern for your customers is obvious because of how attentive they are. Communicated other item's that need attention and always on time. Job well done. I look forward to my next visit . Thank you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:04 PM

Julena, thank you for the excellent review! We're so glad that you had such a pleasant experience. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
RA
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RICHARD A.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
9
Category: Service
oil change
Very well done. on time ands thorough.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:02 PM

Richard, thank you for the good review! We're so glad that everything went smoothly. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
JC
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JOYCE C.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Efficient and caring
Immediate service the minute I drove into the service area. I was walked to the service desk and introduced to a service rep who took my information quickly and assured me they would take care of the problem. I was called before the time I expected and told the car was ready. Pick up was also easy and quick. Problem was solved. Well groomed and pleasant service attendants who treated me as if I was their favorite aunt. Loved what to me was special treatment but I think it is their standard for everyone.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:57 PM

Joyce, thank you for the kind review! We will be sure to pass along your kind words to our team! We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
SB
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SHARON B.
Worley, ID
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
10
Category: Service
OIl change
I think Ashton was our service rep....he is great. Quick service and all is great.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:55 PM

Sharon, thank you for the 5 star review. We will be sure to pass along your kind words to Ashton! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
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