Name: Matt Brunner
Rating: 4.7

Reviews of Matt Brunner

JOHN Y.

Bigfork, MT

Ford F-150

12/07/2021

Verified Customer

Category: Service

Check up, the basics

It appears that the bumper to bumper check on all the essentials for my 2017, 1/2 ton pickup indicated that the vehicle that I purchased from your dealership was still in excellent condition for my upcoming trip to Phoenix for the Winter. It gives me great confidence on a trip that far.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/10/2021 08:34 AM

John, thank you for the 5 star review! We're so glad that your vehicle is in tip top shape and we wish you safe travels on your way to Phoenix! Thank you for choosing Mike White Ford!

Employees worked with

Matt Brunner

BARBARA L.

Coeur D Alene, ID

Ford Ranger

12/05/2021

Verified Customer

Category: Service

Fast, Friendly, and Courteous Service

I feel confident when I bring my vehicles to Mike White Ford. I trust that the service personnel will work carefully ensuring my vehicles will run safely on roads, highways and freeway excursions. In addition, I have trust that while working on my vehicles, no damage, scratches, dings or dents will occur to the vehicle bodies. The people I encounter are courteous and make sure that any questions or concerns are handled with respect.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2021 01:24 PM

Barbara, thank you for the the outstanding review! Fast, friendly and courteous are all of our most important goals! We're so proud of our team and their interactions with you and the rest of our guests! Thank you for choosing Mike White Ford!

Employees worked with

Matt Brunner

MICHAEL H.

Post Falls, ID

Ford Explorer

12/04/2021

Verified Customer

Category: Service

Took too long

I arrived at 11:55 for my 12:30 appointment. Gentlemen told me would be complete by 1:30. At 12:52 my vehicle came out of the service area and was parked. At 1:30 I received a call from Matt. He said my AC filter was dirty, would cost $55. I said replace it. He said another 15 minutes. At 1:55 he said it was complete. I paid him, then we walked out to my vehicle, it was in the exact same parking spot. I have no confidence that the filter was replaced. And why didn’t I receive a call when they first parked it. Same experience I had with this service department before Mike White purchased dealership. I was promised it would be better.

Employees worked with

Matt Brunner

SHIRLEY R.

Rathdrum, ID

Ford Escape

12/03/2021

Verified Customer

Category: Service

Best Service experience

Appointment handled with ease. Took me right in. Waiting area beautiful. Everyone so nice and professional. I feel they do their best for their customers and make you want to return.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2021 01:22 PM

Shirley, thank you for the kind review! We're so glad that you found the appointment process to be smooth and pleasant. Everything that we do is in the hopes of making our customers' day a light brighter than it was before coming to see us! Thank you for choosing Mike White Ford!

Employees worked with

Matt Brunner

Displaying Review 241 - 244 of 244 in total

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