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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

PJ
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Peter J.
Glenwood, IA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ease of location
Work was completed in a timely fashion
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/24/2017 10:27 AM

We appreciate the great survey and the positive comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JP
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Jeff P.
Elkhorn, NE
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse Hyundai provides good service
They did a great job on my car. Had to wait on a part but communicated with me effectively and I thought the overall cost for the repair was reasonable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/24/2017 10:29 AM

Glad to hear that your visit went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Staff listens to what you ask and provides helpful information.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/17/2017 05:58 AM

We appreciate the 5 stars and thank you for choosing Woodhouse Hyundai. Have a great 2017!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JJ
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Joel J.
Omaha, NE
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Simple and quick. No issues.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/17/2017 06:33 AM

Thank you for the 5 star survey. Your complete satisfaction is our main goal. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BT
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Brooke T.
Elkhorn, NE
2017 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Wish they could find the problem
The people are nice, I just need to problem fixed, and I would be very happy!
Not Recommended
Employees worked with
JR
JOSHUA D RIDPATH
JG
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Jim G.
Omaha, NE
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The outstanding service department is what I really like.
The mechanic (John) came out and explained what he did to fix our car. I am very appreciative and will be sure to come back for future service needs.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/11/2017 11:15 AM

Thank you for the 5 star rating. John is a very valuable part of our team, I will pass this on to him. We look forward to seeing you again. Have a great 2017!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Warranty work
generally good.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
JD
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James D.
Omaha, NE
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great customer service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/24/2017 10:31 AM

Sorry to hear that your service visit was not worthy of a 5 star rating. Is there anything you would be willing to share with us that you feel could be improved? Your input is very valuable to us.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They did a great job!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2017 07:12 AM

Thank you for the 5 star survey. We take pride in our staff and appreciate your kind comments about them. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Okay
Long wait for shuttle. Had to bring vehicle back for oil leak. Actually was not leaking, but lots of residual oil that needed to be cleaned up.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Amber S.
Omaha, NE
2004 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Decent
They seemed honest, and that's most of what I'm looking for.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
JG
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James G.
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change & overall basic checkup.
Staff was pleasant and informative.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2017 03:03 PM

Thank you for scoring us 5 stars. We appreciate you business. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JD
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James D.
Omaha, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Two thumbs up.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/29/2016 03:26 PM

Thanks for the "2 thumbs up" comments. We truly appreciate your business and great 5 star survey. Have a safe and prosperous New Years>

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
GA
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Gregory A.
Omaha, NE
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Time and ease.
The employees made you feel that you were a real customer.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/29/2016 08:24 AM

We sincerely appreciate you very kind comment. We feel that everyone that visits us is part of the Woodhouse Family. Thank you for the 5 star survey. Wishing you and your family a very safe and prosperous New Year!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LH
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LAVERN H.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Wanted to exceed expectations.
The tech was courteous and efficient. Their intent was to make sure I was pleased and I was.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/27/2016 07:12 AM

Thank you for the great survey score. We are very happy that we met your expectations. Have a happy and safe New Years.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
EB
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Eric B.
Elkhorn, NE
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Inconsiderate service tech performance
It is a fundamental rule in service related business "to return or leave the clients vehicle or property in equip or better condition than how you found it." This fundamental did not happen.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/22/2016 06:03 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CW
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Craig W.
Elkhorn, NE
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service, and my interaction with each employee exemplified classiness with total professionalism.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2016 01:22 PM

Your comments are greatly appreciated. Thank you for the 5 star survey. Our #1 goal is to exceed your expectations. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very friendly and helpful staff
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2016 07:37 AM

Thank you for the 5 star rating. We appreciate the kind comment. Have a Very Merry Christmas and a Happy New Year!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JM
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James M.
Omaha, NE
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
None
None
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/19/2016 06:35 AM

Thank you for the 4 star rating and for choosing Woodhouse Hyundai. I see that you had a preventative corrosion campaign performed. I apoligize that is took longer than promised. The process to prep the underbody for the application this time of year can take longer. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LK
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Lana K.
Omaha, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly helpful environment
Yes
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/16/2016 09:59 AM

Thank you for the great survey and score. We appreciate that you will continue using Woodhouse Hyundai for future service needs. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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