Business Solutions
SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
avatar

Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

Verified Customer
Everett, WA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great as always
Have never had a bad experience with these folks.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/24/2015 06:01 AM

Thank you for your continued business 

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Everett
Clean area, good design, quick and friendly customer service
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/23/2015 08:27 PM

Thank you! 

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Marysville, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
great vehicles!
lOVE THE VEHICLES AND THE OWNER OF THIS DEALERSHIP
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/12/2015 02:26 PM

Thank you.

Employees worked with
avatar
Eric Roberts
Service Advisor
SK
gravatar
SUSAN K.
Bothell, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Quick and thorough service.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/10/2015 08:47 AM

Thank you.

Employees worked with
avatar
Eric Roberts
Service Advisor
MJ
gravatar
MICHELE J.
Langley, WA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
OUTSTANDING
I have never been cared for better with a Car Dealership, both in sales and customer service as well as the Service Dept.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/17/2015 03:11 PM

We appreciate your great review and your business.

Employees worked with
avatar
Eric Roberts
Service Advisor
FH
gravatar
FRANK H.
Monroe, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always been treated good. Fast and friendly
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/08/2015 04:24 PM

Thank you for doing business with us.

Employees worked with
avatar
Eric Roberts
Service Advisor
TN
gravatar
TUMYKA N.
Seattle, WA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respect
All around great dealers & mechanics.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/11/2015 02:32 PM

Thanks 

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Arlington, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 08/10/2015 08:24 AM

Thank you. 

Employees worked with
avatar
Eric Roberts
Service Advisor
SY
gravatar
SHADY Y.
Everett, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You are already so great
Thank you so much for your help
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 08/06/2015 10:59 AM

Thanks for your business. 

Employees worked with
avatar
Eric Roberts
Service Advisor
CC
gravatar
CANDACE C.
Lake Stevens, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the sales people! Attitudes! love it!
Every hyundai I've owned I've loved. My Sante Fe saved me through a flood, took me through the snow with absolutely no problem. Very reliable vehicles. Love the Elantra so much..I traded in my 2012 for the 2015. I can't say enough about this place!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/29/2015 06:35 PM

Thank you Candace!

Employees worked with
avatar
Eric Roberts
Service Advisor
LB
gravatar
LOWELL B.
Monroe, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Svc department
Very knowledgeable on all makes and models. Svc rep Rick was very helpful in explaining the NAV system on my Sonata and answering my questions.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/28/2015 08:56 AM

Thank you for your business.

Employees worked with
avatar
Eric Roberts
Service Advisor
TN
gravatar
TRACIE N.
Arlington, WA
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I was upset and frusterated due to a power steering on a car with only 3600 miles on it. However Eric, Devon and the gentleman who picked me up did a fabulous job. And I would recommend these guys in a heartbeat!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/14/2015 09:23 AM

Thank you.

Employees worked with
avatar
Eric Roberts
Service Advisor
MT
gravatar
M T.
Marysville, WA
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place for service and slaes help
One of the better dealerships. Help[ful without being annoying. Location is even better than in years past. Car selection is sometimes a bit slim but they are willing to get one from another dealership if you are particular.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/07/2015 02:56 PM

Thank you for your business.

Employees worked with
avatar
Eric Roberts
Service Advisor
BK
gravatar
BRAD K.
Bellevue, WA
2003 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
Nice employees
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/02/2015 08:47 AM

Thank you for your business!

Employees worked with
avatar
Eric Roberts
Service Advisor
CE
gravatar
CARL E.
Lynnwood, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Acomidations
Got me in as a walk in and got it done in an hour. They have TV and internet while you wait plus snacks, coffee and soda. Way better than sitting in the parking lot at Jiffy Lube.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/02/2015 08:48 AM

Thank you for your business!

Employees worked with
avatar
Eric Roberts
Service Advisor
CW
gravatar
CHARLES W.
Everett, WA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
I have told several friends about you.I have gotten nothing but the best treatment there. thank you guys at Everett wa.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/09/2015 08:52 AM

Thank you Charles!

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Snohomish, WA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
I've hesitated to bring my car in for a simple oil change, but after being charged $100+ at Grease Monkey each visit, I was really please to have a bill around $30 at Hyundai. The service was nearly as quick and I felt confident everything was checked thoroughly. Plus my tires were rotated...something Grease Monkey doesn't do.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/04/2015 08:53 AM

Thank you for giving us a try we hope to see you again, and thanks for the great feedback.

Employees worked with
avatar
Eric Roberts
Service Advisor
CM
gravatar
CARL M.
Snohomish, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
awesome staff, awesome stuff
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/28/2015 01:50 PM

Thank you Carl

Employees worked with
avatar
Eric Roberts
Service Advisor
SB
gravatar
SHERI B.
Gold Bar, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service and outstanding work.
I will never take my car to anyone else. Top notch customer service and exceptional quality of work.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/18/2015 06:06 AM

Thank you Sheri

Employees worked with
avatar
Eric Roberts
Service Advisor
AP
gravatar
ARNT P.
Lynnwood, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people.
My 2015 sonata is the 4th Hyundai I've purchased from Hyundai of Everett since 2007. Enough said??????
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/14/2015 08:44 AM

Thank you Arnt! We appreciate your continued business with us.

Employees worked with
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.