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SureCritic / Ford Dealer / Mike White Ford of Sandpoint / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Sandpoint
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(49 reviews)
69

Reviews of Christian Hanson

CC
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CHERIE C.
Sandpoint, ID
2008 Ford Edge
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2022
verified customerVerified Customer
4
Category: Service
Pencil Whipped Again!
I brought my vehicle in for a moldy smell thinking the sun roof had a leak. Turns out the cabin filter had not been replaced for what looks like years (it was so filthy, it looked like a mouse had built a nest in it). This is the second time I've brought my car in to address an issue that was supposedly taken care of at a previous visit. Christian and the service staff at the counter were awesome as always, but someone needs to address the mechanics about pencil whipping their way through inspections.
Employees worked with
CH
Christian Hanson
Service Advisor
KK
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KERMIT VERNON K.
Hope, ID
2019 Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2022
verified customerVerified Customer
10
Category: Service
Great service and the staff was wonderful!
Everyone in the service and parts were wonderful ! Always appreciate their attitudes!
Haley B. from Mike White Ford of Sandpoint responded on 08/15/2022 02:44 PM

Kermit, thank you for the wonderful review! We're so glad that you had such a positive experience with our team! We're very proud of them. Thank you for choosing Mike White Ford!

Employees worked with
CH
Christian Hanson
Service Advisor
Verified Customer
Trout Creek, MT
2011 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2022
verified customerVerified Customer
10
Category: Service
Went in for a recall replacement.
They found that the replacement wasn't needed on my car. I had an appointment for my routine oil change the following week. I live 60 miles away so they did the oil change and tire rotation that day to save me an extra trip. They are very friendly, helpful and efficient.
Haley B. from Mike White Ford of Sandpoint responded on 07/26/2022 02:08 PM

Anonymous, thank you for the 5 star review! We're so glad that we were able to take care of both of your needs with one trip! We hope to have the opportunity to serve you again in the future!

Employees worked with
CH
Christian Hanson
Service Advisor
JS
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JAMIE S.
Sagle, ID
2020 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
10
Category: Service
Quick Easy Service
The shop kept to schedule and serviced my vehicle on time. A detailed explanation of services was provided which was appreciated. There where were no unexpected charges.
Haley B. from Mike White Ford of Sandpoint responded on 06/20/2022 11:42 AM

Jamie, thank you for the 5 star review! We're so glad that your appointment was timely and thorough! Thank you for choosing Mike White Ford!

Employees worked with
CH
Christian Hanson
Service Advisor
TC
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TIMOTHY C.
Sagle, ID
2006 Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Category: Service
Best service and sales staff in town
The guys at Mike White Ford are hands down the best in town. Both the service and sales department are pleasant and knowledgeable. I will continue to bring them all of our vehicles.
Haley B. from Mike White Ford of Sandpoint responded on 06/20/2022 10:58 AM

Timothy, thank you for the 5 star review. We're very proud of our team and so glad that you've had positive experiences with them! We look forward to serving you again in the future!

Employees worked with
CH
Christian Hanson
Service Advisor
DD
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DARRELL LEE D.
Dover, ID
2016 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
9
Category: Service
Fast, friendly
Thank you!
Haley B. from Mike White Ford of Sandpoint responded on 06/20/2022 10:54 AM

Darrell, thank you for the 5 star review! We always strive to be fast and friendly! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employees worked with
CH
Christian Hanson
Service Advisor
JR
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JEFFREY R.
Priest River, ID
2021 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Category: Service
Service and Recall
I took my F150 in for a Ford recall and regular service. I was advised about two hours. I stuck around to wait. 45 minutes later, I was informed that it was all done. Great service. Price on the service was better than the quick oil change places. Also fixed a key Faub issue I had. All my experiences from buying to services at this location have been top notch.
Haley B. from Mike White Ford of Sandpoint responded on 06/20/2022 10:52 AM

Jeffrey, thank you for the great review! We're so glad that you've had so many good experiences with our team! It has been a pleasure serving you! Thank you for choosing Mike White Ford!

Employees worked with
CH
Christian Hanson
Service Advisor
Verified Customer
Ponderay, ID
2015 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2022
verified customerVerified Customer
10
Category: Service
Easy Peasy
Christian is awesome, he handled my recall issues and warranty issues. They were short staffed but this man got it done quick. No doubt I’ll be taking my truck there for any future repairs.
Haley B. from Mike White Ford of Sandpoint responded on 05/23/2022 10:16 AM

Anonymous, thank you for the 5 star review! We're so glad that Christian was able to provide an outstanding experience for you! Thank you for choosing Mike White Ford!

Employees worked with
CH
Christian Hanson
Service Advisor
RB
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ROBERT B.
Sandpoint, ID
2009 Subaru Forester (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2022
verified customerVerified Customer
10
Category: Service
My visit to White Ford of Sandpoint
The service is great, along with all the people who work there!
Haley B. from Mike White Ford of Sandpoint responded on 05/09/2022 04:30 PM

Robert, thank you for the kind words! We're so glad that you had such a pleasant experience! We look forward to serving you again in the future.

Employees worked with
CH
Christian Hanson
Service Advisor
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