I could not have imagined a better car buying experience.
I traded a Tesla for a Genesis, being that I live in G'ville SC. my salesperson Misty Hutchinson made
the sale as easy and flawless as could be. The car was delivered to me and the driver drove my trade back to Hilton Head. Every part of the deal was seamless, and I couldn't be more pleased. Today the new tags and registration arrived. AutoNation Genesis will be my first contact if we're ever back in the market.
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They helped me out when the other Kia dealer in town literally left me stranded with a towed tellurid
e due to other dealer mistake in not replacing gear fluid. They were very responsive, professional, kept me informed, and worked on my behalf to resolve. Repair was fast, great job. But the service experience was beyond expectations. Thank you Metro Kia!
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Jessica at Genesis of Downtown Birmingham was by far the best salesperson out of three dealerships th
at we spoke to. We talked with someone for a week out of North Carolina, Hoover, and Oklahoma. None of them provided customer service the way Jessica did.
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Riverside Ford has joined the Sunset Auto Family and is now Sunset Ford of Sumner. I could not be ha
ppier with this change! The Sunset Auto Family is known for giving their customers more with Warranty Protection For Life and Oil Changes for Life. Their service department is impeccable and I can't wait to bring my vehicle in for a free oil change !
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It's what happens afterwards that's most important.
I am thrilled to be providing a positive review of Sara, one of the sales associates at Patriot Subar
u. We recently purchased a 2nd new car from her, a 2024 Subaru and I cannot express how impressed I am with her service.
Sara's dedication, professionalism, and expertise made this entire car buying process easy and stress-free. She and Cullen provided us with all of the necessary information, answered all questions, and gave us detailed explanations on the car's features and functionalities with great patience. During the test drive, Sara shared her knowledge and made helpful recommendations, which enabled us to make an informed decision that met our needs and preferences.
Moreover, her exceptional customer service skills did not just stop there but continued even after the sale was made. She has been following up to see how the vehicle is performing and whether there were any issues or concerns that we needed help with, which demonstrates Patriot Subaru's commitment to customer satisfaction.
She has gone above and beyond in assisting my Father getting his Apple iPhone provisioned with the Starlink app, and even assisting with the clunky password reset process with Apple.
All in all, I would like to wholeheartedly recommend Sara and Patriot Subaru to anyone who is interested in purchasing a vehicle. Our awesome car buying experience is a testament to the dealership's reputation for delivering exceptional service, and it will continue to make Patriot Subaru the go-to place for all our vehicle needs.
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