A shoutout to Tony for his expert help and guidance with our Palisade purchase. We appreciated the ti
me he spent with us when making our decision on the car and explaining all the car features. Tony had a friendly personality and patiently answered all our questions. Thank you, Tony
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I would like to thank your company for having excellent personnel in the sales department, I had exce
llent customer service experience when dealing with Mr. Wells, excellent support and very knowledgeable in all automobiles make, model and products. Chris Wells answer all questions and concerns I had during my visit at the dealership.
He also provided timely and helpful advice regarding vehicle I was searching for. He let me know all the important information regarding vehicle including its features. He was extremely attentive, and he listened to all my concerns with a great deal of patience. is a critical requirement for me. He has a caring approach; he is a true professional. Please accept my gratitude for an amazing experience. I would especially like to commend Chris for his professionalism and superlative skills.
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my mother and me needed a car very badly and we had trouble with a terrible dealer ( confidential can
not say ) few days ago i called someone at atlantic and the guy really listen to what happened to my mother and me. it was very difficult to feel that confidence come and i really needed a bonding trust to really get help. really appreciate him listening and i hope what was told can help him aswell. bless you pal your the best thanks. not only for me but my mother and charity that needs to be started next month but i couldnt afford a car cause of our budget. this real kind sales men listen and he needed to know the kind of help we needed. my mother was afraid and so was me. we know things can get really bad. but after talking to the salesmen things started to get brighter. my mother is everything to me and i needed a safe car that can help my mom feel comfort and we have to travel to do donations and get things for charity. . we had a terrible 2 weeks with a not so happy repair shop and a terrible dealers . atlantic really helped us. what ever the sales men was thinking payed off. when he left for something he said he has. mom and me prayed and hoped he save us from our terrible ordeal . he told us to go with him and when we got to the door i was so excited by something that not only fit but it was what my mother and me talked about. it was higher off the ground. fully loaded and it was perfect. i didnt know what to say. he gave me the transmitter and mom didnt say to much and he went in the back. . i loved it cause it drove like my moms car before it was damaged in our driveway and it was so smooth. i had to hold myself. i was going to cry cause i felt as if i was treated so kindly by someone i didnt know. we needed a honest person who cared and listened. the drive at night was fantastic. wasnt use to the car. but realized later it was a ford like my truck. i am different then other people. i know cars. i can feel that the car was ment for us. it had the room to do all the things we wanted. one of our passions is metal detecting and inventing a special fishing pole for those with disabilities. secretly . cause it something import to help those who cant enjoy themselves. you have given my mother and me the kind of feeling we havent had since i miss my dodge ram charger. in 1986. atlantic you saved my mother and me. i just want to keep my mom safe and enjoy what i want to do. every customer must really talk to your salesman. tell them whats the problem. you need to gain his trust. you have a problem. talk to them. if you dont feel something just doesnt fit. talk about it. they will help. ask questions. you need to trust some how. some way. you have to try. have faith. believe that you be ok. talk to them. very positive they will help. we all dont want to get scammed . i know. i to understand. to all customers who read our review. dont think horrible thoughts you need to talk to them. be open direct ask questions. god bless you all and have a happy and safe holiday.
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Bill was my salesman when i needed to buy a new car. He was great and bended over backwards to make s
ure I had a good experience. Bill was so helpful and was able to answer every question I had. He made the buying process so easy and was able to make it work for me, even though I had doubts of not being able to get a car. I would definitely come again. Thank you Bill and the Hyundai team for all help!
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Thank you so much Kevaughn for being a great representative. You are such an amazing person ! If you
go here , please ask for him , he will get your right ! This is my second car from him. Thanks ?
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Went to the dealership to get an oil change and Latonia approached me about upgrading my vehicle.I to
ld her what I wanted to pay and she made that happen for me when I thought it wasn’t possible.I am now the owner of a 2025 GV70 Genesis truck and I just love everything about it.Latonia was polite,welcoming,and determined to get me the deal I wanted.I never felt pressured or anything and she assured me that the process would go smoothly since I didn’t have a lot of time due to me having to be at work at a certain time.Thank you so much to Latonia and the team at River Oaks Hyundai for putting me in my dream vehicle two times in a two year period.
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Excellent service experience after a challenging start
At first, I was really nervous about this dealership because my questions weren't answered even thoug
h I was shuffled to four different people (how much would a hitch installation cost, how much were the parts, were the parts there, and how long would it take). Another day, I was able to speak to Susanmarie, the Assistant Service Manager, who was able to answer all of my questions at one time. On the day of my service appointment, the department opened on time, was immaculate, efficient, and the waiting area was comfortable. Susanmarie kept me informed on the installation progress and patiently walked me through the invoice at the end. I highly recommend this service department!
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