Nice car, about 80% of the way to full luxury
This is a really nice car, although there are some items keeping it from reaching the level of similarly positioned vehicles from companies like Lexus, Audi, BMW, etc.
Examples of shortcomings with the car is that the "smart" cruise control is disabled when putting on sunglasses because the forward attention "feature" is unable to see the driver's eyes. There's no way to disable this "feature" and use normal cruise control. Contacted Genesis customer service about the problem two different times and received two different responses. Was advised "We are aware of this issue, and unfortunately, there is currently no way to disable or modify this setting, as it is designed as a safety feature. Please rest assured that our engineers are actively working on a solution, and we hope you will see improvements in a future update. At this time, however, we do not have a set date for when this update will be released." Inexcusable for a car costing this much.
The front windshield is always dirty, despite being cleaned 5 times since taking delivery. There appears to be a film on the inside that's very difficult to remove. Also appears to have transparent bubbles in the glass that show up when driving toward the sun, which is distracting.
Dealer service treats me like I bought a Hyundai, sending emails to schedule service even though the service indicator on the app says there's more than 50% life remaining before service is needed.
The detailing of the car at delivery was very poor for a luxury car. The sills were still dirty, the protective film on several doors was still on the car and the windows were dirty.
The interior design is thoughtful, the seats are very comfortable, the ride is very smooth and quiet and the trunk size is adequate.