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Wasilla Family Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(653 Reviews)
86
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Wasilla Family Auto is Wasilla, Alaska’s summer and winter car care experts. Home to the million mile warranty and other available authorized warranties through NAPA. We provide our outstanding top notch services to everyone from high school and university students to the military and seniors.

We are excited about the addition of out Wasilla Family Auto is Wasilla, Alaska’s summer and winter car care experts. Home to the million mile warranty and other available authorized warranties through NAPA. We provide our outstanding top notch services to everyone from high school and university students to the military and seniors.

We are excited about the addition of out new alignment apparatus and other automotive tools allowing us to provide every automotive service you can think of under one roof. ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(907) 373-1948
Visit Website
Closing in 11 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
2300 Wasilla Fishhook Road Wasilla, AK 99654-4005
Get Directions
Wasilla Family Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(653 Reviews)
Write a Review
Recent Reviews
KG
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KELLY G.
Palmer, AK
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
These guys are the very best out there!!
They noticed my oil plug was leaking ordered one, and had it installed while I was checking on another vehicle. Thoughtful and professional!!
SC
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Stuart C.
Wasilla, AK
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
9
Ford focus
Blower motor
PD
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PHILLIP D.
Wasilla, AK
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
We got great service.
We have used WF since moving to Wasilla 5+ years ago. We have always gotten great service from them.
RB
Robert B.
Wasilla, AK
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Robert said every time he goes there, they do a pretty good job, treat him nice, and Nick is a great guy.
Recommended
JO
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JEANNE O.
Wasilla, AK
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
Friendly and informative staff
Staff noticed future issues, showed me and explained why.
WH
Wess H.
Talkeetna, AK
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Wess said there was nothing negative at all. They were polite, professional, it was a good price and it was a good diagnosis. He was really happy with them.
Recommended
KS
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KEVIN S.
Wasilla, AK
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Thanks
Always professional and timely. Nick and the team are always spot on... thanks
GS
Garry S.
Wasilla, AK
Cadillac DeVille
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Garry said they couldn't get the analyzer to work.
Recommended
CD
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CAROL D.
Wasilla, AK
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent
Friendly and prompt service for my oil change.
JT
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Jim T.
Wasilla, AK
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fair and knowledgeable
The service and knowledge was excellent. They kept me informed and were done in a timely manner. Great customer service, very friendly.
DR
Dale R.
Wasilla, AK
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Dale said they do good work, and they did what he wanted. They have great service.
Recommended
LZ
Laura Z.
Willow, AK
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Laura said they did a great job, and were very personable and professional.
Recommended
AG
Arlene G.
Wasilla, AK
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Spoke with Nick. He said they did a great job and answered all their questions.
Recommended
NH
Nick H.
Fairbanks, AK
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Nick said he is located 300 miles away and he only deals with them. They do awesome work and he goes out of his way to take his vehicles to them. He only recommends this business.
Recommended
JV
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JERRY V.
Wasilla, AK
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Outback
They were efficient and fast. I appreciate their attention to detail. Nick is awesome
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