Business Solutions
SureCritic / Auto Repair / Professional Automotive
business image

Professional Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(641 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
10%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Professional Automotive has been providing high-quality vehicle maintenance, engine repair, and other automotive services to drivers throughout Anchorage, AK for more than 25 years. The repair shop services both foreign and domestic vehicles, ensuring that, no matter what type of vehicle you drive, you'll get back on the road safely. Professional Automotive has been providing high-quality vehicle maintenance, engine repair, and other automotive services to drivers throughout Anchorage, AK for more than 25 years. The repair shop services both foreign and domestic vehicles, ensuring that, no matter what type of vehicle you drive, you'll get back on the road safely. Whether you're in need of a simple tune-up or something more complicated, the friendly mechanics, all of whom are Automotive Service Excellence (ASE)-certified, provide reliable services that stay within your budget.

More often than not, your vehicle will make an off noise or emit a feeling that something is amiss. However, when this happens, it's not always as simple as popping the hood or sliding under the car and identifying the problem. If you're not exactly sure why your vehicle is experiencing difficulty, the experts at Professional Automotive will run a full computer diagnostic to correctly identify the problem and determine the most effective means of dealing with it. The auto shop invests in the latest cutting-edge computer technology, which allows them to quickly identify the issue at hand, which saves you both time and money.

No matter what repairs are necessary, you can trust the experts at Professional Automotive to rectify the issue with the utmost expertise. From oil changes to brake repairs, every service is performed with the highest quality and dedication in mind... ...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(907) 562-2471
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
210 E Potter Dr Anchorage, AK 99518-1365
Get Directions
Professional Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(641 Reviews)
Write a Review
Recent Reviews
NZ
Nick Z.
Anchorage, AK
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service as always
Our family has been going to Professional automotive for years. Mike and his staff have always been courteous, prompt and well experienced with their service. They also take the time to explain any issues with your vehicle. No complaints whatsoever.
MC
Matt C.
Anchorage, AK
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Tune up and inspection
The folks at Professional Automotive took a look at what I thought might be a problem with the brakes of my van - turned out to be nothing. I appreciated the quick and trustworthy service.
BC
gravatar
Bob C.
Anchorage, AK
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
The absolute best!
Perfect!
BR
gravatar
Bill R.
Anchorage, AK
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Always excellent!
We trust Professional Automotive with all our cars. I have been a customer for almost 40 years and have never had any problems with their work.
Verified Customer
Anchorage, AK
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fast and fair
Always easy to get an appointment. Work is done in a timely manner, fairly priced and only do what is needed.
RH
Ryan H.
Anchorage, AK
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Able to quickly identify and fix my issue
Second time I have used this shop, will come back again in the future.
SM
Serena M.
Anchorage, AK
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Serena said they were forthright with the quote. She said her vehicle was seen in a quick manner.
Recommended
TM
gravatar
Ted M.
Anchorage, AK
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
It was a Great experience at the shop.
We had the brakes done the first time at the shop, they have been good since they were done, I recommend the shop to my relatives.
Now knowing that our pin seals are good, our truck is ready for our summertime fishing.
Verified Customer
Anchorage, AK
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick and professional!
Fast and professional.
Verified Customer
Anchorage, AK
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent 👍
Diagnosed steering trouble quickly to a broken front diff. mount, then welded and repaired by next day. Great service : )
Verified Customer
Anchorage, AK
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Very Professional and good quality work.
Mike and Don’s team over there are a step above. Always takes care of us. Thanks
JL
John L.
Anchorage, AK
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
I brought in my 2003 Honda Element to be checked for an engine light that had come on and the car had started stalling repeatedly.
The service was outstanding, courteous, and efficient. My car was in and out in a day and runs like a charm. The problem had been thoroughly examined and addressed. It was all explained very clearly to me.
Verified Customer
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Fast turnaround time
I drop my vehicle off on a Sunday night to be look at that Monday morning. The repairs were completed and my vehicle was ready to be picked up that Monday afternoon. There is a reason why the business name is Professional Automotive thank you for taking care of my vehicle repairs in a timely manner.
GS
gravatar
Gerry S.
Anchorage, AK
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
The best Auto shop in AK. They take care of their employees, and, most importantly, they're HONEST.
Their hourly rates are competitive, they recruit and retain great employees. Most importantly they're honest.
HH
Hannah H.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Car wouldn't start and alignment was off.
My car wouldn't start on Tuesday and I had to have it towed in. Professional Automotive came highly recommended by a trusted friend so I was more than comfortable leaving it in Mikes hands even though I had never had it serviced there before.
The evaluation came back days sooner than their schedule originally predicted and through a series of very fortunate events, the guys had it fixed by the next day.
Mike kept me informed the entire time, the pricing was incredibly fare and the service was beyond professional.
A great mechanic is hard to find when moving to a new area so I'm glad I finally found mine.
I highly recommend Professional Automotive!
Displaying Review 1 - 15 of 641 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.