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Val's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(723 Reviews)
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Score Details

5 stars
87%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Val’s Automotive has been serving the greater Roanoke area since 1990. We offer a full range of auto repair services including AC repair, electrical service, brake service, state inspections, & other general automotive repairs.

Val, the owner of Val’s automotive, is a Val’s Automotive has been serving the greater Roanoke area since 1990. We offer a full range of auto repair services including AC repair, electrical service, brake service, state inspections, & other general automotive repairs.

Val, the owner of Val’s automotive, is a trained mechanical & electrical engineer so you can feel comfortable that you can trust your vehicle to our trained staff.

Val’s Automotive services import, European, & domestic vehicles. No job is to big or small for our trained experts. ...more

Categories
Repair Shop, Car Maintenance, Auto Maintenance
Contact
(540) 857-0300
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
855 Industrial Ave Vinton, VA 24179-3414
Get Directions
Val's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(723 Reviews)
Write a Review
Recent Reviews
CN
Cory N.
Roanoke, VA
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
verified customerVerified Customer
Category: Service
Cory said Charles and the staff went above and beyond to take care of his vehicle and they will have his service indefinitely.
Recommended
JG
John G.
Goodview, VA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2021
verified customerVerified Customer
Category: Service
John said they did a fine job and it just took awhile for the vehicle to be seen by them because they were busy
Recommended
JB
Justin B.
Salem, VA
Chevrolet S10 Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customerVerified Customer
Category: Service
Justin said the business did great work but it took a little while to get done.
Recommended
BR
Brian R.
Blue Ridge, VA
Ford Mustang
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2020
verified customerVerified Customer
Category: Service
Brian said the service was good.
Recommended
TW
Terry W.
Vinton, VA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
verified customerVerified Customer
Category: Service
Terry said they were outstanding. He loves Charles. He loves Valerie. They are true professionals. He will always go there for service.
Recommended
LS
Linda S.
Roanoke, VA
Honda CR-V
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/12/2020
verified customerVerified Customer
Category: Service
Linda said they were so slow, it took way too long, they had it for 2 weeks, she took it in on a Monday, they said on Wednesday she could pick up, then they said it was going to be the next week.
Not Recommended
SP
Sally P.
Folly Beach, SC
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
verified customerVerified Customer
Category: Service
Sally said she is satisfied with the work and Val is a personal friend.
Recommended
BC
Beattie C.
Vinton, VA
Buick Rainier
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2020
verified customerVerified Customer
Category: Service
Beattie said he took his vehicle to this repair facility on June 1st. It was 6 months later before he got it back. After it was at the business for 2 months he went to the business to check the status. The computer needed to be replaced and although he had prepaid for the part it had never been ordered. By September the part had come in however the technician was not there for service and no one else would install the part. He ended up having to purchase another vehicle due to the inconvenience and 6 months later he is just getting his vehicle back from the repair since June.
Not Recommended
MW
Mike W.
Roanoke, VA
Toyota FJ Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customerVerified Customer
Category: Service
Mike said overall the customer service was good. The cost of the light cover was over $200, which was a shocker, since they cost $60 or $80 online.
Recommended
DB
David B.
Roanoke, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Category: Service
David said Val used to work on his vehicles. They do really good. They gave him the best price and they let him bring his own parts. He got it ready when he said he would. He's just really helpful.
Recommended
NJ
Nelson J.
Roanoke, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Service
Nelson said service has been fantastic, Charlie and Val have been good to him, he has had nothing but excellent service from them, he couldn't find a bunch of better people to work with. They are straight up, honest, they don't try to get him to do something he doesn't want to do.
Recommended
SM
gravatar
SHARON M.
Fincastle, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Always great service
At Val's, they do much more than the minimum they need to get by. For instance, they just installed a hitch assembly on my SUV, and they upgraded some of the parts so that it would be stronger and safer.
Recommended
JB
Jo B.
Roanoke, VA
Nissan Rogue Select
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2020
verified customerVerified Customer
Category: Service
Jo said that she took in her own oil filters and oil. It took them 4 hours to change the oil, tire rotation and filter change.
Not Recommended
SB
gravatar
Steve B.
Roanoke, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Charlie
Professional and friendly service. Very knowledgeable and helpful.
Recommended
ED
Eugene D.
Roanoke, VA
Buick LeSabre
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2020
verified customerVerified Customer
Category: Service
Eugene said something disconnected in his vehicle and it wouldn't start. He says he had to connect it himself.
Recommended
Displaying Review 1 - 15 of 724 in total
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