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English's Auto Alignment

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(179 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(434) 369-6501
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
628 Main St Altavista, VA 24517
Get Directions
English's Auto Alignment's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(179 Reviews)
Write a Review
Recent Reviews
RM
RODNEY M.
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Alignment
Very prompt service with their whole team. They thoroughly explained the work they did and pricing was very reasonable. Great group people . Thanks to all
BE
BARRY E.
Gretna, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great service and nice people
Todd and his team do a great job
DS
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DEMETRA S.
Evington, VA
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
English auto alliance
I love this place good service and good people
The Service T. from English's Auto Alignment responded on 06/21/2025 09:42 AM

We appreciate your positive feedback and are glad to hear you had a good experience with our service and team. Your support means a lot to us.

Verified Customer
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
I took my car for alignment and they had me out on the road in less than a hour
English auto alignment is on point. They are very professional they work with you to get you in and have the service you need in a time matter. I would recommend them to anyone with auto needs
The Service T. from English's Auto Alignment responded on 06/21/2025 09:42 AM

We appreciate your positive feedback and recommendation. Your satisfaction with our professional service is our priority.

RB
ROY B.
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Front alignment 2007 Volvo
Began job soon after arrival.
Very professional, good explanation of what was done. Provided printed details
The Service T. from English's Auto Alignment responded on 06/20/2025 09:41 AM

We appreciate your feedback and are pleased to hear about your positive experience with our professionalism and clear communication. Your satisfaction is important to us.

MH
MOLLY H.
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great service!
I have been taking my vehicle to English’s Auto Alignment for years for vehicle inspections. They are always professional, courteous and fast with my inspection.
The Service T. from English's Auto Alignment responded on 06/20/2025 09:41 AM

We appreciate your continued trust in our services and are pleased to know you find our team professional and efficient. Thank you for your support.

LM
LENNIE M.
Altavista, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Lennie M
Great service
The Service T. from English's Auto Alignment responded on 06/20/2025 09:41 AM

We appreciate your positive feedback regarding our service. Your satisfaction is important to us.

DS
gravatar
Derek S.
Hurt, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
10
Top Notch
I appreciate English's Auto Alignment. Your team does an excellent job. Top Notch customer service
The Service T. from English's Auto Alignment responded on 06/19/2025 09:41 AM

We appreciate your feedback. It is rewarding to know that our team's efforts in service and quality have met your expectations.

BA
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BEN A.
Lynch Station, VA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
9
Very good service
English’s always does an excellent job.
The Service T. from English's Auto Alignment responded on 06/19/2025 09:41 AM

We appreciate your positive feedback and are pleased to hear about your excellent experience with our services. Your satisfaction is important to us.

Verified Customer
BMW X4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Sure is nice to find excellent customer service
It seems like customer service is a thing of the past. Then you find an auto shop with excellent customer service and it’s so nice.
The Service T. from English's Auto Alignment responded on 06/19/2025 09:41 AM

We appreciate your recognition of our commitment to exceptional customer service and are glad to have met your expectations. Your support is important to us.

DS
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DEREK S.
Hurt, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Fixed tire
Todd is great to work with and takes care of his customers.
The Service T. from English's Auto Alignment responded on 06/18/2025 09:40 AM

We appreciate your positive feedback and are pleased to hear about your experience with Todd and our services. Your satisfaction is important to us.

SM
SYLVAN M.
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
A business with pride
Wonderful service from making the appointment to completion of the yearly inspection. Met by a lady with obvious business knowledge and understanding. VERY cordial. Left my keys and had hardly sat down and it was finished. My kind of business.
The Service T. from English's Auto Alignment responded on 06/18/2025 09:40 AM

We appreciate your positive feedback regarding our service and efficiency. It is gratifying to know that our team met your expectations.

RC
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RONALD C.
Altavista, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Service done timely after the appointment was scheduled
I have a 25 yr old vehicle that is still running good they gave me good info on things needed to done for continued usage.
The Service T. from English's Auto Alignment responded on 06/18/2025 09:40 AM

We appreciate your feedback and are pleased to hear that your vehicle is still performing well. Thank you for acknowledging our informative service.

Verified Customer
Altavista, VA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
My experience was excellent.
My experiences are excellent. They are very customer oriented.
The Service T. from English's Auto Alignment responded on 06/15/2025 09:42 AM

We appreciate your positive feedback and are pleased to know that our customer-focused approach has met your expectations.

Verified Customer
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Reliable service
These guys are great. Always there when we need them. Fast, friendly and reliable.
Displaying Review 1 - 15 of 179 in total
Service Coupons and Posts
Thank you for your kind words! We're thrilled to keep your wheels on the right path. Your satisfaction drives us.
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Thank you for the kind words! We strive to keep our alignment on point, just like your vehicle.
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We appreciate your kind words! We're thrilled to have provided swift service and assistance. Remember, we're always here to keep you moving smoothly.
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Thank you for recognizing our timely communication and reasonable pricing. We aim to keep you informed, because transparency is key—just like your wheels need alignment!
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Thank you for recognizing our common-sense approach. We believe in transparency, not trickery—just like a good car alignment!
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We're thrilled to hear you had a fantastic experience! Our team works hard to keep you moving because who likes waiting around when your car could be back before lunch?
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Thank you for the kind words! At English's Auto Alignment, we believe friendly service is just as important as a straightened wheel.
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Thank you for your kind words! We pride ourselves on speed and professionalism, because your time is as valuable as your wheels.
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Thank you for the fantastic compliment! We aim to keep your wheels turning smoothly—because great service is our alignment!
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Thank you for your kind words! We're thrilled to keep your wheels turning without any feeling of being taken for a ride.
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Thank you for the kind words! At English's Auto Alignment, we believe in friendly service for all ages—because everyone deserves a smooth ride.
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Thank you for the fantastic feedback! We aim for top-notch service, from scheduling to repairs—just like a well-aligned car, we keep things running smoothly.
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Thank you for the kind words! We're thrilled to know our work left you pleased. Your satisfaction drives us to keep rolling smoothly.
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We appreciate your kind words! Our team is dedicated to keeping you informed and your vehicle in top shape—consider us your auto angels.
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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