My 2019 Honda CR-V is a lemon!
I purchased a certified pre-owned 2019 Honda CR-V from the Honda dealership in Fairfield, CA, on October 15, 2022. On April 27, 2023, the vehicle broke down due to a major computer failure (ECM/PCM malfunction) and was towed to the Fairfield dealership, where it remained until May 2, 2023. The part was replaced, and the car was returned to me in working condition.
However, on June 15, 2024, the exact same issue occurred again. This time, I had the car towed to the Honda dealership in Vallejo, CA, where it sat for approximately 54 days while the part was allegedly on backorder.
After researching the California Lemon Law, I contacted Honda Corporate to initiate a buyback, as my vehicle clearly qualifies as a lemon. My case has now been open for nearly a year with no resolution. I continue to receive generic emails stating that my case is "under review," and it is extremely difficult to speak with anyone by phone. When I do get a callback—often several days later—I’m met with the same vague, scripted response.
Most recently, on March 31, 2025, my car broke down again with the same recurring issue. It was towed back to the Vallejo dealership, where they cleaned the throttle body, performed some resets, and returned the car to me on April 15, 2025. It’s working—for now.
I am beyond frustrated with Honda’s lack of accountability and resolution. I have meticulously maintained my car and have all service records, including documentation of the previous computer-related failures.
This situation has had a serious impact on my daily life. I now avoid driving the car unless absolutely necessary, primarily just to and from work. I’ve even missed days at work due to these repeated breakdowns.
Long story short: Do not buy a 2019 Honda CR-V. My experience dealing with Honda—from the dealerships to corporate—has been nothing short of a nightmare.
Verified Owner
