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Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,991 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Get Directions
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,991 Reviews)
Write a Review
Recent Reviews
AH
ARLENE H.
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
They did good
Love the service good job
EB
Eric B.
Sebring, OH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
8
Pleased!!
Very pleased with the service!! Friendly and understanding to all my questions!!
KW
gravatar
KellyJo W.
Alliance, OH
Subaru Legacy Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Great service! Great customer service as well!
Thank you, thank you, thank you!!
RF
Ryan F.
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Uptown is underscored...great service
Chris as an owner is fantastic. John and Jason are very personable and get to work without the BS.
PG
Peggy G.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Happy Customet
As always UPTOWN is the best. I recommend everyone check them out because we’ve never been disappointed.
JO
Jason O.
Ohio
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
Category: Service
Jason said the mechanic doing his alignment showed him what was going on with his vehicle and kept him informed. Everything was done in a timely manner, they got him in and got him out. He was happy with their prices, as well. They have a friendly and knowledgeable staff, fast service, and they do really good work.
Recommended
MB
gravatar
Madeline/Dale B.
Salem, OH
Toyota Corolla Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Consistent quality
Service is always excellent. The work is quality and guaranteed. Chris is always friendly and professional.
RC
RONALD C.
Jeep Commander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Suspension issues
Uptown Auto Service was recommended to me by a neighbor, and I am very pleased with the reception and service that I received. I can highly recommend this company to anyone.
Verified Customer
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Great service!
John, Melinda,and Emma did a great job!!! Thank you!!
Melinda from Uptown Auto Service responded on 07/24/2025 08:34 AM

Thank you so much for your kind words! We're thrilled to hear that John, Melinda, and Emma provided you with such a great experience. We'll be sure to pass along your appreciation to them. Thanks again for choosing us—we look forward to serving you again soon!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
PR
Phil R.
Ohio
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
Category: Service
Phil said they are always great to work with, they communicate well and they are really quick.
Recommended
ND
Nathaniel D.
Toyota Sienna
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2025
verified customerVerified Customer
8
Inspection
Amazing service! came to get an inspection because I thought something was wrong with my car and the workers were so lovely to be transparent and fair about work and prices
Melinda from Uptown Auto Service responded on 07/24/2025 08:34 AM

Thank you so much for the wonderful feedback! We're glad we could provide you with honest, transparent service and help ease your concerns. Our team always strives to treat every customer with fairness and respect—it's great to hear that came through. We truly appreciate your trust and hope to see you again if you ever need us!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
JM
John M.
Ohio
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
Category: Service
John said they were able to get him in and get done on time. They are nice people, and good communications.
Recommended
Melinda from Uptown Auto Service responded on 07/24/2025 08:35 AM

Thank you for sharing your experience! We're glad to hear John was able to get in and out on time. We take pride in providing friendly service and clear communication, so it means a lot to hear that reflected in your visit. We appreciate your support and hope to see you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
TD
Tom D.
BMW M4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Fit me in for emergency service just prior to a long trip.
Chris fit me in for emergency service just prior to a long trip. Excellent and fast service!
Melinda from Uptown Auto Service responded on 07/24/2025 08:39 AM

Thank you for the kind words! We're so glad Chris was able to fit you in and get everything taken care of quickly before your trip. Wishing you safe travels, and we appreciate you trusting us with your vehicle!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
TO
Tracy O.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
My favorite place to go!
Always honest and Chris kept my car that is a 2010 Corolla !
Melinda from Uptown Auto Service responded on 07/24/2025 08:40 AM

Thank you so much for your trust and loyalty! We're happy to hear Chris has helped keep your 2010 Corolla running strong. Honesty and dependable service are what we strive for, and we truly appreciate your continued support!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Verified Customer
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Toyota 2003
Prompt customer service. Although they were closed they scheduled my car repair in as soon as they returned from vacation. I’m happy with the advice and work preformed and I would recommend them to anyone that may need body repair. Thank you and best wishes
Melinda from Uptown Auto Service responded on 07/24/2025 08:41 AM

Thank you so much for your kind words and patience! We're glad we could get your repair scheduled promptly after our return and that you were happy with both the service and the advice provided. Your recommendation means a lot to us. Wishing you all the best, and thank you again for choosing us!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
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