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Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,935 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,935 Reviews)

JD
Jim D.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Jim said the business diagnosed the problem and got it all documented. He said it's hard to find that these days.
Recommended

JL
Jeremy L.
Minerva, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service and communication!
Once again I am extremely happy with the service I received at Uptown. They quickly diagnosed and fixed multiple problems with my vehicles on back to back days. The mechanics were knowledgeable, professional, and explained everything clearly with constant communication throughout the entire process. They were extremely efficient and got both vehicles back to me in a timely manner while both acknowledging and accommodating my busy schedule. I highly recommend Uptown Auto for anyone needing reliable and honest car repair.

RW
Richard W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great worker's
Always great service

NB
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Nancy B.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Always a good visit.
Always get you in asap and do good work. Got my free tire rotation today because I purchased the tires there. Staff always professional and friendly.

TE
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Terry E.
Minerva, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Service
Always friendly. Easy to make an appointment &get your vehicle serviced.

VE
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Vickie E.
Minerva, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Excellent service
Chris & his team do an excellent job at getting your vehicle in when there is an issue & getting that issue fixed & back out the door to you.

JD
John D.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
Category: Service
John said they are real honest and do good work.
Recommended

LR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great!
Always great service & adresses the problem quickly! Friendly & very dependable!

JH
Jeanine H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
On top of things
I had to change my date to get my car in (audi)...had trouble in the passed ..no one wants to work on them/they don't have the software..I called to see if I could come in a week early...I got in and by 9am I had the information I needed to fix my car....very very efficient.

DS
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David S.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great place
Been a customer for a very long time great auto repair place the owner and employees are very nice

BA
Bobbie A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Honest People here! Brakes
Had back brakes done. These guys are fast and most importantly they are honest! They won't scam you for hundreds like some other places. Honest and hard working is the key. Great work guys. Check them out they won't steer ya wrong.

PL
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PAT L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Good service and friendly
We moved to the area about 18 months ago and tried Uptown. Been using them ever since. Great work by nice people.
Melinda from Uptown Auto Service responded on 03/18/2025 09:10 AM

"Thank you for sharing your experience! We're so glad you found us after moving to the area and that you've trusted us with your vehicle ever since. We really appreciate your kind words about our team and the work we do. We look forward to continuing to serve you for years to come!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

KD
Kellie D.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Kellie said everybody was super nice and her vehicle drives amazing.
Recommended
Melinda from Uptown Auto Service responded on 03/18/2025 09:09 AM

"Thank you so much for your kind words, Kellie! We're thrilled to hear that you had a great experience with us and that your vehicle is driving amazing. We truly appreciate your feedback and hope to continue providing you with excellent service in the future!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

EV
Emily V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Quick!
Had an issue with the car yesterday. Got the car back the next day!
Melinda from Uptown Auto Service responded on 03/18/2025 09:10 AM

"Thanks for letting us know! We're so glad we could quickly get your car back to you and take care of the issue. We always aim to provide fast and reliable service, and it's great to hear we met your expectations. If you ever need anything else, don't hesitate to reach out!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

CF
Caroline F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Happy Customer
This was a very pleasant experience. Everyone was very considerate and courteous. Very efficient service. They will be my go to moving forward. This was my first visit.
Melinda from Uptown Auto Service responded on 03/18/2025 09:11 AM

"Thank you so much for your kind words! We're thrilled to hear that your first visit with us was such a pleasant experience. It's great to know that you felt well taken care of, and we truly appreciate your trust. We look forward to being your go-to for all your future needs!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
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