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Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,965 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,965 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always great fast service!
I'm never worried about the service I'm going to receive at Uptown. Chris, John and Melinda always have a smile and a warm welcome when a customer comes in. The service people are just as polite and will talk to you about your vehicle if you have any questions. I recommend Uptown Auto Service to everyone I know! I couldn't be more pleased with the service I receive! Keep up the great work Uptown!! You all are AWESOME!!!!

Verified Customer
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
trusted service
Overall everything i had worked on works is so much better now . The main issue i suggested from the get go was set aside basically to try other fixes fist in order to save $ but turns out still needed original suggestion so spent more but the other stuff was still needing fixed too so... Goes with owning a vehicle; always something.. these guys do listen though without that know it all attitude you get at some places so that's a plus.
Melinda from Uptown Auto Service responded on 06/17/2025 06:22 AM

Thank you for your honest feedback! We're glad to hear that the work we did has made a noticeable difference and that you're seeing improvements. We understand how frustrating it can be when the initial recommendation ends up being the right call after trying more cost-effective options first — vehicle ownership definitely comes with its challenges. We truly appreciate your patience throughout the process and are especially grateful you noticed our team's approach and willingness to listen without the usual shop attitude. If you need anything down the road, we're always here to help!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

VE
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Vickie E.
Minerva, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
06/25 Service
Uptown is always able to get me an appointment when I need it. Always friendly and courteous staff.
Melinda from Uptown Auto Service responded on 06/17/2025 06:23 AM

Thank you so much for the kind words! We’re happy to hear that scheduling has been easy and that our team has made a positive impression. Providing friendly, courteous service is what we strive for every day. We truly appreciate your continued support and look forward to seeing you next time!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

CG
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Cindy/JERRY G.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Service Experience
Would highly recommend Uptown Auto. They are my go to for everything. Always fits us right in, very friendly. Never a complaint.
Melinda from Uptown Auto Service responded on 06/17/2025 06:24 AM

Thank you for the awesome review and for making Uptown Auto your go-to! We’re so glad we’ve been able to consistently meet your needs and get you in quickly. Your recommendation means a lot to us, and we’re always here whenever you need anything. Thanks again for the continued support!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

Verified Customer
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Exhaust/ under coating
Very friendly... and reasonable price.
Melinda from Uptown Auto Service responded on 06/17/2025 06:24 AM

Thank you! We're glad you had a great experience and found our prices fair. We appreciate your support and hope to see you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

HH
Helen H.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Helen said the business's employees were very down to earth. She also said that they had fast and quick service.
Recommended
Melinda from Uptown Auto Service responded on 06/17/2025 06:25 AM

Thank you, Helen! We really appreciate your kind words. We're glad you felt our team was down to earth and that you received quick service—those are things we truly take pride in. Looking forward to helping you again anytime!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

TS
Toby S.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Toby said they did a good job, and they were quick.
Recommended
Melinda from Uptown Auto Service responded on 06/17/2025 06:25 AM

Thanks, Toby! We’re glad to hear you were happy with the work and the quick turnaround. We appreciate your support and hope to see you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

KM
Ken M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great place to have your vehicle's serviced
Prompt service staff knowledgeable,trustworthy,
helpful and very professional
Melinda from Uptown Auto Service responded on 06/17/2025 06:26 AM

Thank you for the great feedback! We're proud to have a team that's prompt, knowledgeable, and truly committed to helping our customers. It means a lot to hear that you found us trustworthy and professional. We look forward to serving you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

BL
BARBARA/BRIAN L.
Atwater, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
Great experience as always
Nice friending people who get your can done right.
Melinda from Uptown Auto Service responded on 06/17/2025 06:26 AM

Thank you! We’re glad you had a great experience with our team and that we got your car taken care of the right way. We appreciate your support and look forward to helping you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

DS
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David S.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil change
Always a good experience at Uptown everyone is very nice and they’ll explain everything they do
Melinda from Uptown Auto Service responded on 06/17/2025 06:27 AM

Thank you so much! We’re happy to hear every visit has been a good experience. Our team takes pride in being friendly and making sure you feel informed every step of the way. We truly appreciate your continued support!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

KW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Good experience for my first time oil change! Very quick!
It was a good experience for my first time! They were very prompt! My bill was the same as the estimate!
Melinda from Uptown Auto Service responded on 06/17/2025 06:28 AM

Thank you for choosing us for your first oil change! We're glad to hear everything went smoothly, from the quick service to the accurate estimate. We appreciate your trust and look forward to seeing you again in the future!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

ML
Micheal L.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Micheal said they were nice and fast.
Recommended
Melinda from Uptown Auto Service responded on 06/17/2025 06:28 AM

Thanks, Michael! We’re happy to hear you found our team nice and the service fast. We appreciate your support and hope to see you again soon!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

BV
BRYSON V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Transmission fluid
Quick word and efficient! Highly recommend worked with my schedule due to being out of state and being up here for work!
Melinda from Uptown Auto Service responded on 06/17/2025 06:29 AM

Thank you so much for the recommendation! We're glad we could accommodate your schedule, especially with you being out of state for work. Providing quick and efficient service is what we aim for, and we’re happy it made a difference for you. Hope to see you again next time you’re in town!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

RK
Renee K.
Louisville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Renee said the front desk guy is awesome and polite. She added the tech got her repairs done in 20 minutes instead of the two hours that they said it would take.
Recommended
Melinda from Uptown Auto Service responded on 06/17/2025 06:30 AM

Thank you, Renee! We’re thrilled to hear our front desk team made a great impression and that our tech was able to get your repairs done so quickly — beating the estimated time is always a win! We appreciate you sharing your experience and hope to assist you again soon.

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

RB
Russ B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent service! Got me back on the road to Florida quick. Thanks Chris and crew.
Couldn't have asked for better service.
Melinda from Uptown Auto Service responded on 06/17/2025 06:30 AM

Thank you so much! We’re glad Chris and the crew could get you back on the road to Florida quickly. It means a lot to hear you had excellent service—we’re always here when you need us. Safe travels and see you next time!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
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