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Universal Auto Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(134 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

Contact
(313) 835-1823

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
10:00 AM - 5:00 PM
* No Time Zone Provided
10031 Greenfield Detroit, MI 48228
Universal Auto Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(134 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
9
Great service
Great service

DL
DIAMOND L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customerVerified Customer
8
Tire Replacement
Came in to get rear right tite replaced helped very quickly and was very polite prices are reasonable and accurate

CB
CHERYL B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customerVerified Customer
10
excellent
My experience was awesome. My car was ready when expected, the staff was very nice. Great place for service o your car.

TM
TOMIKA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customerVerified Customer
10
Best car shop
The best and fast

CB
CHASITY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
verified customerVerified Customer
10
10/10
Most definitely recommend!

TP
TRACY P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
verified customerVerified Customer
10
Vehicle Repair
Universal Tires accessed my vehicle and fixed the problem. Universal Tires had me fixed and ready to go in no time excellent service and I was well pleased.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
verified customerVerified Customer
10
Slusher
Quick and inexpensive service

GD
GLENDA D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
The service was very professional and provided detail of the job
Provided great service and very professional

TL
TONI L.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Family oriented
I have been going to universal Auto for over 13 years. I will never take my car to another car shop as long as universal is open. I love how they treat you like family their prices are reasonable and I love the entire staff. I just want to thank universal for always keeping me rolling thank you ❤️❤️

RZ
ROXANA Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
verified customerVerified Customer
10
New tire service
Great experience.

TC
TONY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Quick and reliable
Great work

LC
LARRY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2021
verified customerVerified Customer
10
Came for tire replacement
I was taken care of upon arrival and treated with care all my questions got answered for future repairs. Great place to come.

Verified Customer
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/11/2021
verified customerVerified Customer
0
told me and fixed a problem that wasn’t even a factor in the performance
They replaced the lower control arm and say I need a spindle and say it cost $600 but I only get the lower control arm and not the tire is being cut by the fender which the fender is damaged but it wasn’t like that at all it was rubbing but not that bad I feel like I needed a alignment like I ask and they said they can’t do it cause it’s a Audi but they are a wheel alignment place I feel like I’m being judged by the type of car I have to use that against me to pay for unnecessary parts when the problem is clear

Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2021
verified customerVerified Customer
4
Did the repair in a timely fashion but did not advise that the repairs needed may have been more than intended
The mechanic could have done a better job relating information as it owetaines to the repair. The receptionist was not knowledgeable and had a nasty demeanor.

DM
DEMETRIUS M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customerVerified Customer
10
Good service
Quality worl

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