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SureCritic / New Car Dealer / Towne Maserati
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Towne Maserati

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
New Car Dealer, Used Car Dealer, Car Dealer
Contact
(716) 539-5656
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
8240 Main Street Williamsville, NY 14221
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Towne Maserati's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Write a Review
Recent Reviews
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Verified Customer
Cheektowaga, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
verified customerVerified Customer
service
Sam does a great job keeps you informed and gets it done in a timely fashion.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 10/09/2020 08:31 AM

Thank you for the kind review!

PM
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PAUL M.
Clarence, NY
Maserati GranTurismo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
verified customerVerified Customer
First class service
Outstanding service and great Maserati experience. Thank you to Sam!
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 08/29/2020 06:47 AM

Thank you, Paul! Sam and his service team are fantastic!

SB
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STEPHEN B.
Lancaster, NY
Maserati Quattroporte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
verified customerVerified Customer
Engine light on
Excellent
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 08/29/2020 06:46 AM

Thank you!

GA
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GREG A.
Attica, NY
Maserati Ghibli
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
verified customerVerified Customer
Service work
People were all friendly and helpful. They answered any questions I had and made it a great experience!
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 08/29/2020 06:46 AM

Thank you for the kind words, sir!

Verified Customer
Snyder, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
verified customerVerified Customer
Fast. Efficient. Great customer service.
Proud to wear my new Towne Mask !!!!!
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 08/29/2020 06:45 AM

Thank you for the 5 star review!

RT
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ROBIN T.
Lancaster, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
verified customerVerified Customer
The staff is extremely friendly
Sam, in service, is so knowledgeable and friendly. He let me informed and let me know when my vehicle was ready to be picked up. He also answered all my questions and made my first service visit hassle free.

I visited my salesman, Paul, who not only remembered me, but also extended a friendly exchange of what is new with Maserati.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/25/2020 06:51 AM

Robin, thank you for the kind words! Sam and his service team always ensure their customers are well taken care of. We appreciate your continued business and look forward to continuing that for years to come!

JM
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JOSEPH M.
Amherst, NY
Maserati GranTurismo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
verified customerVerified Customer
Oil change
Great service by sam
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/25/2020 06:49 AM

Thank you for the 5 star review, Joseph.

TZ
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TAWFIQ Z.
Niagara Falls, NY
Maserati Quattroporte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customerVerified Customer
Excellent customer service
Best dealer I have been to, everyone knows ur name, everyone is knowledgeable and helpful, excellent and fast service for any issue
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/25/2020 06:49 AM

Tawfiq, thank you as always for thew kind review!

JA
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JEFFREY A.
Orchard Park, NY
Maserati Ghibli
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
verified customerVerified Customer
Efficient, friendly
Stayed within the estimate quoted. Very efficient and friendly service.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/10/2020 08:36 AM

Thank you, Jeffery! We appreciate the kind review.

RC
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Rob C.
Grand Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service
Service was excellent. Car came back - as always - clean. Everything was well explained. Jack - the gentlemen that did the pick up and drop off - was a pleasure to deal with
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/10/2020 08:36 AM

Thank you for the kind review, Rob! Sam and his service team are truly fantastic. They ensure all of their customers are well taken care of each and every visit!

RC
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ROBERT C.
Grand Island, NY
Maserati GranTurismo Convertible
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
verified customerVerified Customer
Timely and curteousnservice
My car always comes back clean. All service recommendations were thoroughly explained. People are great.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/10/2020 08:35 AM

Thank you, Robert!

TM
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TIMOTHY M.
Orchard Park, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
verified customerVerified Customer
Quick reliable service
Sam did a great job in getting me in for service as I was losing air in a tire. In and out in less than an hour after repairing a nail puncture
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 07/10/2020 08:34 AM

Thank you for the kind review, Timothy. I will be sure to relay the message to Sam and his service team!

JK
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JOSEPH K.
Williamsville, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
verified customerVerified Customer
Great people
Very friendly, knowledgeable and helpful staff. Manager, Tom Frizzell, outstanding. Genuinely nice and helpful person.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 06/15/2020 09:14 AM

Thank you for the kind review, Joseph! We appreciate your business!

Verified Customer
Snyder, NY
Maserati Levante
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Indredible Customer Servie and Quality
Checked all the boxes ... especially during this Covid Pandemic. Sam G. always goes above and beyond.
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 06/15/2020 09:14 AM

Thank you for the kind review! Sam and his service team are truly exceptional!

SB
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STEPHEN B.
Lancaster, NY
Maserati Quattroporte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
verified customerVerified Customer
Yearly maintenance
Great as always
Recommended
Paul W., Sales and Leasing Consultant from Towne Maserati responded on 06/15/2020 09:13 AM

Much appreciated, Stephen!

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