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Tom Ahl Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(781 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
22
Total ReScores
4.6
ReScore Average
83
Net Promoter Score ®

Business Details

About

Tom Ahl Hyundai is located on Allentown Road in Lima, OH. Our friendly Service Technicians are trained to ensure your vehicle runs like new for the life of the vehicle! Call us to schedule an appointment today, or visit us online. Tom Ahl Hyundai is located on Allentown Road in Lima, OH. Our friendly Service Technicians are trained to ensure your vehicle runs like new for the life of the vehicle! Call us to schedule an appointment today, or visit us online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(419) 228-3951

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2605 Allentown Road Lima, OH 45805
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(781 Reviews)

AF
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Aric F.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Tom Ahl Hyundai
Service was excellent and staff was fantastic

NK
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Nancy K.
Ottawa, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Good service
Only issue was the 2 hour wait through the express service. Waiting area was comfortable.

Verified Customer
Lima, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
Dissatisfied customer
Not happy with the way things were handled. Beware - if your vehicle leaves the lot when a part is ordered, you will be put at the bottom of the list to get scheduled. We got it resolved & I appreciated that, but the 'rules' should be given to begin with.

AB
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Angelina B.
Cridersville, OH
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great dealership
From the sales all the way to service- this dealership is great and helpful. Never pushy- they are very caring. I always feel like my opinion matters and no one is trying to just sell something.

GS
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George S.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional
Terrific service. Thanks Adam ooher.

Verified Customer
Mc Comb, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Service team was polite and on time. Will be back for future service

MW
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Michael W.
Elida, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
n/a
n/a

RC
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Robert C.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service! Great staff!
Adam Booms, service advisor is the best! Knowledgeable, understanding, great with customers! And he's pretty darn cute,too!

MB
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Monica B.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Adam is great when it comes to issues with my car I had two not so great service calls when he was not in to follow my service needed on my car I think Adam is just very detail oriented and had been with Tom Ahl for years so he is great at what he does

NL
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Nancy L.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very satisfied
Friendly staff, comfortable waiting area and good service.

Verified Customer
Saint Marys, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good job
I will return

TM
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Tyler M.
Lima, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
GOOD
THANKS

SA
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Summer A.
Lima, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Good effort and quality service
The staff completed all transactions with care and competency. The long wait for service completion (2.5 hrs.) was likely due to the popularity of the great service! I was able to get a ride from a family member and continue my workday, so, for me, no issues.

Verified Customer
Montezuma, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Vehicle oil change
N/a

JB
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Jana B.
Waynesfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Current oil change
Very good quality personnel and very efficient
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