business image

North Troy Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(169 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

Contact
(937) 339-6676

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
522 N Elm St Troy, OH 45373
North Troy Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(169 Reviews)

MB
Michael B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
10
Always Excellent Service
Always honest excellent service!

JP
Jason P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
Top notch service
This is my new go to spot for my auto needs . My battery was dead, and within an hour of my car being dropped off, NTA had it ready to go. Fair pricing and excellent customer service .

KK
Kathleen K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
Excellent Service
Peter got me in sooner than expected for a holiday weekend. They are very thorough and Peter explain things they find and he's very patient. It's hard to find a good service garage you can trust and they are it!

GM
Gail M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
9
Always a pleasure. Thanks for all your work and honest advice, allowing me to make my own decisions.☺️
See review title for comment.

JG
John G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2025
verified customerVerified Customer
10
I had to have my blower motor replaced which I am unable to do myself. North Troy Auto completed the job and in a very short time. I couldn’t be happier
I was afraid the repair cost would be very expensive but it was not bad at all. North Troy Auto is reliable, does quality work, and always seems to offer helpful advice. I think it is a great repair shop

JG
John G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2025
verified customerVerified Customer
10
I brought my car in for a routine oil change and the work was finished promptly as always to my sayisfaction and
Whenever I need work done on my vehicles I go to North Troy Auto. No matter what, I always am satisfied. It’s a great place to go for any issue.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Excellent price and work
North Troy Auto was very professional and the turn around was quick. The work I had done was excellent and fairly quick. I would recommend them any time.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Great Business
Had my ABS module go out/ Peter and crew got it all replaced for me.

Highly recommend this place!

DH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
9
Great service
Great service. They were upfront about the cost beforehand and pointed things out about my car to keep in mind for the future. They didn't try to push sales on me and it was done in a very timely manner.

JC
Justin C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Honest mechanic.
One of the friendliest and flexible mechanics I've ever went to. Will continue to do business with North Troy Auto for years to come.

AL
Aaron L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Very thorough!!
North Troy Auto was great. They explained everything very thoroughly and took great detail to make sure they found the exact problem and solutions. Would highly recommend them to anyone. If you're looking for a trustworthy mechanic in the area definitely check them out!

EB
Edward B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Excellent service as always
Been bringing my cars here for a while now and I've never been disappointed! Peter is very helpful and very knowledgeable. I couldn't be anymore pleased with the customer service and the servicing of my vehicles! Will definitely be back! Thanks!

MM
Marsha M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Satisfied customer
I sincerely appreciate Peter and Scott at North Troy Auto. I have been using their services since they took over what used to be Websters Auto. They have always been professional and very friendly. They have never steered me wrong regarding the care of my vehicles. I won't take my car anywhere else. If you haven't already give them a try. You won't be disappointed.

BT
Bruce T.
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
9
Worked out great!
Honest and quick service. Took the time to find the right tire for my application.

TB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Stopped all hose fluids leaking
Work was done in a timely fashion and at a fair price Thank You

Displaying Review 1 - 15 of 169 in total
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