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SureCritic / Stevinson Hyundai of Longmont
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Stevinson Hyundai of Longmont

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,578 Reviews)
81
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Score Details

5 stars
83%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
43
Total ReScores™
4.8
ReScore™ Average
81
Net Promoter Score ®

Business Details

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Contact
No Business Hours Provided

Business Hours

* No Time Zone Provided
600 South Main Street Longmont, CO 80501
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,578 Reviews)
Write a Review
Recent Reviews
CB
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Charice B.
Denver, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2024
9
Category: Service
Friendly service.
The employees are all very friendly and seem to genuinely care about doing a good job. As a previous reviewer noted there is a little confusion about where to enter as there is no signage to guide customers to drive straight to the garage. There was also some miscommunitcation about the type of oil change I needed and prices. I did speak to Brandon after my appointment and he was very friendly and professional in giving advice for future visits. I definitely intend continue coming to have my vehicle serviced at this location.
KH
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KATHERINE H.
Broomfield, CO
2023 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2024
verified customerVerified Customer
10
Category: Service
Fast, efficient, kind
I needed routine service and had to bring 2 kids under 4 with me. The dealership was clean, I had space to push a stroller around, and the staff went out of their way to help with snacks and getting me back on the road quickly. It was very appreciated from a frazzled mom!
NM
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NICOLE M.
Lafayette, CO
2024 Hyundai Tucson Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2024
verified customerVerified Customer
9
Category: Service
Growing pains but good overall
I had a good experience but there were some things to improve on. The signage when driving into the service center needs improvement. I ened up on the West side of the building, oops. The service desk associate made things clear for me so that I know to drive up to the Service garage doors on the East side and they'll automatically open, cool. There were two desks in the Service garage and it wasn't clear which one I was supposed to go to, another improvment to make. The break room was nice and clean, internet was great, snacks and drinks were awesome but the shelves had random merchandise that seemed out of place. For reference, my service date was 8/26/2024
LH
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LINA H.
Lafayette, CO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2024
verified customerVerified Customer
10
Category: Service
Caring employees
Always fast and caring and done when promised.
SR
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STEPHEN R.
Colorado Springs, CO
2023 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2024
verified customerVerified Customer
10
Category: Service
First Dealer Service
This was my first dealer service after a year of ownership. Just oil change and tire rotation. Nothing else has been needed in that year.

The service writer was friendly and didn't try to sell me anything the vehicle didn't need. The service was completed quickly and correctly. Great experience.
JE
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JOHN E.
Brighton, CO
2023 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2024
verified customerVerified Customer
10
Category: Service
Great, quick service
The advisor met with me right away and inspected the car. I was given an estimate on the time it would take to complete the service and the estimate was right on target. When service was completed, I was escorted to my vehicle after completing the paperwork and getting a thorough explanation of all services performed.
This is how service should be done always. Competent and thorough and friendly.
Verified Customer
Lafayette, CO
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
Category: Service
Customer service
I received excellent customer service. The gentleman behind the desk gave me detailed and accurate imformation about what to expect.
Verified Customer
Lafayette, CO
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2024
verified customerVerified Customer
10
Category: Service
Hyundai Service
I recently had my Kona in for the 35,000 mile check up. The service was done efficiently while I waited in the comfortable, well supplied waiting to area. It was a good experience.
Verified Customer
Frederick, CO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2024
verified customerVerified Customer
10
Category: Service
Solid service
Reliable timely service carried out
RO
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RAMIRO O.
Boulder, CO
2023 Hyundai Kona N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2024
verified customerVerified Customer
10
Category: Service
MARK CULKIN IS APRECIATED HE IS KINDE AND MAKES SURE THE CUSTOMER IS WELL TAKEN.CARE OF
STEVENSONS HYUNDAI
IS GREAT THEY EVEN ALOWED ME A LOANER VEHICLE CAME IN HANDY HELPED OUT THROUGHOUT THE DAY
EP
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ELLEN P.
Erie, CO
2022 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
10
Category: Service
Regular Service
Great service as always!
JH
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JAMES H.
Louisville, CO
2024 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
verified customerVerified Customer
10
Category: Service
Recall Service
Work was done on time and as promised.
Verified Customer
Dacono, CO
2022 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
9
Category: Service
Warranty repair
Service identified a cause of check engine light and worked quickly to make the necessary repairs.
DA
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DAVID A.
Fort Lupton, CO
2023 Hyundai Santa Fe Plug-In Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
8
Category: Service
Service
Came in for complimentary service plus a somewhat unscheduled warranty issue.
The online service website is limiting and frustrating. Automated interaction cannot react or respond in the same manner as human interaction. The service agent was able to address the warranty issue at the time of complimentary service negating the need to return in 6 days as required through the automated system. I was very satisfied with the agent who listened to and addressed my issues and the service rendered.
AS
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ANN S.
Brighton, CO
2022 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2024
verified customerVerified Customer
10
Category: Service
Great service visit
I was taken care of as soon as I walked in the door and my service advisor kept in touch via text from start to completion of work.
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