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H & R Repair and Towing, Inc.

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(78 Reviews)
75
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
75
Net Promoter Score ®

Business Details

About

Honest, professional auto repair services in Johnstown Colorado and surrounding areas. Family owned Honest, professional auto repair services in Johnstown Colorado and surrounding areas. Family owned

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(970) 587-2868

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
123 W South 1st St Johnstown, CO 80534

Affiliations

AAA - Approved Auto Repair
ASE
BBB
NAPA
H & R Repair and Towing, Inc.'s Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(78 Reviews)

TW
Tory W.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great
They finished the job ahead of schedule and the final price was far less than what I had originally been quoted!

JA
Jada A.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Tire repair
Awesome job! I had to get my daughter to the airport & I had a nail in my tire - we didn’t have an appointment- we walked in - they fixed it right away & 15 minutes later we were on the road! Thank you!

RB
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Rich B.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
9
emergency repair
My car started shaking and not accelerating smoothly. Drove immediately to H&R and explained the problem. It took a little while to get parts (1996 RAV 4) but they got to work on it as quickly as possible (they had other jobs already scheduled ahead of me) and it's working great again. I always trust that H&R will do a good job.

JH
Jim H.
Fort Collins, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Quality and trusted service
This shop is fantastic from the owner to the technician and the incredibly knowledgeable service manager!

JC
Jessyca C.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Retired, skilled labor
My daughter had a major repair with her Subaru. They kept her informed. The repair was done in a timely fashion. The bill was about $1200 less than the Subaru dealership quoted her.

SP
Steve P.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Trusted Service
The mechanic there is great and I trust his training and experience!

CB
Carol B.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
New customer
The gentleman who and the phone to set the appointment and greeted me on the appointment day was very friendly and made me feel welcomed.

SF
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Samantha F.
La Mirada, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/21/2025
0
Jumped the car but didn't diagnose the issue
They were good about coming out a jumping my car, but neglected to test the battery. The next day my car died again and they came out and I had to ask them to test it, but it didn't have enough charge to test it and they had me go to the auto store. Ultimately ended up at the auto repair shop on day 3 of this, wish they had tested the battery or sent me to get it checked elsewhere on day one.

EG
Ed G.
Johnstown, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Very good
This shop is efficient timely professional very knowledgeable. Recomend them to all.

BG
Billy G.
Fort Collins, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Great shop
Friendly knowledgeable staff with timely turn around for my repairs. Will continue to use H&R!

RH
Rowan H.
Milliken, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Quick, Friendly, and Reliable
I thought I had called ahead a few days prior to have my car looked at when my check engine light came on, only to find that I had called the wrong facility. Even then, the gentleman of the counter was still able to take a look at my car, he was friendly, the office dog had a wagging tail, and then not only looked over the details I asked for, but they also give me an anticipated price when I dropped off the keys, told me they would call and ask permission if they needed to do more, and was finished with everything I asked for in 2 hours. Thank you for seeing my little Fit on such short notice!

BU
Bailey U.
Milliken, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Amazing Service :)
The people who I talked to on the phone were incredibly helpful and amazing with getting back to me on time. And the tow truck driver who picked up my Kia Sorento was very friendly, professional, and super cute, so his smile made the experience better. :))

VS
Vicki S.
Johnstown, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2024
verified customerVerified Customer
8
Nails in tire, new tire, oil change
H&R was quick to accept my vehicle and promptly began repairs.

JH
Jim H.
Fort Collins, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Fantastic service experience!!
The front office manager Jim was amazing to work with and made the entire service process very comfortable. His knowledge and professionalism is second to none!

MA
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Melissa A.
Estes Park, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
9
AAA Member Tow
I called AAA to have a battery jump and it turned into some other issues. Justin came out did the initial check and the tow to my mechanic. A+ thank you! H&R was great to deal with.

Displaying Review 1 - 15 of 78 in total
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