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Honda of Burlington

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(29 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
1615 South Goldenrod Road Burlington, WA 98233

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
1615 South Goldenrod Road Burlington, WA 98233

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
1615 South Goldenrod Road Burlington, WA 98233
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(29 Reviews)

DW
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David W.
Ferndale, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2023
0
FRAUD ALERT BURLINGTON HONDA
DEFECTIVE VEHICLES AND CROOKS AT BURLINGTON HONDA. Second passport, a second set of electrical issues. My girlfriend has leased a passport with multiple electric defects for a few years when the dealer calls her and offers her a "brand new 2022 Passport". Before she even pays her first payment, the car dies in the airport parking garage when we return from a trip. It has less than 500 miles on it! Please stick with me.
We have it towed to another dealer, who "fixes" the issue at her expense. They then say the problem was caused by rodents eating the wiring. She's had the car for less than a month and parks in a secure condo parking garage. She works in the city. If she lived in Timbuktu and had the car for a year, maybe we could believe this happened while she had it.
What's more likely is that this car had sat around for a year (it's a 2022) and no one bought it, rodents ate the wiring, so they said, hey let's call this single mother with two small children and pawn it off on her, and if she gets stranded at least we make a buck. It also turns out this is a known issue because their wires are soy-based, and rodents like eating them. So after 2 defective Honda vehicles and a problem before the first payment, she asks them to take it back. They have the nerve to say they will, but she needs to pay 6K. A single mom needs a dependable car, and THEY CALLED HER to trade in her other car. So her reward for dealing with Burlington Honda is getting stranded, paying for towing, paying for the repair (if it happened once, it will happen again), missing work, renting another car, and possibly getting to pay these crooks for the whole experience. If you would like to experience something like this for yourself, call Camille Kim or Bobby Maynard, they are experienced and willing to waste your time, money, piece of mind, then charge you the cost of a dependable car to experience their trash. When Burlington Honda hands you lemons, make $6,000 lemonade!

CC
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Christopher C.
Olga, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Christopher and Marley
Wow what a Friday 7/30. Thinking I was going to trade in my 2021 Toyota Corolla Hybrid at the Toyota dealership after they were so rude to me Foothills Toyota I drove by Honda of Burlington on I5 I looked over and saw a CRV in color Dolphin Gray I decided to turn around and what a decision I made….Greeted by fantastic sales people and after talking for a few turning out to be longer Sam the GM worked a miracle out for me….Then the Finance Dept what amazing people…. I can’t thank them enough everyone I left w the vehicle I have been dreaming about…. Worlds of thank you love them all….
Recommended

RW
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rebecca w.
Coupeville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Stellar Service
Stopped in for an oil change; and left with new rear brakes. 100% confidence in this team of service professionals. They treat your car as if they owned it and are quick and thorough in diagnosing potential problems. Many thanks to the great team at Honda of Burlington.
Recommended

Verified Customer
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
verified customerVerified Customer
Category: Service
Exceeded Expectations
On short notice and on a Saturday, Sims Honda helped diagnose and resolve a safety issue. The service advisor was direct and polite, without stereotypical "car dealership" smarminess. The waiting room included a childrens nook, a central room with a television, a coffee station, and a quiet area with comfortable chairs and a fireplace. Parts were ordered quickly and they provided a beautiful 2019 HRV as a free loaner. I felt the overall price was fair, especially in light of the peace of mind they provided compared to a nearby and vastly inferior non-Honda shop.
Recommended

MF
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MARY F.
Mount Vernon, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
verified customerVerified Customer
Category: Sales
Sims Honda, The Only Way to Go
I have had a 10 year relationship with Sims Honda. This has involved a used car purchase as well as two leases. My experience has been very positive and relatively stress free. I would not consider going elsewhere.
Recommended

RP
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ROBERT P.
Mount Vernon, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
verified customerVerified Customer
Category: Service
Awesome
Great Service!
Recommended

CS
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CHARLES S.
Eastsound, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
verified customerVerified Customer
Category: Sales
Best car buying experience in entire life!
Dax Moon, sales consultant and Karena Raino-Nevtatakis, in finance made the process relaxing, fun & enjoyable. We took our time in deciding to purchase a Honda and there was never any pressure. Dax was low key and informed.
Recommended

KB
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KATHARINA B.
Bow, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2019
verified customerVerified Customer
Category: Service
Oil Change
Fast & friendly service.
Recommended

MC
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Michael C.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Department
The service department is outstanding. I was in and out for 15kservice in an hour. Punctual professional and positive experience
Recommended

MC
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MIKE C.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Service visit
The. Service department is about being punctual and serving the customer with a quality experience. I was out I. A hour
Recommended

SW
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STANLEY W.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Passenger Air Bag Recall...
Called to make the appt. to get my recall taken care of and they got me an appt. within a day or two and when I brought my car in the procedure took less time than what I was quoted.
Recommended

JM
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JERRY M.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
All the people good & prompt?
Always fix the problem.
Recommended

MM
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MARIE M.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Being able to schedule maintance appointments in a short time.
Outstanding service department
Recommended

JB
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JOHN B.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Great people
Its close to home and all the people there are eager to help when you walk in there. I was in and out as scheduled so i was happy.
Recommended

GC
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GRETCHEN C.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Outstanding service
Timely, efficient, and stellar service. The customer service is excellent!
Recommended

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