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Pioneer Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,022 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Car Maintenance, Oil Change, Auto Maintenance
Contact
(360) 679-5550
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
201 SE Pioneer Way Oak Harbor, WA 98277
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Pioneer Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,022 Reviews)
Write a Review
Recent Reviews
PH
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Pat H.
Oak Harbor, WA
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Noticed my blinker was out and didn't want to get a warning from LE.
I noticed from my blinker signal that there was an issue that needed attention as soon as possible. Because of the amount of traffic locally and the inattentiveness of drivers, this was a major concern of mine. I called Pioneer Automotive and they were able to replace it immediately. I can ALWAYS rely on Pioneer!!
LH
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Linda H.
Langley, WA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Friendly and very professional as always.
Just took my suburban in today for service. They always help me keep it in tip top condition. 208,000 miles and still running strong. Thanks to everyone at Pioneer!
RW
Richard W.
Washington
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Richard said the staff members were happy, cheerful people and they did a great job.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 05/02/2025 03:16 PM

We sincerely appreciate the positive review!

JM
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Jim M.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Solid value and competent staff
Solid value and competent staff.
Pioneer A. from Pioneer Automotive Services responded on 05/02/2025 03:22 PM

Thank you so much!

SJ
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Sigi J.
Coupeville, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Oil Change
Once again, the service provided was professional and friendly.
Thank you!
Sigi
Pioneer A. from Pioneer Automotive Services responded on 05/02/2025 03:23 PM

We sincerely appreciate the review!

NB
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Naomi B.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great people
This is our third major service with Pioneer. They really seem like competent people, doing the work right, and for the price they quoted. They even washed my van, which is a nice touch. They are definitely our go-to mechanics now.
Pioneer A. from Pioneer Automotive Services responded on 05/02/2025 03:23 PM

Thank you so much for your positive review!

Verified Customer
Oak Harbor, WA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Honest and Reliable
My truck is incredibly sentimental to me, as I inherited it from my father. It is hard for me to trust it in the hands of others to have work done on it. I am so grateful to have found Pioneer Automotive and their team. They’ve all been so kind and they’ve done wonderful work. I will always take my truck back here when it needs work!
Pioneer A. from Pioneer Automotive Services responded on 04/24/2025 08:35 AM

You have inherited a great truck! Thank you for the kind words, and we'll see you next time!

WC
Wayne C.
Coupeville, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
I’ve been a customer with Pioneer Auto for over 10 years!
I’ve had 4 of my vehicles worked on my Jeep, and 3 Toyotas. Always feels like family! Even the dog knows me. They are wonderful people and great technicians! They have my support and business for all my vehicle needs.
Pioneer A. from Pioneer Automotive Services responded on 04/17/2025 09:02 AM

Your thoughtful review means the world to us—thank you! 

TM
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Tamara M.
Oak Harbor, WA
Volvo XC40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change, check up
Timely and professional
Pioneer A. from Pioneer Automotive Services responded on 04/17/2025 09:01 AM

We’re incredibly grateful for your feedback—thank you!

PA
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Patrick A.
Coupeville, WA
Chevrolet Silverado 1500 LD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Friendly greeting and able to get me in at short notice.
As always, professional and courteous service and able to get my water pump replaced in my truck with little notice.
CL
Connie L.
Washington
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Connie said they got her in on time, did what they said they would do, the prices were reasonable, there were no surprises and they do really good work.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 04/17/2025 09:03 AM

Thank you so much!

JR
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Jane R.
Oak Harbor, WA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
9
They get a 5 star rating from me
They are very professional and they even wash your vehicle. I’ve been going to them for years and appreciate them. Thank you
Pioneer A. from Pioneer Automotive Services responded on 04/17/2025 09:05 AM

We truly value your kind feedback. Thank you!

CH
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Chuck H.
Coupeville, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Basic service. Scheduling was easy and they were ready for me and work was done on time. Satisfied with work.
Satisfied.
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

Thank you very much!

MH
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Meg H.
Oak Harbor, WA
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great old fashion service
Great home town service got it done fast and got a clean car back such great old fashion service
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

It's alwasy great to see you! Thanks again!

PR
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Patricia R.
Coupeville, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Friendly greeting atmosphere upon arrival.
I am very happy with Pioneer Automotive and whenever I take my vehicles there to be serviced. After the routine maintenance service, they always give advice of future needs to have done. That helps alot to prepare for upcoming maintenance that will be needed to be done to keep my vehiciles in good shape( :
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

We appreciate the review! Thank you very much!

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