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Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,823 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
332 Linden Ave Wilmette, IL 60091-2843
Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,823 Reviews)

EJ
ELIZABETH J.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Peace of mind
First time customer due to losing air in both front tires. They patched one and replaced valve on the other. Super efficient and affordable.

I ran into a neighbor when I was picking up my car and she was raving about the great service they have provided her with for many years.
Phil M., Manager from Shawnee Service Center responded on 07/11/2025 02:05 PM

It's always a treat when word of mouth brings in new faces, and we're delighted to hear that you had a great experience with us! Efficiency and affordability are our secret weapons against tire troubles. Plus, it sounds like your neighbor has a solid endorsement—good service must be contagious around here! If you ever find yourself needing assistance again, we’re just a hop, skip, and a tire tread away.

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2025
verified customerVerified Customer
8
Battery replacement
Shawnee did a fast and thorough job replacing a 10 yr old battery for our VW. Because they are on the neighborhood we were able to leave the car on Sunday and could walk to pick it up Monday after work.
Phil M., Manager from Shawnee Service Center responded on 07/08/2025 12:10 PM

We appreciate you taking the time to share your experience. We're glad to hear that our speedy service met your needs and that our convenient location made it easy for you to pick up your car. A 10-year-old battery deserves a solid retirement, and we're happy to have helped with that! If you have any other automotive needs in the future, remember we're just around the corner, ready to help (and perhaps with a few more battery jokes up our sleeves).

Shawnee Service Center
Phil Marvin

JS
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JOHN S.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Reliable, affordable and quick service
We had all our tires changed at Shawnee and they did a great job as usual
Phil M., Manager from Shawnee Service Center responded on 07/07/2025 04:45 AM

We're glad to hear that you had a great experience with your tire change. It seems like our team is really on a roll! If you ever need more help with your vehicle, you know where to find us. Safe driving!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Routine Maintenance
The automotive service at Shawnee Garage was outstanding, as always. Their team is highly knowledgeable, trustworthy, and efficient.
Phil M., Manager from Shawnee Service Center responded on 07/03/2025 05:04 AM

We appreciate you taking the time to share your experience with us. It’s wonderful to know that our team's knowledge and efficiency hit the mark for you. We aim to keep your vehicle running smoothly and your trust intact—like a well-oiled machine! Looking forward to keeping your rides as stellar as ever.

Shawnee Service Center
Phil Marvin

GS
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GREG S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Always reliable and trustworthy
Air conditioner not working during heat wave! Phil took me early yesterday on a slammed period of time because that's just the way he does business. Always comes through for me for forty years!
Thank you Phil and everyone at
Shawnee!
Phil M., Manager from Shawnee Service Center responded on 07/03/2025 05:04 AM

It sounds like Phil really knows how to keep his cool even when the heat is on! We're delighted to hear that he was able to come to your rescue during such a sweltering time. Forty years of excellent service is no small feat, and it seems Phil truly deserves a gold medal for his dedication. Here’s to many more years of keeping you comfortable—one air conditioner at a time!

Shawnee Service Center
Phil Marvin

JK
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JOAN K.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Always outstanding!
Been going to Shawnee forever and always the best service, honest, kindest folks to deal with.
Whatever your automobile may be, this is the only place to go!
Phil M., Manager from Shawnee Service Center responded on 07/01/2025 02:27 PM

We appreciate your loyalty and are delighted to hear that you consistently receive exceptional service from our team. It’s great to know that our honest and kind crew has made such a positive impression on your visits. We're committed to keeping your vehicle in tip-top shape, and it sounds like we're hitting the mark! Here's to many more years of smooth rides together.

Shawnee Service Center
Phil Marvin
Phil M., Manager from Shawnee Service Center responded on 07/03/2025 05:04 AM

Shawnee Service Center
Phil Marvin

RT
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ROELITO T.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Excellent job
Good job
Phil M., Manager from Shawnee Service Center responded on 06/30/2025 04:47 AM

We appreciate your feedback! "Good job" may seem short, but it's the little things that count, right? We're glad to know that we hit the mark. If you have any specific highlights or things you enjoyed, we would love to hear about them!

Shawnee Service Center
Phil Marvin

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Easy
Much easier and more economical than taking to the Audi dealer.
Phil M., Manager from Shawnee Service Center responded on 06/27/2025 05:10 AM

We really appreciate you sharing your experience. It's great to hear that you found us to be a more convenient and wallet-friendly option than the dealer. We aim to keep things smooth and easy, just like a well-tuned engine. If you ever have any more automotive needs, you know where to find us!

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Knowledgeable and communicative
Shawnee is my reliable, go-to garage. Oil change to engine repair, never an issue.
Phil M., Manager from Shawnee Service Center responded on 06/27/2025 05:10 AM

It’s great to hear that Shawnee has become your reliable sidekick for all things automotive! From oil changes to engine repairs, we aim to keep your ride running smoother than a well-oiled machine. If you ever have any concerns or questions, just give us a shout. We’re always here to help keep you on the road without any bumps!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Excellent service
Well trusted, excellent service
Phil M., Manager from Shawnee Service Center responded on 06/23/2025 04:54 AM

We appreciate your feedback! It's great to hear that you find us trustworthy and that our service hit the mark. We're here to keep those wheels turning smoothly and help you with any vehicle adventures you embark on. Rest assured, we'll keep aiming for excellence, so your next visit will be just as stellar!

Shawnee Service Center
Phil Marvin

LW
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LARRY W.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Sudden Maintenance!
My car would not start, so I called AAA, who jumpstarted my car. I made an appointment with Shawnee Service Center and drove my car over there. By the next day, my car was provided with a new battery and an oil change. Thank you, Shawnee Service Center!
Phil M., Manager from Shawnee Service Center responded on 06/23/2025 04:54 AM

We appreciate you sharing your experience with us! It's always a relief when a jumpstart isn't the end of the road and a new battery can get the wheels turning again. We're glad we could get you back on the highway, and a little oil change never hurts either! If your car ever decides to throw another surprise party, you know where to find us. Safe travels!

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Superior Business
Excellent service z
Phil M., Manager from Shawnee Service Center responded on 06/20/2025 05:23 AM

It's fantastic to hear you had an excellent experience with us! Our team works hard to ensure top-notch service, and your feedback definitely puts a smile on our faces. If there's ever anything more we can do for you, just let us know. We're here to keep those wheels turning smoothly!

Shawnee Service Center
Phil Marvin

HH
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HENRY H.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Professional. Pleasant. Perfect.
Professional, pleasant and perfect—as always.
You found me and the car fob I forgot to leave you. And you drove me to my destination and picked me up when you needed a little more time to pot on a new tire. Many thanks.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 08:48 AM

We appreciate your feedback and are glad to hear that you had a professional and pleasant experience! Finding a lost car fob and playing chauffeur is all part of the service—you could say we're a bit like your automotive fairy godmother. If our tire-changing skills ever need a practice run, we’ll be ready for a repeat performance! Your continued support means a lot to us.

Shawnee Service Center
Phil Marvin

RL
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ROBERT L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Excellent service
Very professional job. Very polite and accommodating. Did a good job of changing the oil and checking out my cars condition.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 05:20 AM

We appreciate you taking the time to share your experience with us. It sounds like our team was on their best behavior and did a solid job with your vehicle. We're here to make sure your car runs smoothly, and it's great to hear that you felt well taken care of. If only your car could tell us how much it enjoyed the visit as well! Looking forward to helping you keep it in tip-top shape in the future.

Shawnee Service Center
Phil Marvin

FB
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FRITZ B.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Same Day
Where else might one go to fix an inoperative vehicle headlamp the same day by the same talented technicians, other than Shawnee Service? Called at mid-day Friday, the replacement lamp was in stock, arrived with vehicle for immediate attention and left fully repaired after a tough, difficult install in an hour or so.

Phil and the crew are excellent! Have always been and expect they'll always be. Don't hesitate to call Shawnee Service for any of your vehicle concerns.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 05:19 AM

It sounds like we were able to brighten your day—quite literally! We appreciate the shout-out for our talented technicians, who always seem to have a knack for tackling even the trickiest of tasks. We strive to have our customers cruising smoothly in no time. If your vehicle ever needs a little TLC, you know where to find us. Safe travels and may your headlights shine brightly!

Shawnee Service Center
Phil Marvin

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