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Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,796 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
332 Linden Ave Wilmette, IL 60091-2843
Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,796 Reviews)

MT
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MICHAEL T.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Fantastic Service
This is THE place to take your auto for excellent service!
Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:42 AM

We appreciate you taking the time to share your experience! It's always a pleasure to hear that our services hit the mark. Your vehicle deserves nothing less than top-notch care, and we're glad to have been your go-to spot. We'll keep doing our best to make sure your car leaves with a smile, well, as much of a smile as a car can manage!

Shawnee Service Center
Phil Marvin

QS
QUINNELL S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service
Great service! I really appreciated how they saw my car the same day and fixed the issue and gave me a fair rate
Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:43 AM

We really appreciate you taking the time to share your experience. It’s fantastic to hear that we could get your car sorted out the same day—nothing like a quick turnaround to keep you on the road! We believe in fair rates because your wallet deserves to be treated fairly too. If your car ever needs another superhero moment, you know where to find us!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Best service
Shawnee continues to take good care of our car, listens to our issues, addresses all problems with care and thoroughness. Recommend them as always
Phil M., Manager from Shawnee Service Center responded on 05/11/2025 09:31 AM

It's fantastic to hear that Shawnee Service Center has been keeping your car in tip-top shape! We pride ourselves on being all ears when it comes to your concerns, and it's great to know that our team's thoroughness has made a positive impact. Your recommendations mean the world to us—after all, who doesn't love a good word now and then? Here's to smooth rides ahead!

Phil M., Manager from Shawnee Service Center responded on 05/12/2025 04:43 AM

Shawnee Service Center
Phil Marvin

CW
CARMEN W.
Lake Forest, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great Service at Shawnee!!
I had my brakes repaired on my Audi at Shawnee done efficiently on time always a pleasure to deal with the crew
Phil M., Manager from Shawnee Service Center responded on 05/08/2025 09:31 AM

We're delighted to hear that your brake repair on the Audi was completed efficiently and on time. There's nothing like the peace of mind that comes from knowing your brakes are in top shape. Our crew enjoys making the process smooth for our customers, so we're glad it was a pleasure for you to deal with them. Here's to safe and smooth driving ahead!


NT
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NICK T.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Service +
Took car in for routine Service. They knew I had a potential major problem with the turbo and now Phil and the team recommend I get it looked at, because they didn't do that kind of repair. In my research, I went back and Phil recommend a local shop that he knew and that was a great relief for me. Thanks Phil and the team.
Phil M., Manager from Shawnee Service Center responded on 04/30/2025 04:57 AM

We're glad to hear that your routine service went well and that Phil and the crew were able to steer you in the right direction regarding your turbo issue. It’s always nice when you find a team that knows their stuff and can help you out with recommendations—like automotive matchmakers! If you need anything else or have more questions about your ride, feel free to swing by. Safe travels!

Shawnee Service Center
Phil Marvin

AB
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ALAIN B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Annual révision of my 18 y old Q7
Excellent service, very professional.
Fast & efficient !
Congrats
Phil M., Manager from Shawnee Service Center responded on 04/30/2025 04:57 AM

We appreciate your feedback! It’s fantastic to hear that you found our service to be fast and efficient—kind of like a well-oiled machine, right? We always aim to take care of our customers in a professional manner, and your recognition means a lot to us. Looking forward to keeping that momentum going!

Shawnee Service Center
Phil Marvin

PL
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PAM L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Routine Maintenance
You are the best! Integrity, and excellent service every time! Thank you!
Phil M., Manager from Shawnee Service Center responded on 04/28/2025 04:52 AM

We're glad to hear that you have consistently enjoyed our service! Integrity is our middle name—though we promise we don't actually have a middle name. Your acknowledgment of our efforts means a lot to us. We're here to keep delivering that excellence, one service at a time!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
Excellent work!
I always receive top notch service at Shawnee for an affordable price!
Phil M., Manager from Shawnee Service Center responded on 04/01/2025 01:49 PM

We appreciate your feedback and are glad to hear that you consistently receive top-notch service at Shawnee Service Center. Affordable prices and great service do make for a winning combination—like peanut butter and jelly! If there's anything else we can do to make your experience even better, just let us know. Your satisfaction truly drives us to keep raising the bar!

Shawnee Service Center
Phil Marvin
Phil M., Manager from Shawnee Service Center responded on 04/07/2025 05:16 AM

Thank you for bringing your vehicle in to Shawnee. Glad we could repair your vehicle for you. Very much appreciate your kinnd words and recommendation. See you next time .  

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
8
Tire repair
Quick response to my problem as usual
Phil M., Manager from Shawnee Service Center responded on 04/01/2025 12:00 PM

We appreciate your feedback and are delighted to hear that you experienced a quick response to your issue. Our goal is to be as speedy as a cheetah on roller skates when it comes to assisting our customers. If you have any more challenges or questions, don’t hesitate to reach out. We're here to help!

Shawnee Service Center
Phil Marvin

CS
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CHRISJON S.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Outstanding and professional
They do outstanding and honest job repairing all their vehicles
Phil M., Manager from Shawnee Service Center responded on 03/31/2025 04:47 AM

We genuinely appreciate your feedback! It’s great to hear that you had an outstanding experience with our repairs. Honesty is the best policy, and we aim to make sure every vehicle leaves in tip-top shape. If we can keep your wheels turning, just let us know—we’re always here to help!

Shawnee Service Center
Phil Marvin

DS
DOUG S.
Winnetka, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Excellent Service
Quick brake job. I was amazed how fast they were able to get it done.
Phil M., Manager from Shawnee Service Center responded on 03/31/2025 04:47 AM

It's great to hear you had such a speedy experience with your brake job! We like to think of ourselves as the “fast and furious” of auto service, minus the racing cars. Your time is important, and we're glad we could get you back on the road in no time. If you need anything else, just give us a shout!

Shawnee Service Center
Phil Marvin

GS
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GREG S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always reliable!
The folks at Shawnee did a quick turnaround of our 2 autos when we needed them most! No surprise to us as we have been taking our 3 generations of cars to them for close to 50 years and have been given the best of service every time. Couldn't give a higher recommendation!
Thanks Phil and George!
Phil M., Manager from Shawnee Service Center responded on 03/27/2025 09:46 AM

It's fantastic to hear that we've been part of your automotive journey for nearly half a century! Helping out three generations is no small feat, and we appreciate your loyalty more than you know. A quick turnaround when you're in a pinch is what we strive for, and we're delighted to help keep your wheels turning. Your recommendation means the world to us – we promise to keep the good times and great service rolling for the next 50 years!

Shawnee Service Center
Phil Marvin

BK
BETH K.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service.
Excellent service.
Phil M., Manager from Shawnee Service Center responded on 03/25/2025 01:54 PM

We really appreciate your feedback! We're glad to hear that you experienced excellent service. Our team always aims to provide the best, and it seems we hit the mark this time. If there's anything more we can do to make your next visit even better, just let us know!

Shawnee Service Center
Phil Marvin

JB
JOHN B.
Chicago, IL
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent
Michelle was amazing. So patient and kind. Highly recommend
Phil M., Manager from Shawnee Service Center responded on 03/24/2025 04:53 AM

We genuinely appreciate your feedback! It sounds like Michelle really knocked it out of the park with her patience and kindness. Having someone like that around can make all the difference. Your recommendation means a lot to us, and we look forward to providing more amazing service in the future!

Shawnee Service Center
Phil Marvin

SV
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STEVEN V.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Always responsive honest and reliable
Terrific honest service everytime
Phil M., Manager from Shawnee Service Center responded on 03/23/2025 09:31 AM

We appreciate you taking the time to share your thoughts with us. It’s great to hear that you’ve had such a positive experience! We aim to keep things straight and simple—just like a good mechanic should. Thanks for choosing us for your service needs!


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