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Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,812 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
332 Linden Ave Wilmette, IL 60091-2843
Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,812 Reviews)

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Superior Business
Excellent service z
Phil M., Manager from Shawnee Service Center responded on 06/20/2025 05:23 AM

It's fantastic to hear you had an excellent experience with us! Our team works hard to ensure top-notch service, and your feedback definitely puts a smile on our faces. If there's ever anything more we can do for you, just let us know. We're here to keep those wheels turning smoothly!

Shawnee Service Center
Phil Marvin

HH
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HENRY H.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Professional. Pleasant. Perfect.
Professional, pleasant and perfect—as always.
You found me and the car fob I forgot to leave you. And you drove me to my destination and picked me up when you needed a little more time to pot on a new tire. Many thanks.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 08:48 AM

We appreciate your feedback and are glad to hear that you had a professional and pleasant experience! Finding a lost car fob and playing chauffeur is all part of the service—you could say we're a bit like your automotive fairy godmother. If our tire-changing skills ever need a practice run, we’ll be ready for a repeat performance! Your continued support means a lot to us.

Shawnee Service Center
Phil Marvin

RL
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ROBERT L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Excellent service
Very professional job. Very polite and accommodating. Did a good job of changing the oil and checking out my cars condition.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 05:20 AM

We appreciate you taking the time to share your experience with us. It sounds like our team was on their best behavior and did a solid job with your vehicle. We're here to make sure your car runs smoothly, and it's great to hear that you felt well taken care of. If only your car could tell us how much it enjoyed the visit as well! Looking forward to helping you keep it in tip-top shape in the future.

Shawnee Service Center
Phil Marvin

FB
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FRITZ B.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Same Day
Where else might one go to fix an inoperative vehicle headlamp the same day by the same talented technicians, other than Shawnee Service? Called at mid-day Friday, the replacement lamp was in stock, arrived with vehicle for immediate attention and left fully repaired after a tough, difficult install in an hour or so.

Phil and the crew are excellent! Have always been and expect they'll always be. Don't hesitate to call Shawnee Service for any of your vehicle concerns.
Phil M., Manager from Shawnee Service Center responded on 06/16/2025 05:19 AM

It sounds like we were able to brighten your day—quite literally! We appreciate the shout-out for our talented technicians, who always seem to have a knack for tackling even the trickiest of tasks. We strive to have our customers cruising smoothly in no time. If your vehicle ever needs a little TLC, you know where to find us. Safe travels and may your headlights shine brightly!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Professional and prompt!
Always professional and easy to do business with! They throughly inspect and only do what’s necessary.
Phil M., Manager from Shawnee Service Center responded on 06/13/2025 12:04 PM

We appreciate you taking the time to share your positive experience! It's wonderful to hear that our professional approach and thorough inspections are hitting the mark. We aim to keep things as necessary as a good pair of socks—comfy and effective, but never overdone. Your satisfaction keeps us motivated to maintain our high standards. Thanks for choosing us!

Shawnee Service Center
Phil Marvin

PK
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PETER K.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service!
Easy scheduling, fast service, work completed and no attempt to sell me more than I need!
Phil M., Manager from Shawnee Service Center responded on 06/13/2025 08:39 AM

We appreciate your feedback! It's great to hear that our scheduling was as easy as pie, and that you received fast and straightforward service. We believe in fixing what needs fixing, not turning it into a shopping spree! Your satisfaction is our priority, and we're glad we could help you without the extra sales pitch.

Shawnee Service Center
Phil Marvin

EP
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ELIZABETH P.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Professional, quick and friendly
Quarterly Service or repairs always done well.
Phil M., Manager from Shawnee Service Center responded on 06/13/2025 08:39 AM

We appreciate your commitment to staying on top of your vehicle’s needs with quarterly service. It’s great to hear that you’re satisfied with our work! Maintaining your car is like a relationship – it requires care, attention, and the occasional check-up. We're glad we could help keep things running smoothly. If there's anything else we can do to keep you rolling, just let us know!

Shawnee Service Center
Phil Marvin

DC
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DEBBIE C.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Very responsive
Always provide quick, thorough work at a fair price.
Phil M., Manager from Shawnee Service Center responded on 06/13/2025 05:07 AM

We appreciate your feedback! It sounds like our team is hitting the sweet spot of efficiency and affordability, which is a combination we strive for. We aim to keep your vehicle in tip-top shape without breaking the bank. Here’s to many more smooth rides ahead.

Shawnee Service Center
Phil Marvin

DK
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DALE K.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
. Shawnee car repair
Repairs were done correctly and the staff is very thorough
Phil M., Manager from Shawnee Service Center responded on 06/13/2025 05:07 AM

We appreciate the feedback on your experience with us! It's great to hear that our team nailed the repairs and took the time to ensure everything was done right. We take our thoroughness seriously—like a detective on a case, but with fewer magnifying glasses. Your satisfaction means a lot to us, and we look forward to keeping your vehicle in top shape.

Shawnee Service Center
Phil Marvin

GC
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GERALD C.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
I have never had anything except outstanding Service at Shawnee
Service has always been superb and remains superb at Shawnee !
Phil M., Manager from Shawnee Service Center responded on 06/02/2025 04:46 AM

It’s great to hear that you’ve consistently experienced superb service with us! We always aim to keep our standards high, and it’s rewarding to know that our efforts are hitting the mark. Here’s to keeping the service at Shawnee in the "superb" zone for all our customers!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Most dependable on Ns
Shawnee is the place to take your car for service and repairs on the ns. Dependable and fair.
Phil M., Manager from Shawnee Service Center responded on 06/02/2025 04:46 AM

It sounds like we’ve earned your stamp of approval, and that’s music to our ears! We're glad to hear you find us dependable and fair—you might say that’s our superpower. If your vehicle ever needs more TLC, just give us a shout. We’re always here to keep you rolling smoothly!

Shawnee Service Center
Phil Marvin

TC
TONI C.
Kenilworth, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
The usual accurate assessment and service
As usual , George gave great advice and the quote was accurate. Work performed was perfect. Our go to car service place
Phil M., Manager from Shawnee Service Center responded on 05/23/2025 05:01 AM

We're glad to hear that you had another great experience with us! George really knows his stuff, and it’s nice to know his advice hit the mark. We appreciate you choosing us as your go-to car service place. Your car must feel like it’s getting five-star spa treatments! Looking forward to keeping you and your vehicle in top shape.

Shawnee Service Center
Phil Marvin

Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Excellent service and communication.
They provide excellent timely service, explain, repairs, and provide estimates of future service. All appreciated by the owner of an older vehicle!
Phil M., Manager from Shawnee Service Center responded on 05/21/2025 05:51 AM

We appreciate your feedback and are glad to hear that you found our service timely and informative. It’s always our goal to ensure that every owner, especially those of classic rides, feels well taken care of. We know that keeping an older vehicle in shape can feel like a part-time job, so we're here to help keep it running smoothly. If you have any other questions or need further assistance, just let us know. We’ve got your back!

Shawnee Service Center
Phil Marvin

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Honest Service
If you are looking for an honest service center for your car or truck and you are near Wilmette, Shawnee Service Center is the place. They do not best around the bush and just tell you what is going on with your car. 241k miles and still going to Shawnee.
Phil M., Manager from Shawnee Service Center responded on 05/21/2025 04:46 AM

We're delighted to hear our straightforward approach has earned your trust at Shawnee Service Center. With 241,000 miles and still going strong, your vehicle must be quite the reliable companion. We appreciate you choosing us to keep it in tip-top shape. Just remember, when it finally decides to retire, we'll be here with open arms and some sage advice on a new one—hopefully with fewer miles on it!

Shawnee Service Center
Phil Marvin

DJ
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DOUG J.
Sheboygan, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
What I want with a repair garage
- Excellent communication
- Timely
- Reliable
- Reasonable charges
- Longstanding, familiar, friendly people
Phil M., Manager from Shawnee Service Center responded on 05/19/2025 04:43 AM

It's great to hear that you had such a positive experience with our team! We're all about communication, timeliness, and reliability—much like a well-oiled machine (minus the greasy parts). We appreciate your recognition of our longstanding commitment to providing friendly service. If there's anything else we can do to make your visits even better, just let us know!

Shawnee Service Center
Phil Marvin

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