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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,439 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay service station and grew his business on a reputation of quality work at fair prices. Since then the business has grown to 7 service bays, 5 quality service technicians, and 3 service advisers / parts specialists, and we continue to build on Tony’s reputation of quality service done right.

Santos Auto Service Company is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We are your best choice for scheduled maintenance and repair of your domestic and foreign car, SUV, truck and fleet vehicles. ...more

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Get Directions
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,439 Reviews)
Write a Review
Recent Reviews
PW
PAUL W.
Mason, OH
BMW M Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
BMW Diagnostics
They diagnosed my issue very quickly and had me back on the road in no time.
BH
BRYAN H.
Wyoming, OH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil Change in and Out - Great Establishment
Super convenient staff is friendly and knowledgeable. The great service more than made up for the slightly steep cost of the oil change :) They got me in and out ahead of schedule.
AW
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AMY W.
Wyoming, OH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
A/C check, oil change
Luckily, I just needed a freon refill. My a/c is running nice and cold in this hot weather.
JK
JANET K.
Cincinnati, OH
FIAT 500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
8
Great.
Thorough, Great customer service, explain things well. Nice people,
NH
NANCY H.
Cincinnati, OH
Volkswagen New Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Was able to get in quickly
Hopefully, they’ve been able to solve the problem with my car. Everything‘s good so far. very nice people.
JJ
JANNETTE J.
Cincinnati, OH
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Extremely pleased with Santos service !
Office staff and mechanics are always
Very kind , knowledgeable and
Helpful !!
Verified Customer
Cincinnati, OH
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Exhaust service
Very customer oriented & professional , they do the work well for a fair price & stand behind their work !
SW
STEPHEN W.
Wyoming, OH
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Best Service!
These people are the absolute best!
AS
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ANNE S.
Wyoming, OH
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Problem solved
Problem-car shook when I braked at high speed. Called Santos. They were busy, but would fit me in. Dropped car off that evening and the next afternoon it was healthy again! Thanks to all the crew.
JH
JOHN H.
Wyoming, OH
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Santos helps us yet again!
Santos is the best. They’re responsive, honest, trustworthy, and do great service work.
LH
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L.R H.
Cincinnati, OH
Volkswagen Passat Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
The Best Service!
The Santos team is always top notch when it comes to customer service! I am lucky to have them in my neighborhood.
Verified Customer
Cincinnati, OH
Honda CR-V
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/26/2025
verified customerVerified Customer
7
Timing chain warranty and technician noticed the exhaust camshaft was worn.
Not sure what the straight time labor rate was on the cam shaft since motor was exposed for timing chain, which was a warranty job. My Invoice showed the part was $249.95 labor was double that. Gas mileage is not what it used to be. Went from 26 mpg to 19.3 mpg. BIG difference.
On a positive note, the office staff is very friendly and helpful. I was happy to have a courtesy car. I advertised for them since there is a sign on the car with their information.
Verified Customer
Wyoming, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Amazing experience, easiest car fix ever.
10/10 experience. They communicated every step of the way and let me know some other issues my car might have. They were reasonably priced and worked quickly!
Verified Customer
Cincinnati, OH
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Emergency Service
The emergency service provided exceeded expectations. The responsiveness of Mr. Santos and staff was much appreciated. Customer Service at its best!
Verified Customer
Wyoming, OH
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Door lock fixed
Very helpful & quick service! Thank you!!
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