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Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,385 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay service station and grew his business on a reputation of quality work at fair prices. Since then the business has grown to 7 service bays, 5 quality service technicians, and 3 service advisers / parts specialists, and we continue to build on Tony’s reputation of quality service done right.

Santos Auto Service Company is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We are your best choice for scheduled maintenance and repair of your domestic and foreign car, SUV, truck and fleet vehicles. ...more

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881
Visit Website
Closing in 1 minute
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Get Directions
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,385 Reviews)
Write a Review
Recent Reviews
TE
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TANGEE E.
Cincinnati, OH
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service, dependable
quality work, focused on key issue that i reported, great customer service and overall experience!!
Verified Customer
Wyoming, OH
Buick Cascada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Service
Trust worthy
JP
John P.
Wyoming, OH
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
Category: Service
John said they are courteous and provide good service in a timely fashion.
Recommended
KK
K. S. K.
Cincinnati, OH
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
9
Check engine light
Found defect , got a loaner car and work done in 1 day!
AS
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ANNE S.
Wyoming, OH
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Helpful and very quick
My dashboard showed an image which I’d never seen. Drove into Santos. They checked and the dashboard showed another image. The car spent the night there and by noon, santos had diagnosed the problem, and fixed it. Hurray for the quick service .
BB
Bryant B.
Wyoming, OH
Mazda Tribute
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Bryant said they did a good job, were nice, and everyone was friendly.
Recommended
FS
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FRED S.
Wyoming, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Always comfortable doing business with Santos Auto . I trust them!!
Always comfortable doing business with Santos Auto . They are honest people !
DF
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DICK F.
Wyoming, OH
Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service
Always excellent service that’s done right the first time
MY
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MELINDA Y.
Cincinnati, OH
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Quality Work + Great Communication
They listen and clearly relate the work that needs to be done. They are respectful and get the job done e quickly.
Verified Customer
Cincinnati, OH
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Easy service check and oil change
Tony and his technicians and officers staff are always eager to please and they are very efficient.
Verified Customer
Cincinnati, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Review
Efficient, reliable and trustworthy.
SS
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STAN S.
Cincinnati, OH
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Very Pleased
As far as I can see Santos is an honest and competent Auto Shop - not an easy thing to find.
DM
DEBRA M.
Cincinnati, OH
Honda Insight
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
First time
Part of the gravel guard dropped and I was dragging it. I saw Santos Auto Service as I was driving home and dropped in to see if they could help me. I couldn’t have experienced a better response- professional, prompt, thorough and polite. I will return.
BT
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BILL T.
Wyoming, OH
BMW 740i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Leak in radiator/water system
Got an appointment quickly. Good communication on the problem and solution. Very helpful!
MM
Monique M.
Wyoming, OH
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Monique said she loved the service.
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