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Roy Hendrick's Muffler & Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,340 Reviews)
94
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(804) 639-9711
Visit Website
Opening in 43 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
17000 Hull Street Rd Moseley, VA 23120
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Roy Hendrick's Muffler & Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,340 Reviews)
Write a Review
Recent Reviews
Verified Customer
Moseley, VA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2026
verified customerVerified Customer
0
AC diagnosed and repaired immediately
The best mechanics and customer service in Chesterfield/Richmond/Henrico. Courteous, extremely knowledgeable and expedient and very reasonable are values they have. I was in and out in two hours not only for an AC valve replacement (complete diagnostic AC check) but also an oil change. I had told my son about it after a terrible experience at a “tire” service center. He finally took his Enclave in and solved their issues in hours not days!
JASON H., President from Roy Hendrick's Muffler & Automotive responded on 03/26/2026 09:38 AM

We appreciate your feedback and are glad to hear about your positive experience at Roy Hendrick's Muffler & Automotive! It's great to know that our team's knowledge and efficiency made a difference for you, particularly with the AC valve replacement and oil change done in such a timely manner. 😊 We're also pleased that you recommended us to your son and that we could provide him with a swift solution to his vehicle's issues. Customer satisfaction is our priority, and it's rewarding to see our efforts recognized. If you need anything in the future, we're here to help! 🚗💨

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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