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Renton Honda

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(9 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership. Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership.

Categories
New Car Dealer, Auto Repair
Contact
(888) 683-0590

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3701 E Valley Rd Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership. Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership.

Categories
New Car Dealer, Auto Repair
Contact
(888) 683-0590

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3701 E Valley Rd Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership. Renton Honda is a premier dealership in the area and is proud to be a part of the Honda family. We provide professional and outstanding service in all areas of our dealership.

Categories
New Car Dealer, Auto Repair
Contact
(888) 683-0590

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3701 E Valley Rd Renton, WA 98057
All Departments' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(9 Reviews)

MA
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Markus A.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2015
Category: Service
Very courteous and helpful staff
I don't usually take my car to the dealership, but Josh Trichek and the staff took care of my seat belt being replaced. He was very helpful and respectful unlike the staff over at Bellevue Honda. My seat belt was replaced in a timely manner, even when I missed my appointment. Andrey took care of my shuttle service without a hitch. The staff over at the parts department also were very helpful. Last thing I want to mention is that the place was very clean and spotless. I would definitely go back for my parts and service needs.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 10/06/2015 03:47 PM


We are pleased to be able to assist you! 

We are dedicated to providing excellent service each and every time you come to see us, and we are pleased we delivered it for you.  If there is anything you need, please do not hesitate to call on us - we are always happy to help you!

See you next time!

Best regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

NR
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NENETTE R.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2015
verified customerVerified Customer
Category: Service
Very helpful staff! Respectful & courteous too!
May need to fine tune the service check in process, coming in thru the double doors, I found myself standing still looking where/whose counter I should approach, after waiting for a counter to open Up I just had to speak up, otherwise one could just stand there waiting until a friendly soul will notice my perplexed presence ?
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/14/2015 12:00 PM


Thank you for your feedback!  We appreciate any and all suggestions on how we can better serve you, and have forwarded your comments to our management team.

We want to make sure it's easy to find who you need as soon as you walk in the door!  Please do not hesitate to reach out to us if you have any other suggestions!

Kindest regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

CM
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CHRISTIAN M.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2015
verified customerVerified Customer
Category: Service
Solid Reliable Service
Solid Reliable Service
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/11/2015 12:56 PM


Thank you for your confidence!

We appreciate you!

Regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

KS
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KATINA S.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2015
verified customerVerified Customer
Category: Service
Tim provided great service
My car was in and out for and oil change with a free car wash in a timely manner. Tim at the service desk was super pleasant and helpful.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/11/2015 12:53 PM


Thank you for taking a moment to recognize Tim Collins for his wonderful customer service, as well as your business!

We look forward to seeing you next time!

Kind regards,


Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

JG
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JEANNE G.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2015
verified customerVerified Customer
Category: Service
I trust these guys
I bought my 2002 Civic new, off the lot, from Renton Honda. I've taken it back to Renton Honda for all its oil changes and regular maintenance - most recently for its 120,000-mile check-up. Each time I'm there, I'm greeted by name and made to feel at home. Being a single woman whose brother lives in another state, I'm grateful to have reliable and trustworthy people here who have kept my car reliable and trustworthy for the past 13 years.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/09/2015 05:21 PM


It's always a pleasure to see you!

We appreciate having you as a part of the Renton Honda family, and look forward to continuing to service your Civic!

All the best,


Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

AA
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ALLSION A.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2015
verified customerVerified Customer
Category: Service
Excellent service; excellent personnel contacts
The only suggestion I have is a better way to contact Service to find out if the car is ready - like Walgreens uses (automated)
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/09/2015 05:20 PM


Thank you for your feedback, Allison!  We are always looking for ways to improve service to our customers; we will pass along your suggestion!

Kind regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

DM
gravatar
DEANNA M.
Maple Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2015
verified customerVerified Customer
Category: Service
efficient and friendly
My experience was a very pleasant one - rental car, no pressure for some work to be done.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/09/2015 05:18 PM


It's our pleasure to help you, Deanna!

See you next time!

All the best,


Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

AM
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ANITA M.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2015
verified customerVerified Customer
Category: Service
friendly, helpful, service
great as always
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/09/2015 05:17 PM


Always great to see you, Anita!

Best regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

NA
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NGHE A.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015
verified customerVerified Customer
Category: Service
excellent customer services
excellent customer services & nice place
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/03/2015 11:59 AM


Thank you!

We appreciate your business!

Regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

MB
gravatar
MICHAEL B.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015
verified customerVerified Customer
Category: Service
Review
Love the coffee
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/02/2015 01:02 PM


We are more than happy to provide the caffeine!

If you have any other suggestions for us, please do not hesitate to let me know; we are always looking for ideas!

Regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

RR
gravatar
RANDAL R.
Algona, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2015
verified customerVerified Customer
Category: Service
A1 Service Reminder
I set up an appointment for 4 PM and was out by 4:45. Everything went fine. Service desk was polite and efficient.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/02/2015 01:00 PM


Good afternoon!

Please let us know what we can do to improve service for you.  We are always looking to provide excellent service each and every time you come to see us.

We look forward to seeing you next time!

Kindest regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

JB
gravatar
JOHNNY B.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2015
verified customerVerified Customer
Category: Service
very nice and friendly
Do good job and good service.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/02/2015 12:56 PM


Always a pleasure to see you!

Please let us know if there is anything we can assist you with!

Kind regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

GL
gravatar
GUQQING L.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2015
verified customerVerified Customer
Category: Service
Great Service Deal
Renton Honda dealer is a great place for the maintenance service. The waiting area is comfortable. The staff there are very friendly.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/02/2015 12:56 PM


Thank you for your kind words!  We appreciate the opportunity to earn your business!

Best,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

JS
gravatar
JANET S.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2015
verified customerVerified Customer
Category: Service
Recalled driver side airbag
get service, convenient time of a Saturday appointment, done quickly
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/02/2015 12:55 PM


We are glad to be of service!  Thank you for allowing us to keep your Civic safe!

See you next time!

Best regards,


Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217

DH
gravatar
DENNIS H.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2015
verified customerVerified Customer
Category: Service
SERVICE IS FAST
Service is always fast and accurate. Don't need to wait for more than 45 mins.
Recommended
Angela M., Senior Customer Care Specialist from Renton Honda responded on 09/01/2015 11:16 AM


Thank you for your feedback!  We sincerely appreciate your business!

Best regards,

Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217
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