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P&M Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(655 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Our Certified Service department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians. We have been providing Automotive Repair to Salem, Oregon and surrounding areas since 1975. Our Certified Service department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians. We have been providing Automotive Repair to Salem, Oregon and surrounding areas since 1975.

Categories
Auto Repair, Diesel Services, Towing Service
Contact
(503) 363-9956

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
264 Lancaster Dr NE Salem, OR 97301-5111

Affiliations

AAA - Approved Auto Repair
ASE
P&M Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(655 Reviews)

RL
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ROXANNA L.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
I'm always pleased with my service. Great job!
The service from the appointment to the actual job done is always awesome. They are always ready to answer all my questions. I feel very comfortable having them work on my vehicle.

Verified Customer
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Great service!
Scheduling was a breeze. Matt provided quotes on the work that needed to be done and the work was done quickly. Quality service for a reasonable price.

LS
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LLOYD S.
Jefferson, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Always good at the P&M.
Always appreciate the flexible scheduling and attention to detail and how the staff reaches out to customers no matter what their situation.

TJ
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TED, VICKI J.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent service and caring for our autos
We have been going to P & M for a 20 years or more. They go above and beyond for our auto care as well as towing us out of situations. They listen and give us options. Would not go anywhere else. Thank you P & M Automotive. We love you.

LC
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LEO C.
Salem, OR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/07/2025
verified customerVerified Customer
4
Jeep xj new motor and trans
My jeep is still leaking tyranny fluid and the cause at first was a unsecured tyranny line hitting harmonic balancers pully cut into it. They had just pulled oil pan to work on oil seal leak. Tyranny lines go under that pan. So within a week tyranny lines were leaking. Took it back fluid damaged serpentine and covered engine compartment. Now less than a week it is leaking tyranny fluid again. The Over $400. Bill should have been picked up by them because damage was their work not wear and tear. Now faced with same thing.not happy

DS
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DAN S.
Dayton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Oil Change
I trust P&M with routine maintenance, basic repairs, and honest value.

DS
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DANIEL S.
Dayton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Fan Motor
I trust P&M to provide accurate diagnostics, appropriate estimates, and quality work. They find the problem, fix the problem and charge a fair price.

DY
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DAVID Y.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Another great experience!
I can't overstate how happy I continue to be with P&M Automotive. My pickup experienced an ABS module failure which they replaced, but the replacement part ( a used part since the module is no longer available) turned out to be defective. They located another module and warrantied the replacement, (both parts and labor) with no questions ask. I've always been treated fairly and the quality of their services are outstanding!

JA
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JASON A.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
The ONLY place to take my 4runner
P&M has never failed me. I can trust the techs and advisors implicitly. I would never go anywhere else. I have had multiple cars over the years and they have taken excellent care of them all. P&M is the kind of establishment that you yearn to find. As an unknowledgeable woman with regards to automotive mechanics, it would be all too easy to take advantage of me. At P&M I present my issue or maintenance request. They fully inspect my vehicle every time. They go over all their findings with me in detail with pictures and video. They prioritize to accommodate my budget. I will never take a vehicle anywhere else if it can at all be helped. Thank you P&M.

MD
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MICHAEL D.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
9
Treatment
I've always been dealt with fairly

MS
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MICHAEL S.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Transmission problems no more
Fast reliable and informative are a few words to describe the service and staff.

DC
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DAVID, LISA C.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
good service
good service

LF
Lynn F.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Lynn said they are so nice and they are so good. His vehicle runs like new. Matt and the lady that helped him were very nice.
Recommended

JO
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JAN O.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Ignition repair
Once again the great staff took good care of me by getting my car fixed quickly, and coming in under the original estimate. That's so appreciated. I'm a long time customer and will continue to be.

DG
David G.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
David said they're great. They've always been extremely good to him and he has no complaints, he doesn't go any place else. Their tow driver Marcus is extremely polite, courteous and very knowledgeable.
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