Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more
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Toby,
I am sorry to hear this, we are more than happy to correct the issues that you had concerns with, I even tried to call you and straighten all of this out. But you were unwilling to let me help you. We would love to have you continue to be a customer and i want you to be happy with the service that we provided. Keep in mind we have a really great 2 year 24,000 mile warranty and if there is ever an issue we are happy to get it resolved promptly.
Had it towed to the dealership.. they fixed it at no charge. There was a recalll on that part. I feel as if they were trying to get over on me as a woman. I won’t go back.