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Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,006 Reviews)
91
Write a Review
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Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
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Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,006 Reviews)
Write a Review
Recent Reviews
DS
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Deborah S.
Independence, MO
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great experience
Very professional and knowledgeable staff
KM
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Karam M.
Kansas City, MO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Fixed oil leak
Job done professionally and on time
Verified Customer
Kansas City, MO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Ongoing professional service
Otto's provides consistent, reliable service. You can trust their expertise and honesty.
JL
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Joe L.
Kansas City, MO
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
2009 Acura repairs
I was surprised that my car needed so much work. Cody and the staff got us up and running as soon as possible. Also came up with a financial plan to help us. The car runs great. We will be using Otto for oil changes and routine work.
MJ
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Marilyn J.
Kansas City, MO
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Service on Toyota
Thanks for fixing out vehicle. You all do excellent work. All of your staff are very professional.
CS
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Colleen S.
Leawood, KS
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service!
Always the best!
JG
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J G.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Outstanding !
Consistently great work & never have to return for the same problem. They “fix it right the first time “.
Can’t go wrong, having your car serviced here.
SR
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Sharon R.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Honest and dependable
I have been going to Otto Service of Kansas City for over 15 years. This is my second Honda CR-V. They are always honest and dependable. They always service or repair my car in a timely manner and I have never had an issue on anything with either car.
DE
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Denise E.
Kansas City, MO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
My car
I was so pleased with the service I received. They covered everything my needed. They took care of my car like it was one of theirs. They were also very professional and friendly. Cody, i hope a spelled his name right was very knowledgeable about cars and explained in detail what work needed to be done for my car to perform at its best. I will absolutely recommend this shop to others.
FB
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Frank B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Excellent, as always
Everything was good.
Verified Customer
Kansas City, MO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Service Professionals
I have the utmost faith in the service provided and the work done. Otto's Service is outstanding and honest.
CT
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Carl T.
Kansas City, MO
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Check out the engine light on and a whine in the engine.
Cody was courteous and chatty; the work was done as promised and I had a loaner, which helped. Appreciate you guys, Carl
JW
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James W.
Lees Summit, MO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Otto's a great place to take your auto
Otto's does a great for a fair price
ES
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Eddie S.
Kansas City, MO
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Professional shop
I been going to this shop (OTTO ) for some years now I never had or heard any complaint about any of there work
Nice family owned businesses 5 star
CD
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Carolyn D.
Basehor, KS
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Good place!
Good work for a very fair price compared to what the dealership charged. Staff friendly. Will be coming back for sure.
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