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North Pointe Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Proudly serving Plain City, Dublin, Marysville and Powell. North Pointe Auto Group is a car dealership that specializes in high quality, great valued used automobiles. Backed by a full service department than can handle any of your auto repair needs from brakes, batteries, radiator repair, clutch service, timing belt service, alternator Proudly serving Plain City, Dublin, Marysville and Powell. North Pointe Auto Group is a car dealership that specializes in high quality, great valued used automobiles. Backed by a full service department than can handle any of your auto repair needs from brakes, batteries, radiator repair, clutch service, timing belt service, alternator replacement, tires and air conditioning. Along with our full service department, we offer classic car restoration and repair all at an affordable price. Our custom electronics department can handle any of your car electronics needs. We offer Custom installation of remote starters, radios, Apple car play, navigation systems and custom lighting options. We carry a large selection of todays top brands including Sony, JL Audio, Kicker, Compustar, Kenwood and much more. We are a SEMA member and strive to bring you the best customer service experience in the automotive industry. Stop by today and meet a staff of automotive enthusiasts that will work for you. ...more

Categories
Auto Repair, Car Maintenance, Collision Repair
Contact
(614) 504-7539

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* America/Adak
8355 Rausch Dr Plain City, OH 43064
North Pointe Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)

GV
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Grace V.
Dublin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
10
Awesome staff
Was recommended North Pointe auto group and was not disappointed. Customer service was exceptional and personable. Going to recommended to anyone looking for car services from now on. Ma and pa style shop!

TD
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Terry D.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2024
10
Customer service
I purchased a 2024 chevy silverado 2500 hd and desperately needed a stereo upgrade was Northpoint was recommended by a friend so glad I called got right in Aaron and Dustin went over some options with me and I like it a lot sounds great but customer service is top notch nice shop Thanks Aaron and Dustin highly recommend

JE
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Joe E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
10
Varrooooooom
Such a pleasure working with this professional team of car and people experts! My cost compared to taking it to the "dealer" is about 40% less, and frankly a fun experience. The waiting room allows me to work, have coffee and meet some other nice people. Keep up the great work...you guys are all rock stars!!!

CO
Chris O.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
Category: Service
Chris said he purchased 3 vehicles from them and they have continued customer service. They do what they say they will do and they are what he looks for in an auto service business.
Recommended

EC
Evan C.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customerVerified Customer
Category: Service
Evan said they treated him like family. He said they checked in with him several times while he was waiting for his vehicle to make sure he was taken care of. He said they went above and beyond, and every time hes been there it was a great experience.
Recommended

PE
Paul E.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customerVerified Customer
Category: Service
Paul said that they had to do a replacement of the battery and it was a pretty complicated procedure, they were due to close and they stayed open to get it completed. He will use them from now on.
Recommended

JL
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Josh L.
Dublin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
Quick to get me in and does great, affordable work.
They love what they do and will share the same passion you have for your vehicles.

DS
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Dan S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customerVerified Customer
10
Fast and efficient.
Needed to get in and out quickly and all concerned made that happen. Great service and people.
Dan

DH
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Great service! Good value!
They did a great job on my car and were a much better value than the dealer.
Chad from North Pointe Auto Group responded on 02/23/2022 08:40 AM

Thank you for the GREAT review.  It is always a pleasure meeting customers like you.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
9
Service
Friendly staff and great customer service.
Chad from North Pointe Auto Group responded on 02/23/2022 09:52 AM

Thank you


LB
Laura B.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
Category: Service
Laura said this business provided good service.
Recommended
Chad from North Pointe Auto Group responded on 02/23/2022 08:39 AM

Thank you!


JR
John R.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
Category: Service
John said they have good service.
Recommended
Chad from North Pointe Auto Group responded on 02/23/2022 08:38 AM

Thank you for the kind review JR.


DW
Dana W.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
Category: Service
Dana said the staff is very nice cooperative and very helpful.
Recommended
Chad from North Pointe Auto Group responded on 02/23/2022 08:38 AM

Thank you


JR
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Great service!
Attentive and do great work at a fair price.
Chad from North Pointe Auto Group responded on 02/23/2022 08:37 AM

Thank you!


BP
Barbara P.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
Category: Service
Barbara said Kim was amazing the business was helpful and also very informative.
Recommended
Chad from North Pointe Auto Group responded on 02/23/2022 08:37 AM

Kim is AMAZING.  Please stay in touch.  Thank you for the kind review.

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