Murdock Hyundai Lindon is located in Lindon, UT. Come visit our Award Winning Dealership today and see what we can do for you! Our Service Center is staffed with friendly, expert technicians who can satisfy all of your vehicle repair and maintenance needs. Murdock Hyundai Lindon is located in Lindon, UT. Come visit our Award Winning Dealership today and see what we can do for you! Our Service Center is staffed with friendly, expert technicians who can satisfy all of your vehicle repair and maintenance needs.
I’ve been a loyal customer here, having purchased three vehicles from this dealership — including my current Nissan Pathfinder with an extended service agreement. But the way I’ve been treated over the past year has been unbelievably frustrating and disappointing.
Last year, I brought in my SUV for overheating and white smoke from the exhaust. After nearly two months of silence, broken promises, and no returned calls, I was told the issue was fixed — but the white smoke continued. When I tried to bring the vehicle back, my service advisor ghosted me completely.
The problem got worse: the SUV started burning through oil, and now needs a full engine replacement due to loss of compression. A different advisor eventually admitted that had the original issue been properly diagnosed, this could have been avoided.
I emailed a detailed complaint directly to the service manager and dealership owner — and they’ve completely ignored me. No reply. No accountability. No offer to make things right.
This is unacceptable. A dealership that sells you a car and an extended warranty should stand behind their work. Instead, I got a service department that dodges responsibility and ignores loyal customers.
Do yourself a favor — take your business somewhere that actually cares.