Business Solutions
SureCritic / Auto Repair / The Shop in Heber
business image

The Shop in Heber

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(945 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
84%
4 stars
11%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are excited to welcome our customers in to our new location. It has been a long hard journey to get here, one we couldn’t have done without the community support. The Shop In Heber will to strive to bring you excellent customer service and quality service.The Shop offers high quality, detailed and convenient auto repair and maintenance We are excited to welcome our customers in to our new location. It has been a long hard journey to get here, one we couldn’t have done without the community support. The Shop In Heber will to strive to bring you excellent customer service and quality service.The Shop offers high quality, detailed and convenient auto repair and maintenance services at a competitive cost. The most important value of our business is honesty and trust. The Shop works hard to gain and keep the trust of our customers. All services are completed by experienced and certified mechanics. Our goal is to provide timely service to get you and your family back on the road. ...more

Categories
Auto Repair, Oil Change, Tires
Contact
(435) 657-9696
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1238 S US Hwy 189 Heber City, UT 84032
Get Directions
The Shop in Heber's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(945 Reviews)
Write a Review
Recent Reviews
MS
Mckay S.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service and fast
I took my vehicle in to get it serviced. I did a DIY AC compressor, AC condenser, and valve project and there was something wrong after I completed it Tim and his team figured it out.

Unfortunately, it was based on my own stupidity and I forgot to tighten one specific bolt which was causing a leak. They were able to find it and got my AC working and didn’t charge me an arm and a leg, just a reasonable going rate to tighten the bolt and recharge my system.
Verified Customer
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
The Shop
Honest, excellent work and professional
ML
MARK L.
Heber City, UT
Saturn L300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
My 2002 Saturn L-300.
ERIC and the guys always treat me well, do a professional job at a decent price. I started going there four years ago, and they’ve done a total brake job on my old Saturn, installed a brand new radiator, and then basic maintenance like oil changes, And such… They’re gonna put some front end work, for me, next week.
JB
jay b.
Park City, UT
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
8
Super easy to work with!
This was my first experience, and I will be back. I was in a rush to find a reliable shop to simply do an oil change before a drive to CA...they fit me in on a busy Monday.
WW
william w.
Heber City, UT
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
32K Service
Moved to Heber Valley and was looking for a good shop for our regular service. Quote for 32,000 Mile service, alignment, rotate tires, brake inspection, fluid change front and rear differential s and transfer case at local dealership... $1,2000. At a local national brand complete service and tire shop...$699.00. Quote for same items at The Shop... $534.00.
Owner Eric was friendly and professional.
We will be back.
Bill W
Verified Customer
Running Springs, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Alternator repair
Thank you for your prompt service! Shop was very clean & service was promised in a timely manner. Traveling from California & to have such an incident was scary. But one day service got us back on the road.
TM
travis m.
Heber City, UT
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Honest and forthright
Saved me hundreds of dollars over going to the ford dealer
TA
tom a.
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Professional, knowledgeable and got the job done when promised
First impression— a well maintained shop, with up to date mechanical and electronic equipment. Spoke with two employees, both professional. Told me when they expected the work to be done — were right on time. I own a high in car, and can equate the service to as good as the dealership I bought the car from.
Verified Customer
Heber City, UT
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great experience
They are always very friendly and efficient. Fair prices and last year when my car had a major issue they explained everything to me prior to fixing it.
TG
gravatar
TODD G.
Heber City, UT
GMC Sierra 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
8
Reliable
They are dependable. Definitely not the cheapest shop in town, they have a qualified staff.
RB
gravatar
RICHARD B.
Heber City, UT
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great
Great service. They were very timely getting my truck back to me.
SJ
gravatar
SHARON J.
Midway, UT
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Had my car serviced
I always enjoy coming in and getting to see Eric he always makes me feel important. Along with taking care of my car. Thank you!
SI
sindy i.
Heber City, UT
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great, honest service…always.
The Shop consistently provides excellent, quick and honest service for all our vehicles. Highly recommend.
ERIK E. from The Shop in Heber responded on 03/04/2025 09:36 AM

We're glad to hear that The Shop has been your go-to for all things vehicle-related. It's always a win when you can count on fast and honest service—after all, life's too short to wait around for car repairs. Your recommendation means a lot to us, and we look forward to helping keep your vehicles running smoothly!

MB
gravatar
Mike B.
Heber City, UT
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Oil change
I was very pleased with the prompt service and the ride to and from my home.
ERIK E. from The Shop in Heber responded on 02/28/2025 09:38 AM

We’re glad to hear that our service hit the right notes for you! Nothing beats prompt service, especially when it shuttles you to your destination and back like a trusted friend. We appreciate your business and are always here to keep you moving smoothly!

JG
JASON G.
Heber City, UT
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Awesome service every time!
Each time The Shop has one of my vehicles, they always deliver, properly fix the issue and go overboard to make sure I am happy with the service. A great shop indeed!
ERIK E. from The Shop in Heber responded on 02/12/2025 09:37 AM

We appreciate you sharing your experience! It's fantastic to hear that we consistently hit the mark with your vehicle's needs. Going above and beyond is just part of our plan for success—like the cherry on top of a perfectly crafted sundae. We're glad to know you're happy with our service, and we look forward to keeping your rides in tip-top shape. Your support means the world to us!

Service Coupons and Posts
We're thrilled to hear you had a great experience! 🚗✨ Can't wait to see you again—don’t worry, we promise not to ask you to wash the car before you come back! 😉 #CustomerAppreciation #AutoRepairExcellence
Learn More
Thanks for the love! 🌟 We're thrilled to be your go-to for all things automotive. Your trust means the world to us, and we promise to keep the good times (and great repairs) rolling! 🚗💨 #Grateful #AutoExperts
Learn More
A stripped oil drain plug? No worries, we’ve got the magic touch! 🚗✨ Thanks for trusting us to handle it, and shoutout to Erik for saving the day! Your ride is in great hands here at The Shop! 👌 #AutoCare #HeberHeroes
Learn More
🚗✨ We're thrilled to have helped you hit the road with peace of mind! Our team is always here to provide top-notch service, even on short notice. Clean shop, happy cars! Thanks for the love! 💙 #TravelSafe #HeberAutoExperts
Learn More
Learn More
Thanks for the shout-out! Oil changes are no joke—especially when life is revving up! 🚗💨 We're thrilled we could get you in and keep your wheels turning smoothly. See you next time for a tune-up! #AutoCare #SmoothRides
Learn More
Thanks for the rave review! 🚗💨 We’re thrilled you found our prices reasonable and our services top-notch. We aim to keep your wheels turning without breaking the bank! See you next time! #TheShopInHeber #AutoCare
Learn More
Thanks for the stellar review! ⭐ We're thrilled to be your go-to for auto advice and service. Just think of us as your car's best buddy, keeping it happy and healthy! 🚗💨 Come see us again for all your automotive needs. #CustomerAppreciation #TheShopHeber
Learn More
Thank you for trusting us with your daughter’s car! We're thrilled to hear we could keep things simple and fair. Honesty is our fuel! 😊🚗 Come back anytime—we promise to keep your wheels turning safely! #HonestMechanics #TheShopHeber
Learn More
We appreciate your kind words! 😊 Our team loves to outshine the dealership—and we promise no oil stains on your carpet! Thanks for trusting us with your ride. 🚗✨ #TheShopHeber #BestMechanicsAround
Learn More
We love hearing that our honesty shines brighter than your car's headlights! 🚗💡 We're here to keep you rolling without upselling you on things you don’t need. Thanks for trusting us! Can't wait to see you again! #TrustTheShop #HonestMechanics
Learn More
Thanks for the love! 😊 We strive to keep your wheels turnin’ and smiles showin’! Our techs are always here to lend a helping hand—maybe while shaking a wrench! 🚗🔧 Come back anytime! #CustomerAppreciation #AutoCareExperts
Learn More
Thank you for the fantastic review! We're thrilled to have helped secure your fender and find you new tires—because a wobbly fender and bald tires are a recipe for adventure... just not the good kind! 🚗💨 #TheShopInHeber #TirelessService
Learn More
?? We're thrilled to hear we could turn a flat tire into a money-saving victory! Honesty is the best policy here at The Shop, and we’re always ready to help keep you rolling. Thanks for your trust and recommendations! ? #HonestWork #TheShopHeber
Learn More
Thank you for being loyal customers! Your satisfaction fuels our passion for top-notch service. ?? We promise to keep the wheels turning with great communication and timely repairs. See you on your next visit! #CustomerAppreciation #TheShopHeber
Learn More
Thank you for the kind words! ?✨ At The Shop, we believe in speed with integrity – like a racecar with a good conscience. We're here to keep your ride happy! #QuickService #HonestRepair
Learn More
We’re thrilled to hear that our friendly squad is hitting the mark! ? Your trust means the world to us, and we promise to keep those wheels turning smoothly! ?✨ Thanks for the love! #AutoCare #TopTireTechs
Learn More
? Thanks for the love! We pride ourselves on professional service, even if we don’t always wear ties while doing it. ? Your wheels are in great hands at The Shop! #AutoCare #QualityService
Learn More
Thanks for your fantastic review! ?? We strive to keep quality high and prices low—kind of like a fuel-efficient engine!? Your support means the world to us. See you next time! #QualityRepairs #TheShopHeber
Learn More
We're thrilled to be your pit stop for top-notch service! ?? Our team loves getting you back on the road quickly and efficiently. Your support fuels our passion! ? Thank you for the awesome review! #TheShopHeber #FastService
Learn More
We're thrilled to hear that we've exceeded your expectations! ?✨ Thanks for trusting us with your ride. Eric and the team are always ready to roll up their sleeves for you! Looking forward to more smooth drives ahead! #TheShopHeber #CustomerAppreciation
Learn More
Thanks for the awesome feedback! We're glad to keep your F350 truck in tip-top shape while you enjoy winter adventures! ?️❄️ No one likes long waits, so we'll make sure you’re back on the road in no time! ?? #CustomerCare #TheShopHeber
Learn More
Thank you for the stellar review! ?✨ We're thrilled you feel comfortable and confident with us—our team aims to keep you and your ride rolling smoothly! Remember, we're just a pit stop away whenever you need us! ?️ #CarCare #ShopLocal
Learn More
Thanks for the praise! We're thrilled you found our service excellent and our team efficient. No appointment? No problem! We're always here to save the day (and your vehicle)! ?? Looking forward to your next visit! #CustomerLove #TheShopHeber
Learn More
We're thrilled to hear you're revved up about your experience! ?✨ It’s all about keeping your Jeep in top shape and giving fantastic service without the runaround. We’re your pit stop for all things auto! Thanks for the trust! ? #TheShopHeber #JeepLife
Learn More
Thanks for the fantastic review! ?✨ Quick, easy, and budget-friendly—sounds like the trifecta of auto repair! We're thrilled you had a great experience. Looking forward to seeing you again when your ride needs some TLC! #TheShopHeber #AutoCareExperts
Learn More
We appreciate the kind words! ? Our team loves diving deep into vehicle issues faster than a speeding car! ?? Thanks for choosing The Shop in Heber for your auto needs. We’re here to keep you rolling smoothly! #AutoRepair #TopNotchService
Learn More
We're thrilled you had a speedy visit! ?? At The Shop, we believe in quick fixes and happy drivers. See you soon for your next pit stop! #AutoCare #QuickService
Learn More
We’re revved up to hear you enjoyed our speedy, friendly, and fair service! ?? Your recommendation fuels our passion to keep providing excellent care. Thanks for the love! ❤️ #TheShopHeber #AutoCareExperts
Learn More
Thanks for the fantastic review! ? We're honored to earn the trust of a professional mechanic! ?? Our team is always here to provide the best service with a smile. Remember, a happy car is a well-serviced car! #TheShopHeber #CustomerAppreciation
Learn More
We’re thrilled to have earned your trust for 5 years! ?? You know what they say, a smooth ride starts with a reliable shop—and we aim to keep you cruising! Thanks for believing in us! ? #TrustTheShop #AutoCareExperts
Learn More
Thanks for the awesome review! ?️ We're thrilled our team could get you back on the road on time! ? We're here to keep your car and your spirits running smoothly. Until next time! #AutoExperts #HeberPride
Learn More
We’re thrilled to hear you had a stellar experience with us! ?✨ Trustworthy and thorough is our middle name (well, sort of)! Thanks for the shoutout—your support keeps us revving! #TrustTheShop #AutoRepairExperts
Learn More
Thanks for the awesome review! ?? We pride ourselves on being the superheroes of auto repair—quick, honest, and efficient! ?‍♂️ We appreciate your trust in us. Keep those wheels rollin'! #AutoCare #HeberHeroes
Learn More
Thanks a ton for your kind words! We're glad we could oil your engine and your day! ?? Our friendly team is always here to keep you rolling smoothly. Come back anytime for more automotive magic! ✨ #TheShopInHeber #OilChangeExperts
Learn More
We're revved up to hear you think we’re the best in Heber! ?? Thanks for appreciating our attention and efficiency—we promise to keep those engines running smoothly! #BestInHeber #AutoCare
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.