business image

Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,800 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,800 Reviews)

PR
Paul R.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Car trouble
After my wife had incident with her car a few day’s earlier that was an expensive problem, I feared the worst when I had tire trouble. Instead I got friendly service and a very reasonable price that took care of the issue. John was terrific. Will go back again. I hope not too soon.

CF
gravatar
Charles F.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Accurate and trustworthy
John and Bill run an honest shop. They always try to do the best for their customers.

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent Service
I have been working with John for the last 40 years and my whole family has worked with him. He is very fair and most importantly honest. The service has always been excellent!

GK
gravatar
Greg K.
Deerfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
great service as usual
I recently brought four cars for minor repairs and maintenance to Morton Grove Auto. As usual, all 4 cars received prompt, quality repairs and a reasonable price. Thanks John and Bill.

ML
gravatar
Matt L.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
No one better than John
I have followed John no matter where he goes. His reassuring voice when he calls is always helpful even when my car is not in the best shape. Truly love his honesty and his commitment to excellence. Could not recommend these guys higher.
Bill S. from Morton Grove Auto & Truck Service responded on 07/10/2025 08:41 AM

Thanks for taking the time to leave the review Matt! also thank you for being a valued customer over the years, John & Bill. 


SM
gravatar
Sharon M.
Mount Prospect, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
10
Wouldn’t go anywhere else!
Have been going to Morton Grove Auto for over 20 years. Have referred several other people and they feel the same way. Both Bill and John are friendly, honest, accommodating, and have fair pricing. They care about their quality of work and their customers. Why go anywhere else!
Bill S. from Morton Grove Auto & Truck Service responded on 07/10/2025 08:38 AM

Thanks for taking the time to leave the review Sharon!, as in the past we appreciate your business, hope all remains well, John & Bill. 


MS
Mary S.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Lady from Morton Grove
Return to your place of business says it all. Thank you.
Good people, good service.
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 09:03 AM

Thanks for taking the time to leave the review Mary!, as always we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great
Expert advice
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 09:00 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated. Thank you for your kind words and your business.


IL
gravatar
Ileen L.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great service
Very pleased with the quick, honest and quality service I received at Morton Grove Auto. Add to that their fair pricing and they’re one of the best auto repair shops in the area.
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 08:59 AM

Thank you so much for your kind words, Ileen! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


Verified Customer
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Battery light on, excellent service
My car was parked at the train station and when I got in, my battery light was on, I went right to Bill‘s AUTO and they were able to assess it and fix it within 24 hours.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:16 AM

Anonymous, thanks for taking the time to leave the review, as in the past we appreciate your business, glad we were able to resolve the issue promptly, hope all is well, John & Bill. 


HL
gravatar
Holly L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
The Best!
Service provided to the customer and the vehicle is always top-notch. Wouldn’t trust anyone else!
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:13 AM

Thanks for taking the time to leave the review Holly!, as always we appreciate your business, hope all remains well, John & Bill. 


DL
gravatar
Diane L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Another stellar experience
Once again, John and his crew delivered extraordinary service on a very busy day at the shop. We followed John from Evanston to Morton Grove for just this reason. If there was a rating above "Excellent," he and the rest of the team would earn it every time.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:11 AM

Diane, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill.


MT
gravatar
Mary T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
John LoPiccolo is the best!
We have been taking our cars to John for abt 30 years. When he moved from a shop in Evanston to Morton Grove, we did not think twice about following him. He is extremely trustworthy and straightforward and takes great care of our vehicles. Highly recommend.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:09 AM

We are so grateful for your loyalty and support for more than 30 years! We strive to provide the highest quality service for our customers, and it is rewarding to know that we have been able to meet your expectations over the years. We are delighted to have you as a customer, John & Bill. 


WK
gravatar
William K.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
MG always looks out for you.
MG Auto test drove my car found out the issue and fixed the problem in less than two hours.
These guys are great!
Thank you MHG
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:08 AM

Thanks for the review Wills!, glad we were able to help. John & Bill.


SK
gravatar
Sam K.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Oil change
I had an oil change on my 25 year old toyota and they noticed some cracks on the lower control arms. Also saw some rust on the calipers and on the front and rear struts.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:06 AM

Thanks for the review Sam, as in the past we appreciate your business, we will keep an eye on the old Toyota, John & Bill. 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.