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Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,760 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
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Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,760 Reviews)

Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Fabulous service as always!
John and his team never disappoint. Wonderful and friendly service. I fully trust and highly recommend them.

AT
Allen T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
I always feel my car is in good hands
I have been using the folks at Morton Grove Auto for many years to take care of my cars. John who use to service the cars just 3 blocks from our house has been part of the Morton Grove team for a number of years now. The drive to Morton Grove is much longer than 3 blocks, but I have had such good experience that to me it is more than worth the drive.

It takes a while to feel confident in the work being done at most car repair places, which is why we are staying with Morton Grove Auto.

Morton Grove Auto has kept our vehicles in great working order and we are pleased with the service that we get there. That says it all!

OL
Owen L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Owen said they got it done fast, on time, back on road same day.
Recommended

RL
Robert L.
Golf, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Robert said everything was excellent, it was all good and he appreciated it.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:47 AM

Thanks for taking the time to leave the review Robert! As in the past we appreciate your business, hope all is well, John & Bill. 


AC
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Alexandra C.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Trustworthy and honest service
Happy to have been referred here. My car issue was diagnosed and I was given good advice about all my options in addressing the issue. You can tell the team cares about the customer and doing an honest job- not just making money.
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:44 AM

Thank you for the review Alexandra! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon! John & Bill. 


JL
Jordan L.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Service evaluation
Always excellent service
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:40 AM

Thanks for taking the time to leave the review Jody, as always we appreciate your business, hope all is well, John & Bill. 


MW
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Martha W.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Reliable service
Always professional, reliable and prompt service. I appreciate John’s expertise and advice re current and future service needs for my Camry.
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:38 AM

Thank you so much for your kind words, Martha! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits, John & Bill.


EM
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Elliot M.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
John and crew renewed our vehicle
When you need a lot of work done on your vehicle. You need to have a lot of trust that all the they are claiming is a problem, does indeed need to be repaired. I trust John and the guys at MG Auto implicitly and that’s why I’ve been John’s customer for decades. They basically revamped my son’s 2016 Civic. I’m truly amazed - but why should I be - this what I’ve come to expect. Complete trust - excellent work.
Bill S. from Morton Grove Auto & Truck Service responded on 04/26/2025 06:36 AM

We are so grateful for your loyalty and support! We strive to provide the highest quality service for our customers, and it is rewarding to know that we have been able to meet your expectations over the years. We are delighted to have you as a customer, John & Bill. 


ML
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Margaret L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent service and quick turnaround
Morton Grove Auto services both of my cars efficiently and with excellent care. Also gave me all necessary documentation to apply for a rebate that I wouldn’t have known about. John and Bill do a great job!
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:28 PM

Thank you so much for your kind words, Margaret! We strive to provide honest and reliable service here, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


HS
Holly S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Morton Grove Auto-a Trustworthy Place
I always trust that John will tell me what my car needs to run well. I have never felt taken advantage of. I know my car is in good hands at Morton Grove Auto!
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:26 PM

Thank for taking the time to leave the review Holly! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


JZ
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Joseph Z.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
9
Trusted mechanic
I trust their professional support, expert knowledge, and troubleshooting to find the real problem. Being with them many years. Honesty counts.
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:23 PM

Thanks for taking the time to leave the review Joe!, as in the past we appreciate your business, hope all is well, John & Bill. 


ML
Michael L.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Michael said the quality of service was good and also the overall atmosphere.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:24 PM

Thank you so much for your kind words, Michael! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


CN
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Christine N.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Thank you!
Thank you for taking such good care of my car!
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:47 AM

Thanks for taking the time to leave the review Christine!, as always we appreciate your business, John & Bill. 


PM
Pete/Sue M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
10
You take excellent care of my car. I always feel safe driving in it. Thanks for having an excellent staff that truly care about the work that they do and are always friendly and nice.
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:45 AM

Thank you for the great review, Pete/Sue! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service!


CG
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Charles G.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Auto service experience
John is great to work with as usual.
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:44 AM

Thanks for taking the time to leave the review Charles!, as in the past we appreciate your business, John & Bill. 


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