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Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,794 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,794 Reviews)

MS
Mary S.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Lady from Morton Grove
Return to your place of business says it all. Thank you.
Good people, good service.
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 09:03 AM

Thanks for taking the time to leave the review Mary!, as always we appreciate your business, hope all remains well, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great
Expert advice
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 09:00 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated. Thank you for your kind words and your business.


IL
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Ileen L.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great service
Very pleased with the quick, honest and quality service I received at Morton Grove Auto. Add to that their fair pricing and they’re one of the best auto repair shops in the area.
Bill S. from Morton Grove Auto & Truck Service responded on 07/02/2025 08:59 AM

Thank you so much for your kind words, Ileen! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


Verified Customer
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Battery light on, excellent service
My car was parked at the train station and when I got in, my battery light was on, I went right to Bill‘s AUTO and they were able to assess it and fix it within 24 hours.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:16 AM

Anonymous, thanks for taking the time to leave the review, as in the past we appreciate your business, glad we were able to resolve the issue promptly, hope all is well, John & Bill. 


HL
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Holly L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
The Best!
Service provided to the customer and the vehicle is always top-notch. Wouldn’t trust anyone else!
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:13 AM

Thanks for taking the time to leave the review Holly!, as always we appreciate your business, hope all remains well, John & Bill. 


DL
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Diane L.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Another stellar experience
Once again, John and his crew delivered extraordinary service on a very busy day at the shop. We followed John from Evanston to Morton Grove for just this reason. If there was a rating above "Excellent," he and the rest of the team would earn it every time.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:11 AM

Diane, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill.


MT
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Mary T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
John LoPiccolo is the best!
We have been taking our cars to John for abt 30 years. When he moved from a shop in Evanston to Morton Grove, we did not think twice about following him. He is extremely trustworthy and straightforward and takes great care of our vehicles. Highly recommend.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:09 AM

We are so grateful for your loyalty and support for more than 30 years! We strive to provide the highest quality service for our customers, and it is rewarding to know that we have been able to meet your expectations over the years. We are delighted to have you as a customer, John & Bill. 


WK
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William K.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
MG always looks out for you.
MG Auto test drove my car found out the issue and fixed the problem in less than two hours.
These guys are great!
Thank you MHG
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:08 AM

Thanks for the review Wills!, glad we were able to help. John & Bill.


SK
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Sam K.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Oil change
I had an oil change on my 25 year old toyota and they noticed some cracks on the lower control arms. Also saw some rust on the calipers and on the front and rear struts.
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 10:06 AM

Thanks for the review Sam, as in the past we appreciate your business, we will keep an eye on the old Toyota, John & Bill. 


PN
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Peter N.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
They are the best!
Almost 200,000 miles and my 2008 Chevy truck still runs like new thanks to Bill, John and the guys!
Bill S. from Morton Grove Auto & Truck Service responded on 06/25/2025 09:57 AM

Thanks for taking the time to leave the review Peter! as always we appreciate your business, hope all remains well, John & Bill


RS
Richard S.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Good reliable service
Good reliable service
Bill S. from Morton Grove Auto & Truck Service responded on 06/18/2025 08:41 AM

Thanks for taking the time to leave the review Richard, as always we appreciate your business, hope all remains well, John & Bill. 


MP
Meagan P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Meagan said the communication was great. Picked her up and took her back and forth, and got the job done quickly.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 06/18/2025 08:39 AM

Thank you for the great review, Meagan! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service!


KV
Kathleen V.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Kathleen said John is honest and knows what he's doing. She always appreciates his help.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 06/18/2025 08:36 AM

Thanks for taking the time to leave the review Kathleen, as in the past we appreciate your business, hope all remains well, John & Bill.


BM
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Bob M.
Lake Forest, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Outstanding
Just had our car serviced at Moton Grove Auto, and a broken mirror replaced. Service was outstanding as always. We don't use anyone but MGA, and have never been disappointed.
Bill S. from Morton Grove Auto & Truck Service responded on 06/18/2025 08:34 AM

Thank you so much for your kind words, Bob! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and loyalty, John & Bill


JT
Joe T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Joe said they are always clear and responsive.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 06/10/2025 01:29 PM

Thanks for the review Joe, as in the past we appreciate your business, John & Bill. 

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