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McCabe's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,311 Reviews)
89
Write a Review
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Score Details

5 stars
90%
4 stars
5%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972. McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(253) 565-5173
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3147 Bridgeport Way W University Place, WA 98466-4519
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McCabe's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,311 Reviews)
Write a Review
Recent Reviews
TC
Talia C.
Tacoma, WA
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Amazing Customer Service
Kita and Donovan are phenomenal people who were transparent and so kind throughout the whole process. They were accommodating and able to answer all of my questions and didn’t pressure me into making any decisions I wasn’t comfortable with. Our family loves McCabes and they will be taking care of our cars for as long as we live here.
JS
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Jeff S.
Lakewood, WA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent service and quick turnaround
Donovan and team were incredibe. Being my first time at the shop, I was reassured of the care they put into their work. Even with the heavy amount of work that had to be done, I was impressed at the quick turnaround before close of business on Friday. I will definitely be returning.
NC
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Nancy C.
Tacoma, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
McCabe's = Great Car Care
Began taking my 2005 Toyota Highlander to McCabe's in 2024 after buying a neighborhood discount card from Steve.
The card paid for itself with my first visit.
They enjoy taking good care of their customers.
Their shuttle service and loaner cars have both been an asset also.
I've recommended McCabe's to numerous people. My family have begun using their services too.
Verified Customer
Gig Harbor, WA
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Trustworthy service
The staff is friendly and helpful, service was done quickly with transparent pricing and explanations of work done. Highly recommend!
Verified Customer
University Place, WA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Best Experience at McCabes
Thank you Donovan for your expertise in maintaining my car and for your wonderful customer service!
Verified Customer
Tacoma, WA
Cadillac CTS Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Thanks
Very friendly people and I thought the breakdown of my vehicle inspection was especially thorough. When you don't know a lot about cars it's nice to have the urgency of each job color coded and specific.
Verified Customer
Tacoma, WA
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Tie rods, Alignment and Complete Vehicle Inspection
Good, timely and well-documented work.
IO
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Israel O.
Fircrest, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
No-nonsense business
The staff were not only courteous but also Very knowledgeable. I have used them several times now and their services are consistent and on point.
BT
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Bill T.
Gig Harbor, WA
Lexus CT 200h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Bill T
Quick, Courteous and Professional Service. They found the problem quickly and repaired in a timely manner. I was impressed that they went deeper that the "problem" and found several light bulbs burned out and my brake fluid was dirty and they replaced that. When a problem came up several days later, Rick took care of it! I was happy to find our I can go through Costco for scheduling service here.
CP
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Cory P.
Tacoma, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Always great service at McCabes
The team always makes me feel like family with the courtesy and care provided.
ML
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Melinda L.
Tacoma, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
The Best Service
We always receive 5 star service here. They get us in and out quickly and back on the road safely. We are very grateful customers.
DL
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Dave L.
Lakebay, WA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great job
Good experience all around, the work was completed in a timely manner and with great communication
SS
Susan S.
Tacoma, WA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great Experience
Excellent work. Excellent communication. Quick Service. I am super happy with the repairs and maintenance they did on my car.
JM
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Jonathan M.
University Place, WA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Coolant and fuel system maintenance
Very nice in the office and on the phone. I really appreciate the detailed report with pictures after the inspection. The bill was quite expensive. I will recommend because I think that you did a good job. I will be on the lookout for cupons or deals on future maintenance.
SC
Steven C.
Tacoma, WA
Ford Edge
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
verified customerVerified Customer
Category: Service
Steven said when he called to make the appointment, he told them he had a transmission problem. The appointment was scheduled one week out. When he took his vehicle in, they drove it, told him it was his transmission, told him they don't work on transmissions anymore, and gave him a referral. They were nice and pleasant, but he wishes they would have told him they don't work on transmissions anymore when he called to make the appointment.
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