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McCabe's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,330 Reviews)
89
Write a Review
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Score Details

5 stars
90%
4 stars
5%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972. McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(253) 565-5173
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3147 Bridgeport Way W University Place, WA 98466-4519
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McCabe's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,330 Reviews)
Write a Review
Recent Reviews
Verified Customer
Fircrest, WA
Mitsubishi Endeavor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2025
verified customerVerified Customer
10
Routine maintenance
Outstanding customer service. I have an older car and they have been taking care of it for 8 years. Am very happy with their work and service.
EF
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Emily F.
Tacoma, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
My car was fixed quickly!
I made an appointment to get a part replaced. When asked, I was quoted a ballpark time frame for when I could pick up my car. My car was finished 2 hours earlier than expected! The mechanics here are very approachable and take your concerns seriously. I will be coming back for my cars needs.
Verified Customer
Puyallup, WA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Mike is my hero
Mike always goes above and beyond for me. Made sure I had everything I needed before I left.

Ashley at the front desk was a doll. Very friendly and easy to talk to.
MM
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Mary M.
Tacoma, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Tires
Prompted by a Costco membership discount I scheduled a brake job with McCabe’s. I had a planned road-trip and they managed to slip me into the schedule. They not only checked to make sure I really did need new brakes (I did) they noticed my battery was running below the recommended level. I got a discount on both and it took less time than expected!
GC
Greg C.
Fircrest, WA
Mercury Sable
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Greg said he's been taking his vehicle there for a long time and he's a loyal customer. He's been going there for years and his vehicle is still running, so he's happy. He has recommended them.
Recommended
Verified Customer
New York, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Great service
Really appreciated my last visit to McCabes! Always friendly staff is incredibly thorough and takes time necessary to talk through all issues. Definitely recommended!!
Verified Customer
Tacoma, WA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
General inspection of seldom-used vehicle
First time as a customer—recommended by a friend. Pleased with the thoroughness of the inspection and clear outline of future work needed.
JN
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Jerry N.
Tacoma, WA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
They really want to help you.
I went to McCabe for my first time. A very friendly staff that all made me feel like my service appointment was important to them. I told them what I wanted my transmission, transfer case, and differtial fluids changed. I also told them I was going on trip. They got me fast and took care of all. They even checked and set my tire pressures. They checked or asked me about the important things for a trip. They thanked me for my business after the service. My car was clean and had no evidence of being in a garage after the service.
EM
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Eduardo M.
Tacoma, WA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
9
Excellent service
Prompt, courteous and quality service at a reasonable price.
CM
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Caroline M.
Tacoma, WA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Efficient and Competent
A great place for auto repairs. Friendly, patient and knowledgeable employees. They take the time to explain and answer all questions. Plus, the shuttle service, driver Keith, is so helpful and much appreciated. I completely trust McCabe's!
PW
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Phil W.
Tacoma, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Awesome service
Our vehicle was practically undrivable when we brought it in. Your customer service was terrific and Mike kept us appraised of everything we needed and what he was doing. Kita gave us new customer discount and diagnosis discount. Despite all the parts that needed to be replaced the car was ready the next day. It runs and rides great now!
We are grateful!!
SG
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Sarah G.
Indio, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Beyond exceptional
I'm visiting from out of town and called MCabes in an emergency situation to fix my car before my trip back home. .

They went above and beyond to thoroughly examine my car and address my concerns with great detail.

Jeanette made my car a priority got my car in the same day and it was done by 11
am the next day.
She wrote a detailed report not my car's inspection.

My family has taken our cars to McCabes since I was a little girl. They are knowledgeable and trustworthy.

They are 100% my mechanic when I'm in town.

Thank you MCabes for taking care of me with great care!

You're the best!!
ML
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Michael L.
Fircrest, WA
Saturn SL2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Quick, friendly, and wonderful.
My wife's much beloved 94Saturn SL2 was in for a oil change service and courtesy inspection and all was done on time. We are very happly, as always.
SS
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Steven S.
University Place, WA
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
At 81 I’m still amazed at the cost of parts and labor But I trust that MaCabes does excellent work.
At 81 I must admit that the cost of parts and labor today gives me sticker shock but I trust McCabe’s work ethic and believe they provid excellent service for the price.
DA
Dana A.
Tacoma, WA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
0
Fixed
They did a great job. Completed right on time and even gave me a first time customer discount. Guess I’ll have to change my name for the next time to get that perk. Very satisfied 🤠
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