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Manly Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,304 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
117
Total ReScores
4.7
ReScore Average
76
Net Promoter Score ®

Business Details

About

Manly Hyundai is located right off the 101 freeway in Santa Rosa, CA. Our factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. We are here to help! Manly Hyundai is located right off the 101 freeway in Santa Rosa, CA. Our factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. We are here to help!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(707) 545-7212

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
2755 Corby Avenue Santa Rosa, CA 95407
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,304 Reviews)

AS
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Anna S.
Santa Rosa, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/20/2025
0
Category: Service
Rude and unhelpful
Worst customer service ever!! Unfortunately, I have been going here for the past 10 years and every time I have a service for my vehicle I feel like they have a grudge against me maybe from one bad experience every person treats me like shit. They are super rude. They are overextending and fake. When I walk in, they say hello and my name like I'm impatient. the New guy called to explain the diagnosis on my car. I could not understand a word he was saying therefore I did not know what the diagnosis on my car was. He told me that if it was an outside influence, it would void my warranty. He continued to say that it looks like it is an outside influence that damaged my car. I was very concerned and questioned the statement. I asked for a manager to explain in more detail and he yelled at me and said no I cannot talk to a manager. He is busy right now. He then stated that he would call me back after talking to the mechanic again, and on the next phone call, he said he did not say it was from outside damage and that's not what he said. He then to very aggressively said that my car was ready then asked me if I wanted a car wash and I said yes. I came to pick up my vehicle they said, was being washed,I waited there for 20 minutes. I get my car. Was not washed.!!!!
Like I said, I've had a vehicle here for over 10 years. This is the same thing that happens every single time I go into this service my car because I get service where I purchased the vehicle it's a very unfortunate experience for me every single time. They are so rude and I feel like they hate me and I can feel it by the way they treat me every single time I go in there. It's like the worst day of my life for me every time I go in there

RE
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Russell E.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2024
10
Category: Service
Excellent Service Advisor
JaVon Wallace was our Service Advisor today and we were so pleased woth his professionalism and friendliness.
We felt well taken care of and appreciated.

KL
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Karen L.
Watsonville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2024
10
Category: Service
Excellent experience with Cory (sales) and Brian (delivery)
I found a car I liked online, called the dealership and Cory took the call. From start to finish he offered excellent service. Cory conveyed confidence in the product he was selling and backed it up with quick, detailed, honest communication. He answered all the questions I had, ensured that I understood time line and options for payment and arranged delivery to me 2+ hours away. There were some flaws with the car (it's 7 years old, not unexpected), Cory made sure I was aware as we discussed my interest, including videos with them pointed out. When I requested a pre-purchase exam at the local Toyota dealership, he made sure to get the car there on time. He answered questions even on his day off! The car was delivered as promised by a superbly friendly man named Brian. Overall, it was a very positive experience and I am loving my new car. I was not buying the most expensive car on the lot, not by a long shot, but you would not have known that as all staff I interacted with treated me with prompt courtesy and respect.

JY
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John Y.
West Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2024
10
Category: Service
New Vehicle Purchase
Steve Campbell is the man ! Short version is he knew all the answers to my questions regarding a major purchase on a Santa Fe Calligraphy.

Curtis the sales manager very nice and my first NEW vehicle purchase and I left feeling fantastic that I found this place. Worth the 95mi drive one way ! Ask for Steve you won’t be disappointed

AS
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Adam S.
Cloverdale, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/03/2024
0
Category: Service
Car not delivered as promised
I purchased a car on Sunday the salesman and finance guy said that they would deliver the car to my wife's work on Tuesday around 1:30pm. I call 3 times in the morning and left messages and never got a return call. I finally got ahold of someone and they had no idea what I was talking about. They said they would get back to me and did not so I called again and got the same response they would get back to me . They did not at 5pm I could not get anyone to return my call or answer the phone. I left a message for the general manager to call me and he has not yet called me I tired calling again this morning Wednesday and got voicemail I still do not have the car I purchased and no idea when I will. I can not believe the lack of customer service from this dealership. This is the second car we have purchased from them in the past 2 years and it will be the last

PM
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Peter M.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
10
Category: Service
Manly Hyundai is an excellent dealership of Santa Rosa CA
Manly Hyundia Dealership is one of the very best I have ever seen.
Laura Stout in the service department is absolutely 5 star.
Everyone I met at Manly Hyundai was very professional, knowledgable, honest and caring.
You just don't fined this type of excellent quality people too often. Manly Hyundai definitely has them in all departments from service to parts to customer service they are the best.
In automotive terms Manly Hyundai is firing on all cylinders. Top Notch Performance.
A very meaningful Thank you to everyone at Manly Hyundai. Best regards Peter Miller

DA
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Diane A.
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2022
10
Category: Service
Best Car-Buying Experience We Have Ever Had!
When we heard from Manly Hyundai that the Tucson Hybrid we ordered had arrived and went to buy it, everything proceeded without a hitch. Our sales person, Eric Brito, had the car and all the paperwork ready for us. He gave us his full attention. No haggling, no hard sell. We were impressed with Eric's professionalism, communication, and knowledge of the vehicle. He showed us all the functions and features of the car. Our dealings with Finance Manager, Ben Steinberg, were equally excellent. He was efficient and thorough. All in all, we could not be more pleased with Manly Hyundai.

MC
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Mitchell C.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2022
10
Category: Service
Great Experience
Laura and her team were great at taking care of my car and the overall experience of bringing it in.

DC
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Denise C.
Sonoma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good experience at recall appointment
I took my car in for a Hyundai recall. The staff was friendly and helpful. The wait was not too long and the service department also ran checks on my motor and tires.

TK
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Tammy K.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
They are the only place I go to.
I would not trust any place else to work on my car.

MJ
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Michele J.
Sonoma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fixed Fast
I brought my car in for a warranty issue and Laura was able to tell me what was wrong before the tech even looked at it. Laura is alway warm and friendly and I appreciate that when I bring my car in.

CS
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Claudine S.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Could have been fixed the first time
took 2 visits to get right front headlight fixed - used off brand first time

JR
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Jennifer R.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service visit
Quick friendly service. Staff helped me manage necessary devices within budget.

DM
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Donald M.
Novato, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Dashboard Sensor Lights
My 2012 Elantra had warning lights come on for tire pressure and air bags. Laura in the Service Department was a great help and the Car was repaired as soon as possible and ready for me to pick up. I will definitely return to Manly Hyundai for all my Hyundai repairs.

DD
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David D.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
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