business image

Bowens Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

At Bowen's Automotive, we are dedicated to the important goal of providing first-rate customer service and quality auto repair and maintenance work at all times. Our ASE-certified auto mechanics have been carefully selected based on their expertise and their solid work ethic. Regardless of when you visit our shop for brake repairs, an At Bowen's Automotive, we are dedicated to the important goal of providing first-rate customer service and quality auto repair and maintenance work at all times. Our ASE-certified auto mechanics have been carefully selected based on their expertise and their solid work ethic. Regardless of when you visit our shop for brake repairs, an engine tune-up or other services, you can appreciate the integrity of our team, our competitive rates and our clean facility. We always take every step to ensure that our Rohnert Park customers have a great experience at our service center, and we are available to take care of your car's needs today. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(707) 586-8896

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
by appointment only
* Pacific Time (Us & Canada)
5701 State Farm Drive Suite 7 Rohnert Park, CA 94928-2129
Bowens Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)

DG
gravatar
DARIEN G.
Petaluma, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Accessible and professional!
If you're in need an auto body shop for your car's needs, Bowens Automotive is the place for you! Not only are they efficient, they take the time to learn your name and address you by your name - what a concept - sort of like the "olden days." My only suggestion is at some point providing car service for your local customers so they don't have to deal with Uber or Lyft. Perhaps build into the final bill. I'm quite sure your customers would rather pay Bowens Auto than any type of ride share. Thank you for providing an accessible and professional environment!

RC
gravatar
RHONDA C.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Quality automotive repair shop
I have used Bowen’s Automotive for several years now and have been very satisfied with the repairs and service I’ve received on all three of my vehicles. They are knowledgeable and their prices are competitive with other shops I’ve used in the past. I would highly recommend them.

SD
gravatar
SEAN D.
Cotati, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Quick and Helpful
Went above and beyond in helping us get our car taken care of quickly. Well priced and always does a great job. Thank you!

KB
KRISTINE B.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Awesome experience
Quick turnaround, great work, and friendly service.

MM
gravatar
MIKE M.
Santa Rosa, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2025
verified customerVerified Customer
5
Recipient
One thing is your recipient person says she will get back or call back with in a reasonable time and doesnt where we have to call back to find out when t our vehicle will be ready follow though is very important in a business

SC
gravatar
SCOTT C.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Wife’s car
Oil change and tire rotation. Wife is very happy

SC
gravatar
SCOTT C.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Oil change and “ Check Engine “ light
knowledgeable, polite, thorough and reasonably priced . A great experience!!

JW
gravatar
JULIE W.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Travis is the best!!!
I've been bringing my vehicles to Travis for years, and his attention to detail and integrity are refreshing in an uncertain world...

JL
JORDAN L.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Prompt and courteous, handled my request.I
I was able to get my car looked at and diagnosed to my satisfaction in one day.
Personnel were friendly, listened well and explained my options clearly. I have been using their services for years and find them trustworthy and have not had any problems with their work.

JR
gravatar
JOHN R.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great communication!
Got me right in. Great communication!
Travis B. from Bowens Automotive responded on 05/21/2025 08:13 PM

Thank you for taking the time to leave a review, and thank you for your Business! 


BA
gravatar
BOWENS A.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service from a shop you can trust to fix your family‘s car right the first time
Great service at a reasonable price

DD
gravatar
DENISE D.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Great service
Thank you
Travis B. from Bowens Automotive responded on 05/13/2025 02:42 PM

Thanks Denise! Glad we were able to not only take care of your car but provide great service. We look forward to seeing you the next time you need service, Travis.


JF
gravatar
JOANNE F.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
As usual quick and excellent service.
My go to place for service on my car!!!!
Travis B. from Bowens Automotive responded on 04/18/2025 08:25 AM

Thanks Joanne! We are always happy to hear we have met our customers' expectations.  Look forward to seeing you next you need service!  Thanks again, Travis


AN
gravatar
ADRIAN N.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent work
They were really honest with the work got to be very amazed for a water pump timing belt and for a new battery in one day that's impressive very most likely will be going back love their service.
Travis B. from Bowens Automotive responded on 04/02/2025 10:08 AM

Hi Adrian, thanks for the kind words.  Glad we were able to get you back on the road quickly! We appreciate your business. Thanks again, Travis


KH
gravatar
KIM H.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Scheduled Maintenance and Inspection
I brought my car in for regular servicing. There was a little more work than they had anticipated as I also needed rear brakes. They were able to get the car finished by the end of the day so I could use it to commute the next day. Car runs great! Very happy with the whole eperience.
Travis B. from Bowens Automotive responded on 03/06/2025 09:12 AM

Hi Kim, thank you for the review. Glad to hear you're happy with the experience and the repair! That is exactly the type of service we aim to provide. Thanks again, Travis

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.